**Buying from Fashionphile** shopping experiences/questions
- Thread starter MissMcCrocodile
- Start date
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That’s great news! I’ve read other threads too! I’m planning to call the bank and to the FP see what would happen (hopefully no wrong acct numbers). I usually see ACH processed on my bank account in midnight, this is the first time I’ve learned it could show up at anytime of the day haha, I guess it really depends on your bank. Thanks!
OMG me too! Same initiated date! It’s been so stressful to be waiting and keep checking. My concern was if I had entered wrong acct numbers? Because their website don’t show anything on ACH. Helpfully the fund could show up soon!
Try not to worry, it is highly unlikely that you entered the numbers incorrectly, they are just super slow right now. I have been getting ACH transfers for several years and it has never taken this long.
You don’t need to worry on that account. I put in the wrong numbers all of the time for ACH, and they will give you an error message if it does not match up with your name and other information.
I have tried to email and call fashionphile, but of course no response. I sent in an item which may take weeks to be processed since my last item took four weeks and was just processed a few days ago. For that item I did the 10% bonus NM gift card because their offer was really low for buyout. I submitted a new item for a quote and wondering if I change my payout method back to ACH, will that be applied to the item that I selected NM gift card for unless I wait for that previous item to be processed and paid out?
Yes, it would apply to the items currently in process! Don’t change the payment method on your account until the prior transaction has fully completed. I learned my lesson the hard way;(, I wanted store credit but I did the same thing so my payment ended up as ACH. But FP did offer the 10% back to me as a gift card ( after , which is very kind of them IMO. So I’m happy.
Thank you so much! You really saved me on this one. I will wait until the other ones are processed first. I can’t thank you enough for saving me the stress of trying to sort it out afterwards
Haha don’t worry about it. I’m so glad I read your post just in time! I was gonna share my experience on that too. Glad I can help!Thank you so much! You really saved me on this one. I will wait until the other ones are processed first. I can’t thank you enough for saving me the stress of trying to sort it out afterwards
Hi my payment was initiated on the 15th and now it is the 17th and nothing. Normally I get FASHIONPHILE payments the next day. I’m so nervous
Never sell or buy to them again! I sold $17k worth over 5 yrs and recently a Celine trio they quotes $200 I sent was fake. I bought it from poshmark! I didn’t know. So they disabled my account. This is outrageous! How do I know if it’s fake or not! In 5 yrs this happened twice. One with a jumbo from eBay and now this Celine. If u can’t sell to them how do they expect u to buy from them???? Just sell over vestiare or real real or rebag. Rebag customer service is awesome. Screw Fashionphile. So pissed off.
Where do U buy now?So glad you got your money back! Sounds like a nightmare.
I've bought pre-loved almost exclusively from Fashionphile up to 2018. I've always had consistent great customer service for sales and returns.
However, when I stopped buying in 2019 (due to the rise in prices), I've started to hear more of these type of stories on their lacking customer service.
Disappointing to say the least.
