**Buying from Fashionphile** shopping experiences/questions

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I ordered an LV key chain from Fashionphile that arrived today. It was on sale 20% off and described as Very Good condition, which it was. However, I have a bone to pick with them. A part of the key chain, the metal loop that connects the actual key loop and LV clip to the Epi leather square is not the original LV hardware. It is an aftermarket metal ring someone just used to replace the original LV hardware. Nowhere in FP's listing does it say aftermarket part and I didn't see it until I compared it to a new item. It irks me they didn't mention it. I guess it's buyer beware. Just sneaky. I shouldn't have to examine every picture with a magnifying glass to see what they are trying to slip by us. :sad:

View attachment 5181489



Factory original hardware:

View attachment 5181493
Did you return it? This would irk me to no end! That for sure needed to be listed as altered.
 
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I ordered an LV key chain from Fashionphile that arrived today. It was on sale 20% off and described as Very Good condition, which it was. However, I have a bone to pick with them. A part of the key chain, the metal loop that connects the actual key loop and LV clip to the Epi leather square is not the original LV hardware. It is an aftermarket metal ring someone just used to replace the original LV hardware. Nowhere in FP's listing does it say aftermarket part and I didn't see it until I compared it to a new item. It irks me they didn't mention it. I guess it's buyer beware. Just sneaky. I shouldn't have to examine every picture with a magnifying glass to see what they are trying to slip by us. :sad:

View attachment 5181489



Factory original hardware:

View attachment 5181493
Oh what the heck?! I would be very upset and return right away!
 
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Did you return it? This would irk me to no end! That for sure needed to be listed as altered.
Oh what the heck?! I would be very upset and return right away!
My primary concern with this would be resale since it's altered, but I wasn't going to resell it. Since I got it deeply discounted and it's just for my personal use I'm keeping it. But, buyer beware.
 
They issued one direct deposit for me on September 1 and three direct deposit on September 2, BUT I have not received any money yet. Is this even normal? I usually get the money next day after they issued ACH. I called my bank this morning and my bank said they don't see any transaction from Fashionphile today and tomorrow. I'm calling Fashionphile now but have been hold for almost three hours. 3 hours!!! This is insane.
 
Update: after 3 hours and 44 minutes on hold, I hung up. I cannot do this anymore. It's so stressful. Do they even have customer service???
Wow! I thought it was just me! I am in the exact same situation and have been frantically checking my bank accounts to see if there was an error on my end. Of course, no response from Fashionphile.. However, it sounds like there's a problem on their end!! My item was approved on 09/01 for payment, and it claims ACH was sent on 09/02, but still no sign. I usually see it the next day also, so it's a bit odd. Hopefully, it's just a weird holiday schedule, as I have another 2 payments upcoming!
 
Wow! I thought it was just me! I am in the exact same situation and have been frantically checking my bank accounts to see if there was an error on my end. Of course, no response from Fashionphile.. However, it sounds like there's a problem on their end!! My item was approved on 09/01 for payment, and it claims ACH was sent on 09/02, but still no sign. I usually see it the next day also, so it's a bit odd. Hopefully, it's just a weird holiday schedule, as I have another 2 payments upcoming!
OMG same here! In the past, the money hit my bank account one day after they issue the ACH. It is so strange this time. I've been so anxious and literally checking my bank account so many times a day. Now at least I know I'm not the only one. Please update me if you received your payments. I will do the same!
 
They issued one direct deposit for me on September 1 and three direct deposit on September 2, BUT I have not received any money yet. Is this even normal? I usually get the money next day after they issued ACH. I called my bank this morning and my bank said they don't see any transaction from Fashionphile today and tomorrow. I'm calling Fashionphile now but have been hold for almost three hours. 3 hours!!! This is insane.
Wow! I thought it was just me! I am in the exact same situation and have been frantically checking my bank accounts to see if there was an error on my end. Of course, no response from Fashionphile.. However, it sounds like there's a problem on their end!! My item was approved on 09/01 for payment, and it claims ACH was sent on 09/02, but still no sign. I usually see it the next day also, so it's a bit odd. Hopefully, it's just a weird holiday schedule, as I have another 2 payments upcoming!
Same problem here. Direct deposit was initiated on Friday the 3rd. The money used to be in my account the next morning. Then it went to the next afternoon after 3:30. I'm assuming the three day weekend and FP's deteriorating service and staffing levels are to blame. I'm sure we'll get the money, but it'll probably be tomorrow. Or the next day.
 
Same problem here. Direct deposit was initiated on Friday the 3rd. The money used to be in my account the next morning. Then it went to the next afternoon after 3:30. I'm assuming the three day weekend and FP's deteriorating service and staffing levels are to blame. I'm sure we'll get the money, but it'll probably be tomorrow. Or the next day.
One of my direct deposit was initiated on September 1. I called my bank this morning and they told me that they didn't see any money from Fashionphile come in today and even tomorrow. Let's just hope to receive the payment this week.
 
Same situation here. I sent in an item within the first few days of August, it took them two weeks to show they had received it, another two weeks to check it in and process the payment. It says that they sent the payment via ACH to my bank on September 2, but there’s nothing pending in my bank yet. I am guessing that we will see something post in 3-5 business days, since that seems to be the accepted limit.
 
One of my direct deposit was initiated on September 1. I called my bank this morning and they told me that they didn't see any money from Fashionphile come in today and even tomorrow. Let's just hope to receive the payment this week.
I have found that I cannot trust the bank to tell me anything. I used to get payments consistently from FP by 9 am the next morning. Then one time it wasn't there so I called the bank. They said they couldn't see anything. But by 4:00 in the afternoon it had appeared. Apparently direct deposits are sent on "a tape" that has to be run in by the bank. So the deposit could be there but the bank just hasn't run it in yet. It seems like a very antiquated system but that's how they explained it to me.
 
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I have found that I cannot trust the bank to tell me anything. I used to get payments consistently from FP by 9 am the next morning. Then one time it wasn't there so I called the bank. They said they couldn't see anything. But by 4:00 in the afternoon it had appeared. Apparently direct deposits are sent on "a tape" that has to be run in by the bank. So the deposit could be there but the bank just hasn't run it in yet. It seems like a very antiquated system but that's how they explained it to me.
You are right!! I just received 2 payments! this just happened!! omg i'm crying now. finally!!!
 
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