I've been doing business with FP for about 7 years. I liked going into their boutique on Maiden Lane in SF (the first one upstairs). I liked the customer experience and felt the pay out option was fair. I did lose $$ on some seasonal Chanels, which was hard lesson learned. However, they paid well on other pieces like LV. As of Feb this year, I was not happy with recent quotes and the customer service. I had a recent experience with TRR that didn't leave a good taste in my mouth.
All in all, I still prefer FP for authenticity and business transactions.
All in all, I still prefer FP for authenticity and business transactions.