**Buying from Fashionphile** shopping experiences/questions

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Heads up - if your order hasn't shipped out within 3-4 business days, give Fashionphile a call. They're not responsive via email.

Last Monday I made my first purchase w/ them, but it sat on "Awaiting shipment" for a full week. Turns out it dinged me for having 2 different billing and shipping addresses (I shipped to a friend with doorman) and needed verification. I didn't know about verification being needed until I called this morning.

And yes this extra week counts towards the 30-day return policy, so now I'll only have 20 days to return. Thankfully the SA was able to upgrade my shipping to next day delivery.
This was the case for my recent order. It said "awaiting shipment" for about a week. Now I know why! My bag arrived quickly once it was shipped, at least.
 
So it's still on a timetable then? I was watching an item that received a 5% discount on May 5 and then a 10% discount on May 20. (I got the discount emails.) Could it be that the jump from 5% to 10% is every 15 days? Or maybe there is no perceivable method to their madness.
So I have been watching a bag for a while that was at 5% and was waiting to see if the 10% came today (15 days later) and today was the 15th day. The bag disappeared and came back later ... at full price, no discount. So bizarre!
 
So I have been watching a bag for a while that was at 5% and was waiting to see if the 10% came today (15 days later) and today was the 15th day. The bag disappeared and came back later ... at full price, no discount. So bizarre!
A while back I was watching a Chanel J12 watch. From the moment it was listed to the day it sold (7 months) the price never changed. It never was discounted. FP makes its own rules.
 
So I have been watching a bag for a while that was at 5% and was waiting to see if the 10% came today (15 days later) and today was the 15th day. The bag disappeared and came back later ... at full price, no discount. So bizarre!

Same thing happened to an ocase I was following …got an email about it going down to 20% at 504pm then it coming back to stock at full price at 613pm. Might just be a coincidence but who knows!
 
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yes my last two shipments from last week went to NJ, nice surprise! 2 weeks ago, it was still Carlsbad though
Can anyone tell me what the processing time is for items shipped to the New Jersey location? The Carlsbad location usually processes items within a day or two of receipt. Is New Jersey about the same, or slower?
 
Can anyone tell me what the processing time is for items shipped to the New Jersey location? The Carlsbad location usually processes items within a day or two of receipt. Is New Jersey about the same, or slower?
Not sure on your question, but fyi on the Instagram page they have the watch authenticators talking about their process. In case you're interested:smile:
 
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I made a purchase (a really high one) and it was shipped by next day UPS air, guaranteed before 12pm, which I didn't pay for. Is this normal for the higher dollar amounts? I didn't intend to cancel, but the fact it was shipped within maybe an hour and by air seems like maybe they didn't want the item cancelled? I checked the tracking number and it already left New Jersey. Is this their normal practice above a certain dollar amount? Hopefully I'll like it b/c I don't want to feel guilt returning it.
 
I have been reading all of the great information on this forum but have never posted. I recently decided to sell my Birkin 35 Black Togo with GHW. The bag is too large for me and I wasn’t using it. I decided to get quotes from Fashionphile, Ann’s, Yoogi’s and a local retailer Radcliffe. Fashionphile ended up being the highest quote.
I am super nervous about shipping such an expensive bag after reading stories of bags getting lost via UPS or FedEx. I called FP and they did confirm that the packages are insured for the buyout value but I am not sure if that is true. I was weighing shipping versus dropping off to my local Neiman Marcus. I did search online for information on this process and couldn’t find anything, so I thought this information may help someone else.
I did drive about 45 minutes from my house to Neiman Marcus in Tysons Corner, VA. I also traded texts with a woman named Nancy who was super helpful at answering questions before hand. She unfortunately wasn’t working the day I dropped my bag off.
They just have a small desk in the corner on the first floor past the gift department. There weren’t any FP signs or anything. I did meet a woman there who checked my bag in and gave me the tracking information. I also received an immediate email from FP saying my bag was accepted. They package the bag for you and just take to it the back once accepted. It was quick. I felt with the item in their hands, they are more responsible at that point/ insurance wise. For 2 days the tracking didn’t update. I did speak with Nancy who said the shipping department had processed my bag and the tracking would update last night. They ship pallets of bags out. So it isn’t my individual bag but a pallet of bags going to Fashionphile. Crazy. The tracking did update last night and says it will arrive in CA on 6/30. I hope this process goes smooth. Still very nervous
 
I made a purchase (a really high one) and it was shipped by next day UPS air, guaranteed before 12pm, which I didn't pay for. Is this normal for the higher dollar amounts? I didn't intend to cancel, but the fact it was shipped within maybe an hour and by air seems like maybe they didn't want the item cancelled? I checked the tracking number and it already left New Jersey. Is this their normal practice above a certain dollar amount? Hopefully I'll like it b/c I don't want to feel guilt returning it.

I experienced the same thing recently. Purchased an expensive bag and FP shipped it overnight and I got it next day from CA. I didn’t pay to upgrade my shipping either.
 
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I have been reading all of the great information on this forum but have never posted. I recently decided to sell my Birkin 35 Black Togo with GHW. The bag is too large for me and I wasn’t using it. I decided to get quotes from Fashionphile, Ann’s, Yoogi’s and a local retailer Radcliffe. Fashionphile ended up being the highest quote.
I am super nervous about shipping such an expensive bag after reading stories of bags getting lost via UPS or FedEx. I called FP and they did confirm that the packages are insured for the buyout value but I am not sure if that is true. I was weighing shipping versus dropping off to my local Neiman Marcus. I did search online for information on this process and couldn’t find anything, so I thought this information may help someone else.
I did drive about 45 minutes from my house to Neiman Marcus in Tysons Corner, VA. I also traded texts with a woman named Nancy who was super helpful at answering questions before hand. She unfortunately wasn’t working the day I dropped my bag off.
They just have a small desk in the corner on the first floor past the gift department. There weren’t any FP signs or anything. I did meet a woman there who checked my bag in and gave me the tracking information. I also received an immediate email from FP saying my bag was accepted. They package the bag for you and just take to it the back once accepted. It was quick. I felt with the item in their hands, they are more responsible at that point/ insurance wise. For 2 days the tracking didn’t update. I did speak with Nancy who said the shipping department had processed my bag and the tracking would update last night. They ship pallets of bags out. So it isn’t my individual bag but a pallet of bags going to Fashionphile. Crazy. The tracking did update last night and says it will arrive in CA on 6/30. I hope this process goes smooth. Still very nervous
FWIW, I've never had an item get lost by UPS or FedEx while being shipped to Fashionphile. I have, however, had items get lost after being received by Fashionphile during their check-in process. It's very, very unlikely they would misplace a Birkin, though. I don't think you have anything to worry about. The check-in process has been pretty slow lately, but you will get paid eventually.
 
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FWIW, I've never had an item get lost by UPS or FedEx while being shipped to Fashionphile. I have, however, had items get lost after being received by Fashionphile during their check-in process. It's very, very unlikely they would misplace a Birkin, though. I don't think you have anything to worry about. The check-in process has been pretty slow lately, but you will get paid eventually.
I probably made the wrong choice. If I would have shipped it directly, it would have arrived 2 days earlier with less people involved. I just hope it all works out. Fingers crossed!
 
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