**Buying from Fashionphile** shopping experiences/questions

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I started to post this last week but decided I should make a decision first. It’s the second time FP has emailed me to sell an item back to them. So I request a quote and get a better offer then the sell back price. This time I was quoted almost $500 more. Yippee. I wasn’t even thinking about selling it, but took them up on their offer. I guess they don’t cross check serial numbers.
I kind of feel like if a company has a buyback program they should make sure the buyback item gets a higher price than the people who are submitting the same item but didn't originally purchase from them. Like a way of rewarding loyalty. But it's good to know their buyback price is sometimes nonsense and you can get a higher quote by just submitting! I always just submit via the buyback button - maybe I shouldn't.
 
Do you have any followup? i have exactly same thing happend:( My item lost during the middle of the transit, UPS tracking number shows "Merchandise is missing. UPS will notify the sender with additional details. / All merchandise missing, empty carton was discarded. UPS will notify the sender with details of the damage." anyone has the experience of this? I'm really upset and anxious now.
 
I sold an item to Fashionphile. My item lost during the middle of the transit, UPS tracking number shows "Merchandise is missing. UPS will notify the sender with additional details. / All merchandise missing, empty carton was discarded. UPS will notify the sender with details of the damage." anyone has the experience of this? I'm really upset and anxious now. Is fashionphile insured? Anyone having the same experience?Please help out thanks
 
My watch arrived back here yesterday. Fashionphile did not ship it back with any of the original bubble wrap or packing materials inside the watch box like I shipped it to them. So the watch came loose inside its box in transit and was banged against itself the whole way here. What originally was one tiny mark on the back is now many scratches and marks. At least I have a reason to get it serviced now. :(
 
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Does anyone know after how many days will they discount items from 5% to 10% to 20%?
I believe it is every 30 days to the minute it was listed. So listed at 10:26am, the discount 30 days later at 10:26am. Most items will get a discount, but not all. People watch the discount tiers very closely and jump on items when they go down, so be ready if you really like something. I've lost stuff countless times by being just 5 minutes late to the discount!
 
I believe it is every 30 days to the minute it was listed. So listed at 10:26am, the discount 30 days later at 10:26am. Most items will get a discount, but not all. People watch the discount tiers very closely and jump on items when they go down, so be ready if you really like something. I've lost stuff countless times by being just 5 minutes late to the discount!
Does the item in the website show when was it listed? I missed a discounted item last night
 
Does the item in the website show when was it listed? I missed a discounted item last night
No. It used to show the exact minute it would discount but they changed that about a year ago. You can sort items by the time they were listed so that gives some idea of how long it's been on the site and if it's next for the discount. They've made it harder to track unless you really watch a specific item.
 
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Buyer only perspective:

I love Fashionphile for the selection and the layaway option. They have quick easy shipping; and I've never had a problem with anything being lost. I can deal with the higher pricetag and currency conversion; as every product I've purchased from the site has been in better than described condition.

I also have noted the duties and customs on my recent purchases in 2021/2020 have been less than they were in the past, too.

However: I have noticed (probably since I am sitting at a laptop all day remotely; so I have the site constantly open in a tab) that they have deleted and re-listed things once they're hitting the 5/10/15% discounts and re-list them at the full price. I've had a few Chanel Small Flaps in my saved listings; and have noticed this happen with a few items. I mean, I guess, caveat emptor?
 
Buyer only perspective:

I love Fashionphile for the selection and the layaway option. They have quick easy shipping; and I've never had a problem with anything being lost. I can deal with the higher pricetag and currency conversion; as every product I've purchased from the site has been in better than described condition.

I also have noted the duties and customs on my recent purchases in 2021/2020 have been less than they were in the past, too.

However: I have noticed (probably since I am sitting at a laptop all day remotely; so I have the site constantly open in a tab) that they have deleted and re-listed things once they're hitting the 5/10/15% discounts and re-list them at the full price. I've had a few Chanel Small Flaps in my saved listings; and have noticed this happen with a few items. I mean, I guess, caveat emptor?
I see this too, a lot. I wonder what they are doing. I was watching a brand new item come on yesterday and it went right down and came back a few minutes later with a $400 reduction. I wonder if somehow their automated system does it. Many items do come down and go back up without their former discount or with an adjusted price; I'm sure it's a machine rather than a person sitting there. I was so glad I didn't buy the item at the $400+ price when it was relisted later for lower.
 
I believe it is every 30 days to the minute it was listed. So listed at 10:26am, the discount 30 days later at 10:26am. Most items will get a discount, but not all. People watch the discount tiers very closely and jump on items when they go down, so be ready if you really like something. I've lost stuff countless times by being just 5 minutes late to the discount!
So it's still on a timetable then? I was watching an item that received a 5% discount on May 5 and then a 10% discount on May 20. (I got the discount emails.) Could it be that the jump from 5% to 10% is every 15 days? Or maybe there is no perceivable method to their madness.
 
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So it's still on a timetable then? I was watching an item that received a 5% discount on May 5 and then a 10% discount on May 20. (I got the discount emails.) Could it be that the jump from 5% to 10% is every 15 days? Or maybe there is no perceivable method to their madness.
Could be.. the 5% is 30 days but perhaps it's shorter from 5-10. We'll have to pick some and watch :smile:
 
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Heads up - if your order hasn't shipped out within 3-4 business days, give Fashionphile a call. They're not responsive via email.

Last Monday I made my first purchase w/ them, but it sat on "Awaiting shipment" for a full week. Turns out it dinged me for having 2 different billing and shipping addresses (I shipped to a friend with doorman) and needed verification. I didn't know about verification being needed until I called this morning.

And yes this extra week counts towards the 30-day return policy, so now I'll only have 20 days to return. Thankfully the SA was able to upgrade my shipping to next day delivery.
 
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