So I got an email saying that my karung bag can't be repaired in the Florida repair center, it has to go to Florence for more evaluation.
Um what?! The bag is not even 2 years old and I wore it maybe maybe 5 times in all.
Otherwise it was stored carefully. It shouldn't have these rust colored marks inside the flap.
Honestly I'm so turned off and even with a flawless repair, I will never be relaxed using the bag. I feel like it just lost its appeal.
I bought this bag for a milestone and now the bag is just spoiled for me.
I wish I could get a refund and put this to rest.
And yes I'm aware that it's only a bag, a material possession that I'm obsessing over & distraught over, and I apologize.