Hey people this is a great scam...hold your money and investing it while they profit millions a day off your cash before shipping your item a month later! They prob created this website just to "use" your money because clearly they could care less about their website which is crap.It wasn't too painful to go through the CC. I just gave them my order numbers, the amounts, the website address, and explained the situation. They issued me a provisional credit as they look into it. I will definitely be keeping an eye on my CC statement, though.
Thats the reason they were discounted so much..bc they didnt have papers/caseI placed an order from BTR about 6 months ago, and although it took a long time to finally be delivered, they did keep me updated via regular emails and I did receive the item within the time they originally stated (something like 4-6 weeks). I hadn't planned on buying from them again, but I couldn't resist when they had Tom Ford sunglasses last month in both the style and color I had been wanting. The price was fantastic (around $200) and they said they would be delivered by Xmas, so I went ahead and ordered.
I received an email confirming the purchase, but the communication stopped there. I checked my Account regularly, and saw that they hadn't shipped. On the date they said they'd ship by, I checked and saw that there was tracking number. The sunglasses finally arrived on Monday. According to the date on the label, they shipped them out on 12/8, even tho I never recd that info from them.
I was kinda excited to get my new TF sunnies, but when I opened the box, I was shocked at what I found inside - - there was a plastic Baggie with a white cardboard backing with the sunglasses wrapped around it. The white cardboard said Tom Ford on it. That's it! There was no case, no cleaning cloth, no authenticity papers! I have bought Tom Ford sunglasses before and have NEVER seen them come like this. When I read back thru this thread, most of the people who bought sunglasses from BTR said that they recd the cases and cloths and everything that norrmally comes with them. Right away, I wondered about their authenticity, even tho BTR states that everything they sell is guaranteed authentic.
I called and told them I had wanted to return them because of this, and she told me that they could get a case and cleaning cloth from the warehouse and send them to me, but I refused that offer. I told her that I had concerns about their authenticity because I've never seen Tom Ford sunglasses come like this and I can't believe that Tom Ford would ever allow an item of theirs to be sold in such a generic, cheap presentation. I boxed them up and sent them back via overnight FedEx, paying for shipping myself rather than using their prepaid
Abel (which was for FedEx Ground, which would take forever at this time of year!)
So today I recd an email confirming the return and the refund to my cc, but the amount they refunded included the 9.95 return shipping charge for using their label! I called and told them that I paid for my own shipping and that they needed to refund the 9.95 as well. At first, he asked me why I didn't use their label and that it's standard that they subtract that charge. I told him thats not what the papers that came with my package said. He then asked me for the tracking number and put me on hold. When he came back, he said I'd see another credit of 9.95 on my card for the return shipping charge.
I still can't believe how those glasses came, and I really wonder what they were thinking. She insisted the glasses were authentic, and maybe they were, but when you buy Tom Ford sunglasses - or you pay more than $200 for a pair of ANY sunglasses! - you expect them come with the proper case and cleaning cloth. Not wrapped around a piece of cardboard and stuffed into a plastic Baggie!
No more purchases from Beyond the Rack for me! I gave them a second chance and they blew it!
I placed an order from BTR about 6 months ago, and although it took a long time to finally be delivered, they did keep me updated via regular emails and I did receive the item within the time they originally stated (something like 4-6 weeks). I hadn't planned on buying from them again, but I couldn't resist when they had Tom Ford sunglasses last month in both the style and color I had been wanting. The price was fantastic (around $200) and they said they would be delivered by Xmas, so I went ahead and ordered.
I received an email confirming the purchase, but the communication stopped there. I checked my Account regularly, and saw that they hadn't shipped. On the date they said they'd ship by, I checked and saw that there was tracking number. The sunglasses finally arrived on Monday. According to the date on the label, they shipped them out on 12/8, even tho I never recd that info from them.
I was kinda excited to get my new TF sunnies, but when I opened the box, I was shocked at what I found inside - - there was a plastic Baggie with a white cardboard backing with the sunglasses wrapped around it. The white cardboard said Tom Ford on it. That's it! There was no case, no cleaning cloth, no authenticity papers! I have bought Tom Ford sunglasses before and have NEVER seen them come like this. When I read back thru this thread, most of the people who bought sunglasses from BTR said that they recd the cases and cloths and everything that norrmally comes with them. Right away, I wondered about their authenticity, even tho BTR states that everything they sell is guaranteed authentic.
I called and told them I had wanted to return them because of this, and she told me that they could get a case and cleaning cloth from the warehouse and send them to me, but I refused that offer. I told her that I had concerns about their authenticity because I've never seen Tom Ford sunglasses come like this and I can't believe that Tom Ford would ever allow an item of theirs to be sold in such a generic, cheap presentation. I boxed them up and sent them back via overnight FedEx, paying for shipping myself rather than using their prepaid
Abel (which was for FedEx Ground, which would take forever at this time of year!)
So today I recd an email confirming the return and the refund to my cc, but the amount they refunded included the 9.95 return shipping charge for using their label! I called and told them that I paid for my own shipping and that they needed to refund the 9.95 as well. At first, he asked me why I didn't use their label and that it's standard that they subtract that charge. I told him thats not what the papers that came with my package said. He then asked me for the tracking number and put me on hold. When he came back, he said I'd see another credit of 9.95 on my card for the return shipping charge.
I still can't believe how those glasses came, and I really wonder what they were thinking. She insisted the glasses were authentic, and maybe they were, but when you buy Tom Ford sunglasses - or you pay more than $200 for a pair of ANY sunglasses! - you expect them come with the proper case and cleaning cloth. Not wrapped around a piece of cardboard and stuffed into a plastic Baggie!
No more purchases from Beyond the Rack for me! I gave them a second chance and they blew it!
it was vintage/estate saleI heard this site was a major scam... i saw a LOUIS VUITTON sale once... it was like $300 - $1000 a bag... and I know LV doesn't do sales on their bags(right?) ever or they only allow certain places to have LV being sold.
it was vintage/estate sale
not new bags