Yes if you look at the global blue site it says that they process Amex refunds differently. This isn't my first time going through this. But in the past if you clicked on the details of the transaction on the Amex site they would tell you the amount in pounds so you could figure out the conversion rate. Now they don't tell you. I can back track from my receipts to the amount in euros. I suspect they are giving an even worse change rate than in the past and that's why they don't want us to be able to figure it out easily. Time t shop around for a new card.
Best way to 'detax' after H in Europe
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Yes if you look at the global blue site it says that they process Amex refunds differently. This isn't my first time going through this. But in the past if you clicked on the details of the transaction on the Amex site they would tell you the amount in pounds so you could figure out the conversion rate. Now they don't tell you. I can back track from my receipts to the amount in euros. I suspect they are giving an even worse change rate than in the past and that's why they don't want us to be able to figure it out easily. Time t shop around for a new card.
Oh yeah, I myself don't like it when the bank does not post the amount of foreign currency in the statement/activity. You are probably right about getting worse rate. You know how they want to charge you as much as possible, even though they advertise everything as fab with no foreign transaction fee.
Received my refund yesterday from late November (Visa). There was a $12 difference between the original amount and the actual refund amount. A few weeks ago I received my refund from my October shopping (not Hermes) and that one was a few cents higher than the original amount.
I did not receive my refund from a smaller merchant in Nov that appears to be processed using something other than Premier or Global Blue. We'll see what happens with that one.
I did not receive my refund from a smaller merchant in Nov that appears to be processed using something other than Premier or Global Blue. We'll see what happens with that one.
Yeah for sure! All of the benefits are outlined but the unfavorable aspects are hidden in the terms and conditions that the majority of people dont read. I know I dont read a lot of this kind of thing and on top of that can get card inertia.
I flew in through DC over the holidays. I declared my H purchases. The system is quite different from the NY area airports. They took my form, placed it in a locked plastic box and told me to proceed to a separate area for tax calculation and payment. The box was orange and I had to follow these signs, which I thought was kind of ironic. 
Yes, Newark and JFK they sort of take you immediately and most of the time, there is no one AT the cashier's desk. One time I signed a thing that basically said "I promise to send a check for $X" which I did. Overall, given the price difference plus strength of the Dollar v. Euro, there is absolutely no reason not to declare.
I just checked the status of my refund and was given this response:
Dear Customer,
We are happy to inform you that Global Blue has received your Tax Free Form and it is under investigation. After successful validation, the refund will be paid to you soon.*
You can track your refund on your credit card, bank account or Alipay statement under "Tax Free Shopping", "Global Blue Tax Free" or "Global Blue Service AB".
In case you haven't stated your credit card, bank account or Alipay phone number on the Tax Free Form a cheque will be issued and sent to the address indicated on the form.
Our international bank cheques are issued with the clause "account payee only", which means they need to be presented to your bank and deposited into your personal bank account.
For more information do not hesitate to contact our Customer Service
Yours sincerely,
Global Blue
Anyone ever seen this before? "Under investigation"????
Dear Customer,
We are happy to inform you that Global Blue has received your Tax Free Form and it is under investigation. After successful validation, the refund will be paid to you soon.*
You can track your refund on your credit card, bank account or Alipay statement under "Tax Free Shopping", "Global Blue Tax Free" or "Global Blue Service AB".
In case you haven't stated your credit card, bank account or Alipay phone number on the Tax Free Form a cheque will be issued and sent to the address indicated on the form.
Our international bank cheques are issued with the clause "account payee only", which means they need to be presented to your bank and deposited into your personal bank account.
For more information do not hesitate to contact our Customer Service
Yours sincerely,
Global Blue
Anyone ever seen this before? "Under investigation"????
Thanks PP! I usually get my refunds within two weeks without having to check the status so I got worried.