For many of us here that have used A4U in the past & had to wait more
than a reasonable amount of time for a response, its time to move on.
Whatever the issues are, they seem to be ever present & not addressed
in a timely manner.
There are just times that the positive outweighs the frustrations of getting
an authentication when time is of essence & a response is needed.
Agreed! Sadly, while the premise of a business with many specialists filtered through a central hub is an excellent idea, which has not been well executed.