Authentication Please....
Item: Coach Swingpack
Seller: precious706
Item #: 281070838111
Link: http://www.ebay.com/itm/28107083811...STRK:MEWAX:IT&_trksid=p3984.m1423.l2649#rpdId
Thank You So Very Much In Advance!!
The bags in the listing look good.
mmmm.......
Seller offers "Free Shipping".....but.....
In "Return Policy"....it states...."Buyer pays two way shipping fees, even if free shipping was offered, the original shipping fee will be subtracted from refund."
HUH?????...............
The seller has a return policy and as such, she's required to accept returns for any reason.I can understand the seller's point of view. I wonder if ebay is okay with this. I know sellers are allowed to charge a restocking fee but that is usually a percentage.
ETA: I just read her return policy. I don't see how you can say returns are accepted in bold print and then have a caveat that says only if item was grossly misrepresented. Obviously, she put the 14 day return policy to get top rated seller status.
She does have a right to have a right to charge a 15% restocking fee (as stated in her terms) and she can require the buyer to pay return shipping (also as stated). But she's not allowed (AFAIK) to deduct original shipping PLUS charge the restocking fee.
IMO, that's double dipping.
Her policy though IS in violation because she states that returns are only for misrepresentation. And in the case of misrepresentation, not only is the buyer entitled to a FULL refund of the original price including shipping but she cannot charge a restocking fee.
Her policy:
I accept returns only if I have grossly misrepresented the item, then I must be notified that you are returning the item within 3 days after recieving. Item must be returned in original condition as recieved with all tags attached, dust bag etc. and in original packaging. All returns are subject to inspection prior to money back refund. Please read item detailed description and ask questions prior to purchasing. Buyer pays two way shipping fees, even if free shipping was offered, the original shipping fee will be substracted from refund. Should you wish to return the purchased item for a reason other than above mentioned, a 15% restocking fee will apply & original shipping cost substracted from refund payment. Pryor return approval is required for this reason. Buyers remorse is not a reason for return.
I missed that policy when I first looked at the listing but precious706 should fix it before ebay does or before a buyer reports it.