The wallet in the listing is authentic. It's an outlet style and there are a couple of possibilities.
1. Coach employees aren't trained to authenticate and in fact, they're prohibited by company policy from authenticating. They're trained to sell bags and ring up purchases made in their stores.
And in fact, most employees aren't even familiar with styles, patterns and/or colors if those items aren't currently in their store at that moment.
2. Coach employees have been known to tell customers who approach them with their ebay or other online purchases that items are fake, whether or not the item is fake or not.
If the buyer wants to come to the forum and post questions about her concerns, we can (hopefully) reassure her.
Edited to add:
To prove my point, I would challenge your buyer to purchase an item directly from Coach.com or a Coach store, Macy's or another authorized Coach distributor and to take that item to a different Coach store, tell them she purchased it from ebay and wants to make sure that it's genuine.
My guess is that 3 times out of four, they will tell her that it's fake even though it isn't. And the fourth person probably didn't get the memo that she should lie about authenticity!
Thank you very much.
