Hi.
This is my very first post on this forum.
I just purchased a Veneta thru eBay and took 2 weeks to received it.
But...it was a totally different item from the item description.
The bag was not a brand new, was used many times from the lining condition.
And it was not an authentic.
I do not really know about Bottega Veneta's but the bag does not have an label inside and does not have suede lining, has cotton lining.
I sent a message to the seller but she still insisted that the bag is a brand new and an authentic.
So I filed a claim to Paypal right away but I think the insurance will not cover even the half price of what I paid.
It has been 5 days since I filed a claim, but the seller has never respond to it yet.
Then I found this forum and I just contacted to my CC company for chargeback.
Now, I am waiting to hear the outcome from my CC investigation.
Cause of this thread, I could found what to do in this situation.
My case is just started....but thank you so much!!