I'm so sorry about your horrible return. It sounds like you got your funds, which is good. I'm not making a lot of sales, and I hold my breath with each, hoping there isn't going to be a return. So far, so good. I don't sell anything I can't afford to lose. If the package gets lost, it's not a big deal financially.
Anyone Ever Buy and/or Sell on Tradesy?
- Thread starter iluvmybags
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oh no!! did FedEx lose the parcel during transit or the buyer never returned? either way I agree that you shouldn't have had to fight to claim your funds back. lost parcels would've been covered by their insurance policy, and if the buyer never returned it then no refund to her.
It was back then when only USPS was used over 1.5 months ago. Apparently, buyer's return was lost. Timeline: I got sale, Tradesy requested additional pics and authenticated the bag on the same day, I shipped the next day. it was delivered on 7th day. then buyer allegedly returned. however, her return never reached Tradesy, nobody provided me tracking and Tradesy kept telling me "to wait" for a month.
Honestly, I'm not sure about the whole return thing. maybe she never shipped it or she doesn't know how to attach label and tape the package correctly and something happened. I got paid bec I made a huge stink one month later
believe you me ppl learned quick how to attach label to box when they want their refund!! Amazon has trained them well. instead my money is on your buyer attempting to scam you and never posted her return. even at its worst time, USPS tracking always shows the current location where the parcel last scanned, and when it got stuck in the mail depot like mine did for 3 weeks, Tradesy and my buyer always knew where it was.It was back then when only USPS was used over 1.5 months ago. Apparently, buyer's return was lost. Timeline: I got sale, Tradesy requested additional pics and authenticated the bag on the same day, I shipped the next day. it was delivered on 7th day. then buyer allegedly returned. however, her return never reached Tradesy, nobody provided me tracking and Tradesy kept telling me "to wait" for a month.
Honestly, I'm not sure about the whole return thing. maybe she never shipped it or she doesn't know how to attach label and tape the package correctly and something happened. I got paid bec I made a huge stink one month later
yeah they shouldn't have debited your account BEFORE the return arrived in their office. glad though it worked out for you in the end, painful I know....
I imagine her sale money was never released so they didn't have to debit her account. They just never gave her access to it.
I listed a few things:
my MIL's vintage 70's Fendi with attached Bergdorf tag, (she kept all her price tickets) was removed b/c they couldn't authenticate it. they asked for more pix then never responded.
sold a bottle of T Ford perfume I couldn't sell on Poshmark, a bit too long to xfer money to me I think
will probably remove my other listings
my MIL's vintage 70's Fendi with attached Bergdorf tag, (she kept all her price tickets) was removed b/c they couldn't authenticate it. they asked for more pix then never responded.
sold a bottle of T Ford perfume I couldn't sell on Poshmark, a bit too long to xfer money to me I think
will probably remove my other listings
I don't like Mercari for the credit card on file reason as well, not leaving my Amex hanging out there,
Poshmark is where I am selling, it can work but its time intensive, but once you figure it out it's good.
Can't you sell perfume on Posh? I didn't know Tradesy would remove items like that unless someone reported it. I thought that unless the buyer asked, they never looked at items with regards to authentication.
I figure once I get one of those gift credit cards with a low limit, I can use it for Mercari. I wonder if it would still work once the credit was used up.
one of the recent articles explains what's going on https://finance.yahoo.com/news/tradesy-looks-next-big-thing-050119531.html
so Tradesy was investing in AI that "authenticates" by pictures. That would be good if it's working. But it doesn't.
It explains why my mailbox was spammed with "action required" emails demanding additional pics with codes while all of them were already posted (including "codes" for Tory Burch, really?). Even 1 item was removed. I emailed them with auth record and also asked for a screenshot of my listing where the required pics were "missing" bec they were not. they ignored it. fine with me, I'm not selling my luxury items with them anymore. their loss, their competitors' gain. keep mismanaging Tradesy. CS got even more horrible from horrible in the past, just bunch of employees hitting "piss off button #1" and "piss off #2" without looking at anything at all. Now it's non-working AI on top of that.
of course, they "don't disclose their profitability" bec they are not profitable. I hope someone will acquire them soon and I will reactivate my account.
so Tradesy was investing in AI that "authenticates" by pictures. That would be good if it's working. But it doesn't.
It explains why my mailbox was spammed with "action required" emails demanding additional pics with codes while all of them were already posted (including "codes" for Tory Burch, really?). Even 1 item was removed. I emailed them with auth record and also asked for a screenshot of my listing where the required pics were "missing" bec they were not. they ignored it. fine with me, I'm not selling my luxury items with them anymore. their loss, their competitors' gain. keep mismanaging Tradesy. CS got even more horrible from horrible in the past, just bunch of employees hitting "piss off button #1" and "piss off #2" without looking at anything at all. Now it's non-working AI on top of that.
of course, they "don't disclose their profitability" bec they are not profitable. I hope someone will acquire them soon and I will reactivate my account.
I wondered why I was asked for extra pictures. They expected creed pictures for Coach wristlets, most of which don't have creeds. I uploaded photos of the made in tag. I wonder if they will question them if they ever sell. The AI obviously doesn't work. You can upload a picture of any creed, doesn't have to be the one that is supposed to go with your bag, and they wouldn't catch it.