Anyone Ever Buy and/or Sell on Tradesy?

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On ebay I have a "no returns" status- but in reality I take returns if somebody asks for one. I have a 100% rating (I'm not a big seller).
This keeps out the Riff-raff, I think. Sure, some people who might buy - won't - simply because I have a no returns policy. But I have a bunch of repeat buyers and I know the people who do buy, intend to keep the item unless it really doesn't work.
With the Tradesy model, that hesitation to return on the part of the buyer isn't there. I've had one buyer on Tradesy buy 3 things from me, in different transactions, within a month- and return them all.
Even Nordstrom is starting to ban serial returners so I know this issue of returns is a pain point for every seller big and small. I think Tradesy is going to need to address it.

People who sell pre-loved are probably more ok with the Tradesy model vs those who sell new with tags.
I don't know if I'm more comfortable selling my pre-loved items on Tradesy vs new with tags item. Sure, there is the risk that a new with tags item will be returned in used condition, but I feel that my new with tags items are more likely not to be returned. A used item might not be in as good shape as the buyer expected or is an older style not in stores so the buyer didn't know what to expect. Maybe it is just that my new with tags items are more likely to be SLGS that have less things about them that someone could object to. Of all the things I've sold on multiple sites, I'm much more likely to be asked to take a used item back than a brand new one.
 
Yes, Tradesy allows Chinese sellers, they claim they have branch in Chicago or something (someone with address in USA to open an account), so it's kinda "American seller" now.
Please keep us posted how is your Fedex delivery going and on condition of the bag. I have 3-4 non-Tradesy packages coming from Japan, Thailand, China and all of them are delayed like forever (1 is over a month).

A few weeks ago I shipped a FCI package to the UK and the PO clerk told me that a 3 month delivery time was more probable than possible
 
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I sold an item a couple of weeks ago (I had just listed two designer jewelry items on the platform after a hiatus of several years). It sold quickly and the buyer seemed happy, she sent me a message thanking me and asking how to care for and preserve the stone in perfect condition. Then about a week or so later I got an email from Tradesy saying “we are returning your item to you” etc with their cheerful tone. I immediately kicked myself and went to the site to remove my other listed item. By the time I had done that I already had a second email saying the funds are on their way to me. I wondered if it was a glitch?? Today the money was in my bank account. I wonder if a Tradesy employee purchased it immediately upon return. It is a sought after and discontinued item and I listed it ~20% below the typical preowned selling price. Or maybe the buyer decided to keep it after all. Does Tradesy send the “returning your item to you” email when the buyer filed for a return or when the item arrives at their warehouse?
 
I sold an item a couple of weeks ago (I had just listed two designer jewelry items on the platform after a hiatus of several years). It sold quickly and the buyer seemed happy, she sent me a message thanking me and asking how to care for and preserve the stone in perfect condition. Then about a week or so later I got an email from Tradesy saying “we are returning your item to you” etc with their cheerful tone. I immediately kicked myself and went to the site to remove my other listed item. By the time I had done that I already had a second email saying the funds are on their way to me. I wondered if it was a glitch?? Today the money was in my bank account. I wonder if a Tradesy employee purchased it immediately upon return. It is a sought after and discontinued item and I listed it ~20% below the typical preowned selling price. Or maybe the buyer decided to keep it after all. Does Tradesy send the “returning your item to you” email when the buyer filed for a return or when the item arrives at their warehouse?
I assume it is when the item arrives at their warehouse. It seems that I received my item back within a few days of getting the email.
 
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That’s what I imagine also. The only thing I can guess is that an employee purchased it.
Similar situation happened to me, yet the funds didn't hit my bank account but I initiated transfer after 7-8 days. Then I got email from Tradesy "your item item is on the way to you" and I saw funds transfer was reversed in payout section.
What does your return tracking show?
 
Similar situation happened to me, yet the funds didn't hit my bank account but I initiated transfer after 7-8 days. Then I got email from Tradesy "your item item is on the way to you" and I saw funds transfer was reversed in payout section.
What does your return tracking show?

The item history just says “funds available by May 6”, but they actually posted to my account yesterday. When I click on the return tracking from the first email, it just says label created.
IMG_0110.JPG


Return email I received on April 22:
IMG_0112.JPG

Immediately afterwards I received this ACH transfer pending email, I did not initiate the transfer (it was minutes between the two emails):

I just waited to see what would happen and the funds posted to my bank account yesterday May 1. Strange, isn’t it?
 
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The item history just says “funds available by May 6”, but they actually posted to my account yesterday. When I click on the return tracking from the first email, it just says label created.
View attachment 4722116


Return email I received on April 22:
View attachment 4722114

Immediately afterwards I received this ACH transfer pending email, I did not initiate the transfer (it was minutes between the two emails):

I just waited to see what would happen and the funds posted to my bank account yesterday May 1. Strange, isn’t it?
That letter has different wording than the return I received about a month ago. It almost sounds like they are shipping all returns back to sellers. I wonder if there is a way to tell if they've listed anything new in their accounts.
 
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That letter has different wording than the return I received about a month ago. It almost sounds like they are shipping all returns back to sellers. I wonder if there is a way to tell if they've listed anything new in their accounts.

That is a good thought to check if they’ve had any recent listings in their account. I still can’t figure out why they transferred the funds to me right after they said they were returning the item. With this company I will never be certain until five or 10 years have passed!
 
The item history just says “funds available by May 6”, but they actually posted to my account yesterday. When I click on the return tracking from the first email, it just says label created.
View attachment 4722116


Return email I received on April 22:
View attachment 4722114

Immediately afterwards I received this ACH transfer pending email, I did not initiate the transfer (it was minutes between the two emails):

I just waited to see what would happen and the funds posted to my bank account yesterday May 1. Strange, isn’t it?
Strange. it could be the item was lost/stolen while in Tradesy's possession. But the weirdest part is that buyer was happy and there was no indication of return on her side.
Also could be the buyer wanted to check authenticity and sent it to Tradesy for authentication. They originally freaked out and created the return label to you, but it turned out it's authentic and they sent it back to the buyer.
 
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Strange. it could be the item was lost/stolen while in Tradesy's possession. But the weirdest part is that buyer was happy and there was no indication of return on her side.
Also could be the buyer wanted to check authenticity and sent it to Tradesy for authentication. They originally freaked out and created the return label to you, but it turned out it's authentic and they sent it back to the buyer.

I like your ideas! I hope it will remain a mystery and I don’t get it back unexpectedly in a month or two :)
 
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