I'll do the same. I'm just waiting to get paid and one international customer who can't place her order on PM because they only deliver to US.
Anyone Ever Buy and/or Sell on Tradesy?
- Thread starter iluvmybags
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From Glassdoor https://www.glassdoor.com/Reviews/Tradesy-Reviews-E812993.htm
"Notice how many long term employees have left recently. Internal and external policies are constantly changing, however no one is on the same page about these polices. You say you're a company who "doesn't believe in meetings" however we are constantly in meetings. The reason you provide catered lunch? so we don't want to leave the office. I especially feel bad for the employees on the 1st floor, it looks like they work in a cellblock - at least the rest of the floors have a view. You claim that all dogs MUST be on leashes at all times to help avoid accidents, however there are dogs running around all day long. There is supposedly a rule that if a dog has three accidents, they are not allowed to come back, however there are several dogs who have had multiple accidents that keep coming back. Treat your employees with respect, and actually listen to what they have to say."
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"You have a culture problem. You need a radical overhaul in values. That starts at the top. Currently there is a culture of blame and fear. Address this. Work diligently to change it. There's a reason 20% of your employees have resigned in 2018 and it's only Q2."
"Notice how many long term employees have left recently. Internal and external policies are constantly changing, however no one is on the same page about these polices. You say you're a company who "doesn't believe in meetings" however we are constantly in meetings. The reason you provide catered lunch? so we don't want to leave the office. I especially feel bad for the employees on the 1st floor, it looks like they work in a cellblock - at least the rest of the floors have a view. You claim that all dogs MUST be on leashes at all times to help avoid accidents, however there are dogs running around all day long. There is supposedly a rule that if a dog has three accidents, they are not allowed to come back, however there are several dogs who have had multiple accidents that keep coming back. Treat your employees with respect, and actually listen to what they have to say."
______
"You have a culture problem. You need a radical overhaul in values. That starts at the top. Currently there is a culture of blame and fear. Address this. Work diligently to change it. There's a reason 20% of your employees have resigned in 2018 and it's only Q2."
Yes, thank you. I think I can find the way to forward that customer to eBay.
I have sold with them for the past five years at least and do really like the site. I was selling on EBay prior to that and after a very bad episode with an LV sale where it was clear to me they support the buyer and not the seller I went in search of better sites. You can communicate with the interested party freely and they pretty much handle the transaction. I was aware that their shipping prices can be ludicrous so I always ship it myself via USPS two day for around $20. The only cons I have are the two to three week wait for your funds and the 2.9% cut they take to withdraw your money. The hold on funds when they can clearly see the customer received the item and is happy with it seems unethical. Otherwise I find them acceptable.
have you had any recent sales? Because they are way beyond the 2-3 weeks now and only release your funds when you call customer service to pay you the money you are owed. My last 3 sales were like that before I pulled the plug and many others are reporting the same.
BBB has average customer rating *1 star* for Tradesy and tons of neg reviews and complaints. Also it's red flagged by BBB for fakes. I haven't seen worse company standing on BBB, even VC is doing better.
Not surprising, Vestiaire Collective refused to buy Tradesy. Tradesy founder wanted to "exit" with dignity and cash on it, instead they have to cheat on payouts to sellers so they can keep running and pay themselves. Nobody wants to buy/acquire them. Venture capitalists stopped funding (don't throw good money after bad money). Tradesy hasn't become profitable like they promised 2 yrs ago and there's no way they're are going to IPO like other marketplaces TRR, Etsy or Posh (about to).
The situation for Tradesy went from bad to worse to illegal towards sellers over last 1-2 yrs.
After my last payout is withdrawn I'll put my shop on eternal vacation and focus on Posh and Mercari.
Not surprising, Vestiaire Collective refused to buy Tradesy. Tradesy founder wanted to "exit" with dignity and cash on it, instead they have to cheat on payouts to sellers so they can keep running and pay themselves. Nobody wants to buy/acquire them. Venture capitalists stopped funding (don't throw good money after bad money). Tradesy hasn't become profitable like they promised 2 yrs ago and there's no way they're are going to IPO like other marketplaces TRR, Etsy or Posh (about to).
The situation for Tradesy went from bad to worse to illegal towards sellers over last 1-2 yrs.
After my last payout is withdrawn I'll put my shop on eternal vacation and focus on Posh and Mercari.
They also massively wasted prior investors money with the stupid closet cleaning company buyout 2 years ago. Seriously they could have just added their own service at no cost, there’s nothing proprietary about a closet clean out service. And how many people do you actually think are using that?
Have you seen any additional details on the failed talks with VC? Just curious. VC also has its problems but they always pay on the exact date promised and they do not send your stuff back to you if it is accurately described!
Until one day they “forgot” to make payment to my account last month, and took another week of emails to finally get it sorted out. So there’s that.
VC is French, culturally rigidly and operationally French. That’s how they are and will always be, merger or acquisition will crush both of them. I don’t get the impression that their model is scalable at current capacity. I sent an email and the auto response was they’re unusually busy and might take 3 DAYS to receive a response. Seriously this is not circa 1995 and they’re new to the volume game. What would they do for holiday shoppings? And what kind of customer nowadays would find that it’s acceptable to receive out such a response? A couple days later, someone responded that they reviewed my email but there was nothing they could do as it’s been forwarded to another dept. and that right there is what a French startup is about. It took another 3 days for the other person from the appropriate area to respond. They followed up with rating survey asking how I felt about the service I received. Delighted I said! Sadly, no emoticon for sarcasm was available.
For all intents and purposes, I’ve accepted that the risk possibility items will be returned to me is out there with every transaction, sellers need to get over it and move on. Final sale is final sale until it isn’t across all platforms, eBay, Posh, VC etc. I’ve changed my closet inventory based of those risks, almost no shoes to eliminate headaches around fit (I sold massive quantities 2-3 years ago), same with clothes etc. As the resale market becomes more mature, you can clearly see niche pockets being developed among the various platforms, best to exploit what works for yourself and stick with that. Tradesy has evolved dramatically over the past 5 years, it not an eBay nor is it suitable for all types of sellers.
Have you read any of this thread?
I have no idea what you mean about their shipping prices being ludicrous. Their label is $10.50 and the cost of it isn't charged commission, so you are wasting money paying for the shipping yourself. The only items I ship myself are those I can ship first class for under $5.
Currently for me, the wait for release of funds is 9 days and 30 days for transfer.
About 80% of my sales are below the $50 threshold so are final sale. I figure I have less risk in having these items returned to me. There is no reason they should be holding my money so long when they know the buyer isn't going to return.
No additional info, negations were probably under no-disclosure agreement, that's why nothing leaked before or during negotiations.
True about buying closet concierge services. Tradesy was already a sinking ship then (didn't become profitable, no new investments). It looks like a nice deal "between friends" to cash on the remaining funds.
Now Tradesy considers gross sales as their money to spend. Maybe they will pay sellers after tons of new sales. It a pyramid really. Not like a Posh who, I assume, has a separate escrow fund and doesn't use it to pay themselves and other operational expenses. Tradesy lost touch with reality and legality of doing business. As Glassdoor reviews say, many key employees left. I think those who said "no, you can't do that".
Agreed that VC has its own problems. However they don’t have the widespread failure to pay and screwing over of sellers with returns that has become the norm on Tradesy. Yes, everyone should choose what is right for them based on their own diligence.