I can relate!When I was eyeing a really high ticket item, I got so exited when I saw a promo code for 15% off on their site, only to go like
when I realized the max is only $200, lol.
Anyone Ever Buy and/or Sell on Tradesy?
- Thread starter iluvmybags
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Sometimes the cap is $1000 instead. Gotta always read the fine print which only shows up on desktop version.When I was eyeing a really high ticket item, I got so exited when I saw a promo code for 15% off on their site, only to go like
My husband did not pay with PayPal. He paid directly through the Tradesy website with his CC. Do you think it would’ve been easier to file a case via PP?
For me, Tradesy has a history of not packaging its items well. I went through my email history and found another purchase many moons ago where they neglected to properly wrap a LV Favorite PM for shipping. They had left the metal chain outside of the bag with zero bubble wrap or tissue paper and during transit, the chain clashed onto the metal plate causing further damage (more scratches than what was originally photographed). I filed a return request then and was also denied, with them stating that the damage was already there. However you can see a stark difference between my photos and their original listing photos. At that time, there was another item in their closet that I liked so I had no problem with just dropping the argument, taking the credit, and applying it to the new item.
Now thinking about it, I feel like they might do this to a lot of buyers, and if the amount is sub-1000, maybe buyers like myself don’t make too much of a fuss, end up getting something else, and the mess goes away? In any case, we are ready to fight this and I will be loading that previous incident as evidence that this type of shipping behavior is common with Tradesy (also have the email with them apologizing for the lack of care for transit and that they would strive to do better next time).
I have sold on Tradesy for a few years although nothing too expensive. For the first time, I am having a bag returned to me with the excuse that they cannot find the fair market value. I wonder who came up with that line, since the fair market value is obviously what it sold for, LOL. I had priced it in line with what other bags of the same brand were listed for. I can understand if they do not want to keep it, but they should just say that. I sold on Tradesy because I liked that they dealt with the returns. I did not know that they had started returning to sellers with this excuse until I read it on here. I also got an email about another bag that I had listed that customers liked my bag but not my price. Okay, then they don't have to buy it, LOL. I will no longer sell on there since it will be the same hassle as the other platforms. I will be closing my account once I get my bag back. I also find it interesting that you cannot do this without emailing them, which is annoying.
I'm mot certain it would've been easier, because so far, I've never had to involve my CC company in a dispute. All my purchases are paid with my CC via Paypal and whenever I had a problem, I always opened a case with PP first (if it's not an Ebay purchase). And so far, Paypal has given great protection.
I thought that if you paid via Paypal, you should perhaps turn to them first. Chances are very high they will resolve this case for you. And if not, American Express is an extra layer of protection.
If you filed a return request immediately upon receipt and have photographic evidence of all the damages not shown, or described in the listing, you definitely should be fine. Wishing you a positive outcome.
OMG - sale on 7/29. NO return - miracle in & of itself. But I am STILL WAITING for my $ to hit PP. Seriously. Is Tradesy on the brink of bankruptcy or what the hell is the problem? I wish some sellers would get together on ecommercybytes site and file a class action or something. Ridiculous. And its UNDER $100 !!!!!!!!!!!!!!!
But then where are you going to list that is any better? My friend has been doing really good on letigo and facebook marketplace but the downside is you have to meet the buyer in person and make the trade off. She doesn't mind and likes that they inspect the item and pay right there - cash and no hassle with payment processors and returns - but she is retired and her kids are all grown so she has the time to keep running down to the local coffee shops to meet these people. Seem like every other platform has its faults. Ebay is the worst and Poshmark is DOA. So its pretty much Mercari and Tradesy unless you can deal with Etsy - which I tried and can't.
The difference with the other platforms is that you can list your items final sale (or as with posh and mercari, all items are final sale) so the item is not going to get sent back to you just because the buyer didn’t like it and Tradesy doesn’t want to keep it in their inventory. Yes unscrupulous buyers can open false NAD claims on those platforms but they are a lot less frequent than dealing with returns on Tradesy which they allow “for any reason” and then dump back on the seller.
I just made my first sale on Mercari. Thankfully, it went smoothly, and the money is on its way to my account. I don't think any of these places are perfect, however. I have sold on let-go with my husband in tow. We usually meet people at a police station, LOL. Sometimes if I have said I would not be coming by myself people back out, so you know it was probably someone trying to scam you. I have not tried Facebook.
I removed all my remaining listings from Tradesy after getting my last payout. I had to call customer service for all four of my last payouts because they were late on all of them. I have gradually been moving listings over to mercari. I had no sales the first month but after getting a critical mass of listings I’ve been having about 1-2 sales per week there and they pay on time.
Thanks. I knew Mercari didn't allow returns but I didn't know that about Posh. I thought I read a lot of people complaining about getting returns from there on the other thread but maybe I was wrong. Thank you.
They can only return for NAD. I recently got a BS NAD case that I was pissed about and their CS is slow to respond but I’ve had hundreds of sales on posh so Im not going to leave over a tiny percentage bad experience. My earnings are reliably released in 1-3 days from delivery and in my bank account 1-2 days after transfer.
I'm not sure what exactly is going on but for the first time in about three weeks I had two returns and they actually put them back on their returns closet.. none of that "prices over market retail" nonsense.. but maybe I just got lucky ?
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btw I had 3 returns on Tradesy during the last 2 weeks and they kept all of them, I'm very surprised they did