Anyone Ever Buy and/or Sell on Tradesy?

[Seuk Seuk]

Class actions are brought on contingency by plaintiffs’ class action firms. The firms will not put in the work to file a case if they do not think there is a strong case, because then they will have done a bunch of work for nothing. I used to work for one such firm.

I already know that. This is why I have contacted my lawyer. He’s investigating them and their practices. He also has a copy of this entire thread as well as all the complaints and violations against them.

I’ve pulled everything from Tradesy. They replied back to me with a bs excuse as to why they won’t keep the return. They contradicted themselves in that email (which was their excuse to return it) so I forwarded that to my lawyer as well. Tradesy is a complete scam. I will never do business with them ever again and I’ll continue to tell everyone I know not to shop or sell with them.

 

[MyAwesomeFinds]

I already know that. This is why I have contacted my lawyer. He’s investigating them and their practices. He also has a copy of this entire thread as well as all the complaints and violations against them.

I’ve pulled everything from Tradesy. They replied back to me with a bs excuse as to why they won’t keep the return. They contradicted themselves in that email (which was their excuse to return it) so I forwarded that to my lawyer as well. Tradesy is a complete scam. I will never do business with them ever again and I’ll continue to tell everyone I know not to shop or sell with them.

That sounds like a good course of action! I had previously pulled all my non final sale items and only left up a few final sale items like swim. Some have sold but they are dragging out the payouts to after their stated timelines and I have had to call them twice to have my funds finally transferred to my bank account. As soon as my last 2 sales get paid out I will be pulling the rest of my listings and closing my closet completely. I will also no longer support them as a buyer either.

 

[GemsBerry]

PLEASE DO NOT SELL YOUR LUXURY ITEMS ON TRADESY!!! And if you do, use caution!!!

I recently posted my louboutins for sale for “fair market value”. Meaning, I looked up previous sales of the same exact shoe I wanted to sell. A seller had posted the same pair (in a different size) for $750 which sold on Tradesy. Another seller posted the same pair and the same size for $962 and sold on Tradesy!!! Again, another exact pair (different size) was sold for $898 on Tradesy. So, because my shoes were practically brand new, I decided to sell for almost a lower amount that the other shoes sold for.... thinking that $740 was reasonable and fair, right? Well...

I shipped my shoes and was going to get a cash out of around $576 by the end of August with Tradesy keeping 19.8% of the final selling fee plus an additional 2.9% transfer fee to deposit the $740 listing price into my bank account (740 listing price +10.50 for shipping that the buyer pays - 19.8% sellers fee - 2.9% transfer fee = $576.27 for me to keep). Ok I said... $576 ($740 + Tradesy shipping fee for the buyer) is a great deal for both the buyer and seller. Buyer gets practically brand new shoes and pays less than what I did. Mind you, I wore them once for a couple of hours basically sitting down the whole time, has very minimal scuffs on the red sole (everything was disclosed in the description with lots of photos... their email shown below also states that my description of the shoes are accurate) so $576 is fair (we all know sellers always get the short end of the stick in terms of getting a good portion of your money back on items). I was fine with the amount I was getting until today when everything changed...

I received an email from Tradesy stating that the buyer is returning the shoes and Tradesy cannot keep the shoes per their return policy because... they “cannot validate the fair market value”

Really??? You can not validate a fair market value on a pair of the same exact shoes you sold for $750, $898 AND $962 on your OWN website? Makes so sense!!! I am completely baffled by it. They not only wasted my time, they took away the chance for others, who were interested in my shoes on other selling platforms, to purchase!!!!

Never again will I ever sell on Tradesy.
I am so pissed that I have taken down every single item I have listed on Tradesy (over $5k. worth). They will never have and make money off my sales and I will never make a purchase with them, ever.

Sellers please steer clear from incompetent Tradesy or use extreme caution when selling your luxury items.

On the plus side, I’ve had no problems with Poshmark and eBay so I will continue to list my items there.

Photos below for proof:


This was the email they sent me: View attachment 4516903

These are the shoes I sold which are now being returned back to me because they couldn’t “validate a fair market value” (bull)
View attachment 4516963

These were my earnings:
View attachment 4516904

These were the shoes that sold for $750
View attachment 4516902
These are the ones that sold for $962!!
View attachment 4516906

These sold for $898
View attachment 4516949

As you can see, my listing was below fair market value!

I have been trying to contact them via phone and email all day to no avail. At this point, I don’t care about the money (I just hope the buyer is trustworthy and didn’t wear my shoes and damage it before returning them).

It’s all about the principle of it all. They cannot state that they can’t validate a fair market value when they themselves had listings on their own website that sold for more money than what I had sold the exact same item for. I have contacted my attorney and he said that I could and have every right to file a lawsuit against them because of the proof I have compiled.

Sellers: just do yourselves a favor and stay away from Tradesy. They’re already under scrutiny for violating several federal, state and local laws!!!!

Suggested price is a complete BS. it went from irrelevant to insane. Like if I list a bag for 40% off retail they suggest 70% off or something. Yesterday I was listing Tiffany gold pendant NWOT. it retails for $3200 (and price only increases each year). Tradesy suggested to adjust price to recommended $132.
I even did the math. So after commission I'll only make 3% of retail price.

 

[BeenBurned]

The answer is to pull all listings from Tradesy. When there’s nothing good left for buyers to buy they will be forced out of business.

^^^^ This!

I already know that. This is why I have contacted my lawyer. He’s investigating them and their practices. He also has a copy of this entire thread as well as all the complaints and violations against them.

I’ve pulled everything from Tradesy. They replied back to me with a bs excuse as to why they won’t keep the return. They contradicted themselves in that email (which was their excuse to return it) so I forwarded that to my lawyer as well. Tradesy is a complete scam. I will never do business with them ever again and I’ll continue to tell everyone I know not to shop or sell with them.

IMO, you are throwing good money after bad. Unless that lawyer is your husband, wife, partner, family member or loved one who is doing the work for free, you are shoveling sand against the tide. (I can't believe some attorney is going to spend time reading through 742 pages of complaints (and compliments)!) And if an attorney is charging you $300+ per hour, I question the ethics!

While I don't disagree that Tradesy's business practices are unprofessional, underhanded, sneaky, sleezy and other negative adjectives, what they are doing is NOT illegal and you have no case against them.

If you are unhappy with the way a company does business, WALK AWAY! In this post I made nearly 3 years ago, I did just what I am preaching:
Anyone Ever Buy and/or Sell on Tradesy?

 

[jmc3007]

it goes without saying since I first joined Tradesy in '15, changes and new policies are afoot and folks should expect returns to be punted back with them. there're other platforms for reselling, each to her own as to what works best and suits her temperament. there's a lot of noise since the modified return approach was implemented around the spring of this year.

you can go to the eBay thread and read about the crazy scams and issues sellers have encountered over the years, or come here and read about unfair the returns are compared to the earlier days when Tradesy was a startup. to their credit, their returns to me have been well packaged, and I have never gotten an empty box or a rock in lieu of the actual item like scary stories I have heard about here. reselling goes on with different flavors and formats and that's that.

 

[Seuk Seuk]

That sounds like a good course of action! I had previously pulled all my non final sale items and only left up a few final sale items like swim. Some have sold but they are dragging out the payouts to after their stated timelines and I have had to call them twice to have my funds finally transferred to my bank account. As soon as my last 2 sales get paid out I will be pulling the rest of my listings and closing my closet completely. I will also no longer support them as a buyer either.

Yeah that’s just not right. You shouldn’t have to keep calling them to release what is legally and rightfully yours. They need to go by their own regulations! If we agree to wait up to 21 days to have them release funds to the sellers, then they should comply with that timeframe, not drag it out longer because they feel like they can. I believe that if we get enough people to realize all the shadiness going on with that company, they’ll stop doing business with them and ultimately can shut them down so they can’t continue to screw us the way they have been. The amount of people who have been victimized by Tradesy is beyond my comprehension. I honestly don’t know how they’re still in business.

 

[Seuk Seuk]

^^^^ This!


IMO, you are throwing good money after bad. Unless that lawyer is your husband, wife, partner, family member or loved one who is doing the work for free, you are shoveling sand against the tide. (I can't believe some attorney is going to spend time reading through 742 pages of complaints (and compliments)!) And if an attorney is charging you $300+ per hour, I question the ethics!

While I don't disagree that Tradesy's business practices are unprofessional, underhanded, sneaky, sleezy and other negative adjectives, what they are doing is NOT illegal and you have no case against them.

If you are unhappy with the way a company does business, WALK AWAY! In this post I made nearly 3 years ago, I did just what I am preaching:
Anyone Ever Buy and/or Sell on Tradesy?

The lawyer I have is a family member and isn’t charging me, otherwise I wouldn’t even have bothered to say anything... furthermore, I am not the first client to complain about Tradesy’s unethical practices to him. In fact, what my problem is with them is nothing compared to his other clients... Imagine that! Something way worse is going on and people are being screwed left and right with that company and have been for quite some time.

When I called my lawyer, he said I wasn’t the first person to contact him and I certainly won’t be the last until this business gets shut down permanently (they’ve had multiple violations in the past so that’s already a whammy for them). He as well as his firm have been investigating them since 2017 I believe he said.

When I sent him this link, he already knew about it... go figure. Complaints have been filed left and right just this year alone. My issue holds no merit in filing a suit with them... legally I have nothing to show besides a bunch of their bs and a contradiction made by them on an email which doesn’t really prove anything but their incompetency. However, my lawyer wanted everything that they’ve sent me and my complaint to keep on file anyway.

If there is substantial evidence proving that Tradesy is in violation (again) by one (or more) of his clients that are having serious issues with Tradesy, something could come from it. Slip ups happen, even with companies like Tradesy where they use bs verbiage to cover their behinds, it just takes one screw up on their end to make an actual case. There are always loopholes to any legal binding contract, you and/or a lawyer just have to find it! In the meantime, my lawyer said that he hopes that Tradesy doesn’t go bankrupt by then lol.

Anyway, I just needed to vent because I was so frustrated with how Tradesy operates. I’ve already walked away... I pulled all my listings yesterday. I’m just waiting for my return to be delivered then I’m deleting my Tradesy account for good.

 

[Seuk Seuk]

Suggested price is a complete BS. it went from irrelevant to insane. Like if I list a bag for 40% off retail they suggest 70% off or something. Yesterday I was listing Tiffany gold pendant NWOT. it retails for $3200 (and price only increases each year). Tradesy suggested to adjust price to recommended $132.
I even did the math. So after commission I'll only make 3% of retail price.

It’s a complete scam. I wouldn’t list any of your items on Tradesy. I’ve never had an issue with posh or eBay for that matter. Always get my money quick, never get returns back and the best part, I get the money I want for my items. Done and done.

 

[jmc3007]

It’s a complete scam. I wouldn’t list any of your items on Tradesy. I’ve never had an issue with posh or eBay for that matter. Always get my money quick, never get returns back and the best part, I get the money I want for my items. Done and done.

Rock on then with Posh and eBay, those work best for you I hear loud and clear. They get their own threads here as well, attracting both fans and detractors.

 

[Seuk Seuk]

Rock on then with Posh and eBay, those work best for you I hear loud and clear. They get their own threads here as well, attracting both fans and detractors.

I think all reselling websites have positive and negative aspects about them.

eBay doesn’t deal with buyer and seller disputes (unless the buyer or seller escalates it in which case, eBay will then insert themselves). This gives the seller a chance to make things right with the buyer.

I have only had one issue with eBay recently regarding authenticity. Buyer claimed that a Chanel handbag I sold to her was not authentic even though I provided a photocopy of my original receipt and mailed it to her with the bag along with the actual authenticity card. However, eBay has partnered up with real authentication so, eBay advised me to use the authentication service before I am forced to accept a return (they can force a return if the buyer claims SNAD regardless if you state that you do not accept returns). I paid $20 and had it come back stating that my bag was authentic. eBay was in my favor and closed the case immediately because of the proof. The buyer was not able to continue with the claim and I was able to keep my earnings.

I think eBay sells your luxury goods on your behalf as well if I’m not mistaken but I’ve never used the service.

I will have to say though, it’s risky to buy/sell on any platform. The only good thing Tradesy has to offer is that if a buyer returns, your item goes straight to them for inspection... however, I have yet to see what condition my item is in after the return as I haven’t gotten it back yet so we shall see.

I haven’t had any issues on posh (yet) so I will continue to use those platforms until something better comes along.

 

[luxebae4ever]

How long has it taken you to receive your funds after you initiated the withdrawal? I made a withdrawal on 8/7 and it’s already been 8 days. The website says up to 7 days. I’m worried they won’t pay me on time. Can anyone let me know? Thank you.

 

[Joyjoy7]

How long has it taken you to receive your funds after you initiated the withdrawal? I made a withdrawal on 8/7 and it’s already been 8 days. The website says up to 7 days. I’m worried they won’t pay me on time. Can anyone let me know? Thank you.

Sadly, It takes 7 business days, weekends not included.

 

[luxebae4ever]

I

Sadly, It takes 7 business days, weekends not included.

It’s been 8 business days for me already

 

[EGBDF]

How long has it taken you to receive your funds after you initiated the withdrawal? I made a withdrawal on 8/7 and it’s already been 8 days. The website says up to 7 days. I’m worried they won’t pay me on time. Can anyone let me know? Thank you.

My last withdrawal took 14 total days .

 

[MyAwesomeFinds]

How long has it taken you to receive your funds after you initiated the withdrawal? I made a withdrawal on 8/7 and it’s already been 8 days. The website says up to 7 days. I’m worried they won’t pay me on time. Can anyone let me know? Thank you.

I was already past the 7th business day on my last two with no movement and had to call CS to get it released. I think they are on their last legs. This is why after my remaining two clear I am pulling the last few items I have kept up on the site (final sale only).