Anyone Ever Buy and/or Sell on Tradesy?

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I recently sold a pair of Chanel shoes that are no longer on the Chanel website as they are from last year. The box had the price on them and I sold them for about $250 less then retail. They told me that they couldn't figure out the market value and returned them to me. I asked why that is since the price is very obviously printed on the shoe box. They told me that the price printed on the box is not valid and they must be able to confirm that online or on a competitors website. I find this bizarre.
If they can't find it, that is because it is sold out everywhere so yours should be worth more than retail!
 
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Except I am not willing to let my things fo that cheap. I do hold my breath though after each sale for 2 mths likeI did when I sold on Ebay which I stopped selling on because it was too stressful with too many risks and crummy buyers. It seems Tradesy is following that approach but the only thing that saves them is the returns still go through them which at least saves the seller from getting empty boxes or dirty laundry back or having return packages redirected on them etc.
I stress a little more over ebay sales than Tradesy's because of all the scammers. Ebay basically takes returns for any reason and sticks the seller with the shipping costs both ways, since any SNAD claim on ebay is always approved in the buyer's favor. At least on Tradesy if they return it to me, they pay the shipping. I have gotten someone's garbage back in a return on ebay, but at least they believed me and allowed me to keep the money as a courtesy. It was a small amount. I bet they wouldn't do that for a large amount. Another time a buyer only returned part of the order and ebay forced me to give a complete refund.
 
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How can you see if the buyer initiated a return?
If it's within 4 days, in your Payouts you will see clock icon (inspection hold) in green for the order if the item is not being returned by buyer. if she initiated return it will be in grey color. But who knows, return can happen at the end of 4th day or even after 4 days for some reasons (authenticity concerns or whatever buyer pulls in).
Later on, if you click on your sold items, click view original listing. If it shows in your closet, it's kinda not returned. If it shows active and available for sale (even with your original pics and description) the buyer is reselling it. If it shows in one of Tradesy's closets it was returned after all and it can be sent back to you.
At least it used to be like that, I'm not sure about now when Tradesy cleaned all of their closets.
 
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If it's within 4 days, in your Payouts you will see clock icon (inspection hold) in green for the order if the item is not being returned by buyer. if she initiated return it will be in grey color. But who knows, return can happen at the end of 4th day or even after 4 days for some reasons (authenticity concerns or whatever buyer pulls in).
Later on, if you click on your sold items, click view original listing. If it shows in your closet, it's kinda not returned. If it shows active and available for sale (even with your original pics and description) the buyer is reselling it. If it shows in one of Tradesy's closets it was returned after all and it can be sent back to you.
At least it used to be like that, I'm not sure about now when Tradesy cleaned all of their closets.
Thank you
 
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Does anybody know if there is a maximum weight on the Tradesy shipping label? I want to sell some Hunter boots and those are about 7 lbs. The poshmark label is limited at 5 lbs, I don't see anything on Tradesy
 
... WOW. I hadn't used Tradesy for over a year over some bs about me "owing" them money for two products I purchased and according to them they were charged back. They weren't.

So I was blocked from the site but I had some closet cleaning to do and didn't trust Poshmark with two LV Agendas I wanted to sell, based on horror stories I heard in the past (I did recently sell them with no problems on Posh though). I'm savvy enough to get around blocks and other bumps in the road and created a new account and sold a Rebecca Minkoff two weeks ago and I'm still waiting to be paid. Luckily it was only $20.00. I pulled the rest of my listings after deciding something fishy was going on and a quick google search earlier showed me I was beyond right with my intuition. Holy crap. I hope you all get your money back.
 
Sounds dicey. If buyers dont get $ back then sellers shouldnt be getting stuck with returns. Site credits means Tradesy still carries their original commissions as profits until and if the site credits are used. Are items unavailable for sale still coming up in searches. If so they are probably still counted in their inventory. Sounds liked cooked ooks. Sellers that have had listings prior to this change should at least have been given the right to decline to accept returns and have their items all marked as final sale then let the buyer decide if they want to still buy. Tradesy wants to continue saying they allow all returns for no reason but placing the risk on the seller. Sellers who deem not to opt out and agree to take returns should be offered a commission reduction. Fair is fair.
I agree they should just let sellers decide whether or not they want to list an item final sale and let the buyer decide if it is worth the risk to them to buy. I still make plenty of sales on Poshmark and eBay where all my stuff is final sale.
 
PLEASE DO NOT SELL YOUR LUXURY ITEMS ON TRADESY!!! And if you do, use caution!!!

I recently posted my louboutins for sale for “fair market value”. Meaning, I looked up previous sales of the same exact shoe I wanted to sell. A seller had posted the same pair (in a different size) for $750 which sold on Tradesy. Another seller posted the same pair and the same size for $962 and sold on Tradesy!!! Again, another exact pair (different size) was sold for $898 on Tradesy. So, because my shoes were practically brand new, I decided to sell for almost a lower amount that the other shoes sold for.... thinking that $740 was reasonable and fair, right? Well...

I shipped my shoes and was going to get a cash out of around $576 by the end of August with Tradesy keeping 19.8% of the final selling fee plus an additional 2.9% transfer fee to deposit the $740 listing price into my bank account (740 listing price +10.50 for shipping that the buyer pays - 19.8% sellers fee - 2.9% transfer fee = $576.27 for me to keep). Ok I said... $576 ($740 + Tradesy shipping fee for the buyer) is a great deal for both the buyer and seller. Buyer gets practically brand new shoes and pays less than what I did. Mind you, I wore them once for a couple of hours basically sitting down the whole time, has very minimal scuffs on the red sole (everything was disclosed in the description with lots of photos... their email shown below also states that my description of the shoes are accurate) so $576 is fair (we all know sellers always get the short end of the stick in terms of getting a good portion of your money back on items). I was fine with the amount I was getting until today when everything changed...

I received an email from Tradesy stating that the buyer is returning the shoes and Tradesy cannot keep the shoes per their return policy because... they “cannot validate the fair market value”

Really??? You can not validate a fair market value on a pair of the same exact shoes you sold for $750, $898 AND $962 on your OWN website? Makes so sense!!! I am completely baffled by it. They not only wasted my time, they took away the chance for others, who were interested in my shoes on other selling platforms, to purchase!!!!

Never again will I ever sell on Tradesy.
I am so pissed that I have taken down every single item I have listed on Tradesy (over $5k. worth). They will never have and make money off my sales and I will never make a purchase with them, ever.

Sellers please steer clear from incompetent Tradesy or use extreme caution when selling your luxury items.

On the plus side, I’ve had no problems with Poshmark and eBay so I will continue to list my items there.

Photos below for proof:


This was the email they sent me: FFFD3562-F46A-4534-A1D6-3051675B0CC8.jpeg

These are the shoes I sold which are now being returned back to me because they couldn’t “validate a fair market value” (bull)
8392983D-3111-4B13-A8D9-B91F2419E03B.jpeg

These were my earnings:
CED8AAD0-CC9C-434F-B0B8-69A9F23789FE.jpeg

These were the shoes that sold for $750
D7FAA721-E8CB-41AD-A545-B4FAAE11D9D1.jpeg
These are the ones that sold for $962!!
B9E16E11-5A5B-4E62-AF30-4088395E3449.jpeg

These sold for $898
DE4008AB-7E58-4EAA-B25E-DF58148566F8.jpeg

As you can see, my listing was below fair market value!

I have been trying to contact them via phone and email all day to no avail. At this point, I don’t care about the money (I just hope the buyer is trustworthy and didn’t wear my shoes and damage it before returning them).

It’s all about the principle of it all. They cannot state that they can’t validate a fair market value when they themselves had listings on their own website that sold for more money than what I had sold the exact same item for. I have contacted my attorney and he said that I could and have every right to file a lawsuit against them because of the proof I have compiled.

Sellers: just do yourselves a favor and stay away from Tradesy. They’re already under scrutiny for violating several federal, state and local laws!!!!
 
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View attachment 4493962 There’s no strong class action unfortunately. Tradesy has covered its butt but adding to its TOS that it reserves the right to return an item to a seller FOR ANY REASON. The answer is to no longer sell on Tradesy. When enough sellers leave they will have to change their policies or they will go out of business and buyers will follow the sellers to other sites.
I think that if enough people join the class action lawsuit, it would be enough to file a case and at least try. Remember, Tradesy is already under fire for violating several federal, state and local laws... a class action would the be icing on the cake for them to force them to either change their stupid policies or force them to shut down!
 
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Does anyone know what the commission is for pro sellers? This does not apply to me, but I’m interested in buying an item from a pro seller and the price on their own website is higher than on Tradesy.
 
I think that if enough people join the class action lawsuit, it would be enough to file a case and at least try. Remember, Tradesy is already under fire for violating several federal, state and local laws... a class action would the be icing on the cake for them to force them to either change their stupid policies or force them to shut down!
Class actions are brought on contingency by plaintiffs’ class action firms. The firms will not put in the work to file a case if they do not think there is a strong case, because then they will have done a bunch of work for nothing. I used to work for one such firm.
 
I think that if enough people join the class action lawsuit, it would be enough to file a case and at least try. Remember, Tradesy is already under fire for violating several federal, state and local laws... a class action would the be icing on the cake for them to force them to either change their stupid policies or force them to shut down!
They also added to their TOS that they reserve the right to return an item to a seller for any reason. So they have covered themselves. The answer is to pull all listings from Tradesy. When there’s nothing good left for buyers to buy they will be forced out of business.
 
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