Anyone Ever Buy and/or Sell on Tradesy?

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I returned an item to Tradesy recently for SNAD (there was a big dent in the side of the bag that was not described/shown), and they said it was as described and gave me site credit. I would guess they very rarely give refunds these days.

They are playing both sides. I bet it was returned to the seller. If you contacted the seller and found out this was the case, I would insist on the refund.
^^^^ This! Although for SNAD, unless you want to continue doing business there and don't mind a site credit, I'd insist on the refund anyway since that's in their TOS.
 
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^^^^ This! Although for SNAD, unless you want to continue doing business there and don't mind a site credit, I'd insist on the refund anyway since that's in their TOS.
I think they find a way around everything. Since the item was not under the condition category as “like new” they said some wear and tear fits the description, even though the huge dent was not mentioned or pictured.
 
That’s only part of the picture. If the item is authentic and as described but the buyer changes her mind or it doesn’t fit the buyer can sent the item back for a Tradesy credit. Tradesy used to keep those items to sell from their in house closets and the sellers would keep the money from the sale. The big uproar is that Tradesy is no longer keeping the items and is dumping them back on sellers even if the sellers went out of their way to accurately describe the item. If you are a large business seller and are cool with taking returns that’s all good, but for smaller sellers we have no option to opt out of the return program like on other sites.

Most buyers don't have a clue as to what goes on behind the scenes at Tradesy or for that matter their "closets"
Buyers just push the "buy" button & wait for their item to arrive & keep their fingers crossed.
Site credits just don't work for me so personally I would not buy anything without asking questions
first & having as clear a picture as I can for the item I am purchasing.
I must say that I purchased several Hermes items one being a Hermes Mykonos bearn wallet. The seller
could not have been more responsive, accurate in her description & the item shipped quickly.
That transaction encouraged me to make several other H purchases which overall I'm pleased with
& I have no reason not to shop further with Tradesy.
Their customer service reps were responsive & answered all my questions with clarity
 
Question for thread, is there any advantage to listing items with $0 shipping charge (or high $$ shipping) - now that Tradesy is doing returns for items under $100?
Most of my listings have $0 shipping because I list that way on eBay. If Tradesy gets a return, I am out the initial outbound shipping for the item. I guess there is no way around that?
 
Question for thread, is there any advantage to listing items with $0 shipping charge (or high $$ shipping) - now that Tradesy is doing returns for items under $100?
Most of my listings have $0 shipping because I list that way on eBay. If Tradesy gets a return, I am out the initial outbound shipping for the item. I guess there is no way around that?
Use the Tradesy label. The $10.50 gets baked into the price shown to buyers so they don’t feel as if they are getting charged shipping. If the item gets returned to you, you won’t be out the outbound shipping.
 
Use the Tradesy label. The $10.50 gets baked into the price shown to buyers so they don’t feel as if they are getting charged shipping. If the item gets returned to you, you won’t be out the outbound shipping.
I do that for the big stuff but for the little stuff do you still do that? Buyers pay $10.50 for that label, which is a good deal - but reflected in the overall cost of the item to them. What if something costs $4 to ship?
 
I do that for the big stuff but for the little stuff do you still do that? Buyers pay $10.50 for that label, which is a good deal - but reflected in the overall cost of the item to them. What if something costs $4 to ship?
Yes still do that. Unless you're selling a $20 item. Otherwise you will be out the shipping if it gets returned. Most people buy on tradesy when there are codes anyway so they would be getting a discount from the site to offset the cost of the item.
 
I do that for the big stuff but for the little stuff do you still do that? Buyers pay $10.50 for that label, which is a good deal - but reflected in the overall cost of the item to them. What if something costs $4 to ship?
I pay for the $4 shipping on my own. It makes the overall price more attractive to the buyer and allows me to keep more of the money. So far, I haven't had any returns of these items.
 
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That’s only part of the picture. If the item is authentic and as described but the buyer changes her mind or it doesn’t fit the buyer can sent the item back for a Tradesy credit. Tradesy used to keep those items to sell from their in house closets and the sellers would keep the money from the sale. The big uproar is that Tradesy is no longer keeping the items and is dumping them back on sellers even if the sellers went out of their way to accurately describe the item. If you are a large business seller and are cool with taking returns that’s all good, but for smaller sellers we have no option to opt out of the return program like on other sites.
Well I think we all should file complaints with the Federal Trade Commission because this smells like fraud. Think about it.
We do all the work baiting buyers to buy something and Tradesy uses our merchandise as samples to rent out to them. We don't even have use of the money or get reimbursed for packing materials because Tradesy doesn't pay us for a month. Then if a buyer decides they no longer want the item - or used it or wore it for whatever event they "borrowed" it for - we NEVER get paid. Presuming the item is returned to us (and its been 2 weeks ad I STILL haven't been sent back my back - it is STILL waiting to be received at USPS so I am going to have to bring a consumer claim against Tradesy now at the State Attorney General's office PLUS file a claim with the USPS Inspector General's office - in the same condition we mailed it in (fat chance), then we are still out our time, cost of packing materials, and haven't had the item to use or list for sale for 2 months.
Meanwhile - Tradesy got paid for the item the day the buyer bought it - and STILL HAS OUR MONEY and NEVER LOSES OUR MONEY because it only gives the Buyer a SITE CREDIT. Doesn't that smell to anyone of fraud against sellers?
Tradesy is taking in money for items it doesn't own, never owned and sellers are getting screwed out of their inventory while buyers are stuck with site credits. Meanwhile - I bet you THAT SALE is included in the sellers 1099 form so Tradesy can use it as a tax deduction at the end of the fiscal year on top of everything else.
 
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Well I think we all should file complaints with the Federal Trade Commission because this smells like fraud. Think about it.
We do all the work baiting buyers to buy something and Tradesy uses our merchandise as samples to rent out to them. We don't even have use of the money or get reimbursed for packing materials because Tradesy doesn't pay us for a month. Then if a buyer decides they no longer want the item - or used it or wore it for whatever event they "borrowed" it for - we NEVER get paid. Presuming the item is returned to us (and its been 2 weeks ad I STILL haven't been sent back my back - it is STILL waiting to be received at USPS so I am going to have to bring a consumer claim against Tradesy now at the State Attorney General's office PLUS file a claim with the USPS Inspector General's office - in the same condition we mailed it in (fat chance), then we are still out our time, cost of packing materials, and haven't had the item to use or list for sale for 2 months.
Meanwhile - Tradesy got paid for the item the day the buyer bought it - and STILL HAS OUR MONEY and NEVER LOSES OUR MONEY because it only gives the Buyer a SITE CREDIT. Doesn't that smell to anyone of fraud against sellers?
Tradesy is taking in money for items it doesn't own, never owned and sellers are getting screwed out of their inventory while buyers are stuck with site credits. Meanwhile - I bet you THAT SALE is included in the sellers 1099 form so Tradesy can use it as a tax deduction at the end of the fiscal year on top of everything else.
Exactly right. In fact
Tradesy is running a pyramid scheme - using the sellers and buyers to launder money so their company looks healthy.
They are stealing money for non existent product inventories because the products are no longer among their inventory since they've been shipped back to the sellers - but they have already gotten cash for it. They use the cash to pay investors and for operating expenses and give credit (monopoly money) to buyers. Meanwhile, they rely on the SELLERS to provide the inventory (free to Tradesy) for buyers to use their credit on so whether or not Buyers keep or return the item - Tradesy gets paid for the item.
Tradesy actually now does BETTER by encouraging returns because they get the FULL CASH PRICE for the item, instead of "just" their 25% COMMISSION..So they have CASH on their books - carry monopoly money credits on their books which only count against collectibles IF a BUYER uses them - and how many Buyers will just let the credit languish unused? A lot of them, especially if Tradesy starts losing inventory because sellers like me are fed up with spending so much time and effort to make nothing - or wind up with a loss.
I wonder if Tradesy hires "stylists" and encourages their business partners and friends of staffers to buy items for returns so they can get the cash for it? I do think this new scheme needs to be investigated by the FEDS.
 
I pay for the $4 shipping on my own. It makes the overall price more attractive to the buyer and allows me to keep more of the money. So far, I haven't had any returns of these items.
Well you are talking about small items like scarfs and key chains which aren't worth returning and you can't claim doesn't fit or smells or whatever lame excuse buyers who can't measure themselves are using to return clothes and bags etc. It would be very hard to NOT AS DESCRIBED a key chain. Plus those little items are what Tradesy needs to lure buyers into their site because I guarantee a $4000 bag is NOT attracting the bulk of the people browsing. And because of Tradesy's $7.50 under $50 policy - I know I did - and I noticed a LOT of other sellers did - remove their listings under $50 from Tradesy so there are very few legit products at that price point.left.
 
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Question for thread, is there any advantage to listing items with $0 shipping charge (or high $$ shipping) - now that Tradesy is doing returns for items under $100?
Most of my listings have $0 shipping because I list that way on eBay. If Tradesy gets a return, I am out the initial outbound shipping for the item. I guess there is no way around that?
Its under $150. And no because they will not reimburse you just like if you wrap the item in tissue and plastic - you are out your time, cost of supplies and shipping plus the time your product is taken out of circulation. But Tradesy got paid cash o ....if you continue to sell on Tradesy - why wouldn't you at least use their labels? Even if you could ship for $4. That's the buyer's problem and if 2 out 6 items are being returned - you are already losing money.
 
Well you are talking about small items like scarfs and key chains which aren't worth returning and you can't claim doesn't fit or smells or whatever lame excuse buyers who can't measure themselves are using to return clothes and bags etc. It would be very hard to NOT AS DESCRIBED a key chain. Plus those little items are what Tradesy needs to lure buyers into their site because I guarantee a $4000 bag is NOT attracting the bulk of the people browsing. And because of Tradesy's $7.50 under $50 policy - I know I did - and I noticed a LOT of other sellers did - remove their listings under $50 from Tradesy so there are very few legit products at that price point.left.
I do the opposite. I have a bunch of listings at $49.99. Paying 15% commission is better than nearly 20%. The buyers can only return those if I use Tradesy's label because then the total is over $50. I don't have any clothing listed anymore.
 
Couldn't Tradesy be sued for double dipping (i.e. return the seller's item and only issue site credit for the buyer)? I feel like that goes against their POS unless this has been changed. I haven't sold anything on Tradesy for the last 2 years and I am so glad I am done with them based on the comments made here.
 
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