Anyone Ever Buy and/or Sell on Tradesy?

[7chakra]

I Publushed here regarding a return from Tradesy due to the item misrepresentationmisrepresentation. It turned out (the buyer responded on my email) that she returnrd the item due to unfit reason not a misrepresentation or any defect!!! !
Tradesy returned my item with pulling the akready realised funds stating since the garment was misrepresented, its being return to me . .
What a dirty business model !!!
Buyer was left with a credit not refunded and these liers made up a reason to claim defects present on my item. .. Tradesy doesn't knkw about the law of karma:" what you saw, that shall you reap" playing its dirty games with sellers. Good luck Tradesy, when you get fruits of your dirty actions will be very painful ...

 

[MyAwesomeFinds]

I Publushed here regarding a return from Tradesy due to the item misrepresentationmisrepresentation. It turned out (the buyer responded on my email) that she returnrd the item due to unfit reason not a misrepresentation or any defect!!! !
Tradesy returned my item with pulling the akready realised funds stating since the garment was misrepresented, its being return to me . .
What a dirty business model !!!
Buyer was left with a credit not refunded and these liers made up a reason to claim defects present on my item. .. Tradesy doesn't knkw about the law of karma:" what you saw, that shall you reap" playing its dirty games with sellers. Good luck Tradesy, when you get fruits of your dirty actions will be very painful ...

Dirty indeed. If an item is misrepresented the buyer is supposed to get a refund not a site credit. As soon as my pending payments clear I am pulling every single item from this dumpster fire of a site.

 

[7chakra]

Tradesy suspended my account, i cant login getting a message the account was suspended.. Lovely

 

[whateve]

Tradesy suspended my account, i cant login getting a message the account was suspended.. Lovely

Any idea why?

 

[aga5]

Has anyone been notified or notice the new seller terms, specifically that any clothing item under $150 will be returned to seller? And when it happened. I have a screen shot of the previous terms and that was not on there, I sold a dress for $115, my funds were released, and than pulled back I was notified I am receiving the items back because it doe not meet the criteria under the seller policy.

 

[BeenBurned]

Has anyone been notified or notice the new seller terms, specifically that any clothing item under $150 will be returned to seller? And when it happened. I have a screen shot of the previous terms and that was not on there, I sold a dress for $115, my funds were released, and than pulled back I was notified I am receiving the items back because it doe not meet the criteria under the seller policy.

If the item was listed during the previous terms, let them know that you will contact their legal team or that they should contact their legal team.

AFAIK, they can't change terms retroactively and expect you to agree to them. They can change terms going forward but should be bound by the terms in place at the time of the listing of the item.

I have no idea about how class actions work (for plainiffs) but it might be worth looking in to if they're doing this to so many people.

 

[MyAwesomeFinds]

If the item was listed during the previous terms, let them know that you will contact their legal team or that they should contact their legal team.

AFAIK, they can't change terms retroactively and expect you to agree to them. They can change terms going forward but should be bound by the terms in place at the time of the listing of the item.

I have no idea about how class actions work (for plainiffs) but it might be worth looking in to if they're doing this to so many people.

I have worked in class action law. Tradesy seriously deserves to have class actions filed against them. Unfortunately they are hard to get certified by the court in cases like this because Tradesy will argue that individual issues predominate (I.e. what type of item was at issue, its value, whether the seller complied with terms etc) and there’s no money in any case if you can’t get it certified as a class action because the individual amounts are relatively small. Given that Tradesy is also likely in a precarious financial situation, even if a class could successfully be certified the ability to collect any judgment would be dubious. This is why I think Tradesy has gotten away with stuff like this for a while.
Possible only remedy is reporting to state attorney generals for unfair business practices.

 

[MyAwesomeFinds]

Has anyone been notified or notice the new seller terms, specifically that any clothing item under $150 will be returned to seller? And when it happened. I have a screen shot of the previous terms and that was not on there, I sold a dress for $115, my funds were released, and than pulled back I was notified I am receiving the items back because it doe not meet the criteria under the seller policy.

Someone a few pages up the thread apparently complained in these circumstances and got a payout for the item. It’s worth a shot.

 

[wyu1229]

My own recent issues with Tradesy would probably be one of the most terrible I've heard.
I had been selling on Tradesy without issues for 3 years and contributed around $60,000 in sales. Last week, I had around $10,000 in my account balance.
Last Saturday, they closed my account and reversed the payouts for an unclear reason. They have not responded to my requests for account reinstatement or when they will pay me the $10,000 in funds I am owed.
If anyone starts a class action lawsuit against them for their shady business practices, I am in.

 

[GemsBerry]

My own recent issues with Tradesy would probably be one of the most terrible I've heard.
I had been selling on Tradesy without issues for 3 years and contributed around $60,000 in sales. Last week, I had around $10,000 in my account balance.
Last Saturday, they closed my account and reversed the payouts for an unclear reason. They have not responded to my requests for account reinstatement or when they will pay me the $10,000 in funds I am owed.
If anyone starts a class action lawsuit against them for their shady business practices, I am in.

This is horrible. This thread started with a similar case in 2014, someone lost $11K or so taken from balance on suspicion that one of recent sales was a fake, so all of them were fake. what the reason they gave you?

 

[BeenBurned]

This is horrible. This thread started with a similar case in 2014, someone lost $11K or so taken from balance on suspicion that one of recent sales was a fake, so all of them were fake. what the reason they gave you?

Right or wrong, even if that's the case, it doesn't give Tradesy the right to steal a seller's money. (And it IS stealing.)

 

[GemsBerry]

Right or wrong, even if that's the case, it doesn't give Tradesy the right to steal a seller's money. (And it IS stealing.)

and on which legal ground they can decide that all previous items were fake? what if seller authenticates the item independently and gets confirmation that it's authentic? if they return/release all the funds, it's like they borrowed money from seller. Using money is not free, using someone's money costs money.
If it happened to me, I'd write to their biggest investors about it (victims can google which VCs invested in Tradesy and ask them how about such business practices for long life of their investments?)

And you are absolutely right, Tradesy can't impose new policies on existing listings. even worse, they are doing so without any notification of policy updates. they can send all returned items to sellers now for whatever reason. For me it was the scariest part of eBay, but their fees are lower for such a risk and payments to PayPal are instant.
Now I don't see any reason to pay 23% fees to Tradesy who holds your funds for a month and does nothing as intermediaries in case of return, except for themselves (keeps money from buyer, sends the item to seller).
What's left? Image cleaning and shipping labels. I'm afraid it's not sufficient.

 

[Fullcloset]

I will continue to list UNTIL I get my first return sent to me with one of these picky NAD reasons and then I will go on permanent vacation.
The part that really annoys me is their "market value". They are completely clueless. These idiots use an outdated software program. I'd love to see them go to a store like Talbots and buy a pure silk dress for the $30 they think you should be selling your $350 dress for.
PLUS the part that really makes me angry - is they are using YOUR price and not the PRICE you GET AFTER their commissions. Sorry Tradesy. YOU can NOT make a fortune off MY stuff and expect ME to make LESS on an item then YOU make.

 

[fashion_victim9]

meanwhile I sold NINE items on Tradesy during the last 2 days, including 2 expensive bags. that almost never happened, maybe it did at the very beginning when they had great promos and low fees. I sell mostly shoes and mostly over $400.
that's very unusual.
I will keep you posted about how many of them will be returned. fingers crossed.

just wanted to share that all the money was released. 2 items of 9 were returned, but I still got the money - even for returned python clutch that's the weirdest. so it's not THAT bad.

 

[Pao9]

Whoa! That's a terrible policy! I haven't so far but I bet they feel that about most of the returns they've taken on my items because they just sit there for a long time before they can sell them unless they reduce the price. But that is partly their fault, since their pictures and descriptions aren't very good. I imagine they would invoke that on many of my items because the rarer ones are priced above retail. The returns is really the only reason to sell on Tradesy.

I've thought for a long time that their business model of offering free returns was going to fail.

Yes, ever since April they have been forcing all my returns back to me. They even have a new excuse saying they think the price sold is too high. I sold brand new with original box Burberry shoes for 60% off. They are using any excuse to return shoes, instead of being up front and saying we are forced to take returns. I think it’s very unprofessional! They also loose tons of money on all the shipping.

They should do like PM and just accept returns if something is not as described!