That's great! I don't understand why the python clutch didn't come back to you. That's been their policy for a long time. I have 4 sales I haven't been paid for yet. I'm not too concerned because it hasn't been that long but I would prefer not to pile up too many more sales until I see some money. However, I'm making more sales on Tradesy lately than elsewhere.
Anyone Ever Buy and/or Sell on Tradesy?
- Thread starter iluvmybags
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If it happened to me, I'd write to their biggest investors about it (victims can google which VCs invested in Tradesy and ask them how about such business practices for long life of their investments?)
Now I don't see any reason to pay 23% fees to Tradesy who holds your funds for a month and does nothing as intermediaries in case of return, except for themselves (keeps money from buyer, sends the item to seller).
What's left? Image cleaning and shipping labels. I'm afraid it's not sufficient.[/QUOTE]
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Complaining to the VC's may be effective unless they only care about making money & if the site goes bust - they will just move on to other ventures AS LONG AS they get their money back out before then.
The press is usually effective at forcing changes though. Just go to Tradesy's press page - you can see all the places they claim to be getting positive press from. I bet those magazines and such would LOVE an article from the SELLERS who are being victimized by the very site they were responsible for growing in the first place. Just direct them HERE to drop their contact info.
If it happened to me, I'd write to their biggest investors about it (victims can google which VCs invested in Tradesy and ask them how about such business practices for long life of their investments?)
Now I don't see any reason to pay 23% fees to Tradesy who holds your funds for a month and does nothing as intermediaries in case of return, except for themselves (keeps money from buyer, sends the item to seller).
What's left? Image cleaning and shipping labels. I'm afraid it's not sufficient.[/QUOTE]
[email protected]
Complaining to the VC's may be effective unless they only care about making money & if the site goes bust - they will just move on to other ventures AS LONG AS they get their money back out before then.
The press is usually effective at forcing changes though. Just go to Tradesy's press page - you can see all the places they claim to be getting positive press from. I bet those magazines and such would LOVE an article from the SELLERS who are being victimized by the very site they were responsible for growing in the first place. Just direct them HERE to drop their contact info.
When I get the chance, I am just going to remove all my listings over $50 - probably right after Easter/Passover. If I can't make enough money selling under $50, I will remove those too and probably just close my account. I have very few things to sell over $150 but I no longer trust Tradesy with them, so those I am moving to Facebook Marketbook and may take a look at trying Poshmark since so many of you on this forum seem to like it. Plus my friends and are are going to start doing private sales - like they did on Confessions of a Shopaholic - and summer flea markets so I am hoping all my inventory will be gone by the end of the summer and I will be done with this business. I pulled my listings from Ebay because of their new policies too - but I was going to do it anyway once they started requiring socials and bank accounts. (Like I'm going to give some oversees CSRs access to THAT information). I think online sales for the small seller is a dead art. It certainly is no longer fun. I am not enjoying it anymore and I have very customers who chat. Plus, I prefer doing my shopping in brick and mortar shops anyway so once I stop selling online, I'll stop buying online too. What goes around - comes back around.
We all have different tolerance levels for BS. For me I was willing to put up with the long payouts, but once they started dishonestly changing return policies with no notice to sellers, I decided they are a company I no longer want to do business with. It also reeks of desperation and they may be closer to going under, so I don't want them holding my money with that risk. A few weeks ago we were saying they had 4k items in their proprietary closets, well today I was looking and it was up to 8800 items. No wonder they are desperate to dump returns back on sellers for any reason at all.
I am not happy about this aspect too. but whom will I punish if I quit? they will not even feel it, and I will lose a lot of sales and profits.
I don't feel that I am punishing them by quitting, but rather saving myself the stress of wondering if items will be returned to me or if they will go under before I get payouts for items I have sold.
I get your point, I really do. for me it's still worth to go on. I can't afford to lower my sales even though it's getting tougher to sell on Tradesy. I sold ONE thing during the last 7 months on VC, I already sell on posh and ebay, and I don't see any new ones to replace Tradesy's share
I am losing about a third of my sales from leaving them and it sucks, but I am not a full time reseller (its a hobby) so I can afford to leave to avoid the hassle.
Maybe if Tradesy loses enough critical mass of sellers with nice things the luxury buyers will have to move to posh or other sites and sales there will pick up.
it started as a hobby for me, but then grew into full time business, so 1/3 is painful in my case
they need to try harder to make me quit lol (knocking on wood)
Based on your stats, is it any wonder that there’s no longer a return policy (not in practice but in name only) in place at Tradesy? eBay doesn’t, nor Posh nor VC. Their HQ is on the verge of converting from dumping ground aka closets to back office processing dept. I’m always prepared for returns but that there’s someone live to process, verify and package before sending items back to me. My level of expectations is different and it helps to be realistic and adapt to changing of business environments. Next step is to have robots configured to process returns, reduce headcount and costs. AI at its best.
I sold on Tradesy when they sold us the line about “we take returns so you don’t have to”. Not interested in taking returns at all and if I were I wouldn’t need Tradesy to act as an intermediary. I sell on posh and VC where there are no returns and have a no return policy on eBay.
If other people are ok taking returns they are welcome to continue to sell on Tradesy.
Exactly! The whole reason I liked selling on Tradesy was because I wouldn't have to worry about returns. I have a no return policy on ebay but a clever buyer can make up an excuse to force a return there. Because they can return for any reason on Tradesy, I shouldn't have to worry about this when selling there. Plus Tradesy is there to determine if the buyer's claim has any merit. As long as I was treated fairly by Tradesy, I had problem. However, even a very long time ago, they were dumping returns on sellers. I had one returned to me in January 2018. Tradesy claimed my measurements were wrong but they weren't, and they matched the manufacturer's. At that time, it was happening to many sellers, but still, the majority of returns were kept and resold by Tradesy. I also sell on Mercari, which doesn't allow returns, and haven't had a problem there.
I'm not concerned much that Tradesy will send returns back to me because more than half of my items are either new or below the return threshold. I'm a little worried about the purse that was returned in January that still hasn't been resold, but I'm hoping they won't dig back that far to send back to the seller, since the money was released months ago.
My last transfer made it to Paypal after 10 days. I have one transfer in process and 3 sales that haven't been released yet.
