Anyone Ever Buy and/or Sell on Tradesy?

[Fullcloset]

whateve - I think you and I have a similar price point for our items given your comments on this blog so hoping you can give me a bit of advice. I have only sold on Tradesy. I am now looking at Mercari and eBay for my items in the $100-$150 range. I know you have said in the past that the bulk of your items are sold on eBay. Are they generally priced in the $100-$150 range? For some reason, I just expect eBay and Posh sales to be for things under $100. Also, do you just specify no returns on eBay? Thanks so much for any assistance you can give as I figure out what I want to do now that we have this new Tradesy policy.
By the way, Tradesy did respond to my email about the Paige jeans and the fact that these were sold before their new $150 policy. They had all ready put the jeans in the mail but did agree to put the money back in my account for them. I still have a sold bag that is under the $150 price and waiting to see if they try to return that as well. However, the new policy does only specify "clothing" not shoes or bags. I appreciate all the advice you wonderful ladies provide on PurseForum.

This is a bad time to start on Ebay as many sellers are pulling an unofficial "boycott" and taking the summer off because Ebay is requiring all fixed prices to be good till cancelled. You'd think that's a good thing BUT Ebay charges listing fees above your free listing cap every month & the GTC renews every 30 days - so if they keep renewing - you can get stuck with expensive fees especially if you used extra free listing offers in one month they don't give you in the next month or the month has 31 days. Plus, they are becoming their own payment processor and they are such a mess with software glitches and sharing contact info with all their "business partners" - which is in their TOS - people are pulling out by the droves. Ebay requires all sellers to basically take back everything. You can have a no return policy if you want, but if a buyer claims NAD - Ebay just sides with them because unlike Tradesy, Ebay does not get involved in any way in returns & buyers have been known to send empty boxes back to sellers or wrong items & Ebay still does not support the seller. So Tradesy is still better in terms of fairness unless they are going to start telling buyers to ship back directly to sellers - in which case - Tradesy has NO advantage.
Mercari doesn't have much traffic. My items get a lot of likes - but nobody buys. And you are limited there to 100 free listings. I don't think they take returns though. It is pretty much a no return platform but I am not very experienced on that Platform as I didn't list very long there.
I'm now looking into Facebook Marketplace and just starting my own Website using Instagram as an advertising base.

 

[Fullcloset]

for me it usually takes at least 2 weeks, but I don't use PP on Tradesy

Wait - so they hold funds 21 days before you are allowed to transfer it and then another 2 weeks before you are actually paid? So 5 weeks AFTER you sell an item - and THEN - they can STILL RETURN the item to you ?

 

[MyAwesomeFinds]

Wait - so they hold funds 21 days before you are allowed to transfer it and then another 2 weeks before you are actually paid? So 5 weeks AFTER you sell an item - and THEN - they can STILL RETURN the item to you ?

Yes on the timing and it has always been a pain point. The having the item sent back to you after that time is new, which is why everyone is freaking out.

 

[Fullcloset]

I have placed my closet on vacation hold until I get clarification from tradesy on how they are determining what can be returned to seller due to being "over market price." I will most certainly be pulling several of my items from the site. This was my email to them, will report back:

Hi, I am very concerned about your new return policy which I only learned about from reading on an online chat board. Now you are no longer accepting returns if an item is deemed to be "over market price"? How should I as a seller determine what to now pull down from the site because you may deem it over market price? Is it anything on the sliding price suggestion bar that goes into the red? or anything above the full scale of the price suggestion bar?
Your market price suggestions are also based on brand averages and don't account for the higher price certain popular styles will command.

I'd like to hear their response to you. You should have also said - and THEN do you take into consideration our shipping costs, packing materials and YOUR commission and TRANSFER FEES and TIME? Cos that should increase FMP by 30%.

 

[MyAwesomeFinds]

This is a bad time to start on Ebay as many sellers are pulling an unofficial "boycott" and taking the summer off because Ebay is requiring all fixed prices to be good till cancelled. You'd think that's a good thing BUT Ebay charges listing fees above your free listing cap every month & the GTC renews every 30 days - so if they keep renewing - you can get stuck with expensive fees especially if you used extra free listing offers in one month they don't give you in the next month or the month has 31 days. Plus, they are becoming their own payment processor and they are such a mess with software glitches and sharing contact info with all their "business partners" - which is in their TOS - people are pulling out by the droves. Ebay requires all sellers to basically take back everything. You can have a no return policy if you want, but if a buyer claims NAD - Ebay just sides with them because unlike Tradesy, Ebay does not get involved in any way in returns & buyers have been known to send empty boxes back to sellers or wrong items & Ebay still does not support the seller. So Tradesy is still better in terms of fairness unless they are going to start telling buyers to ship back directly to sellers - in which case - Tradesy has NO advantage.
Mercari doesn't have much traffic. My items get a lot of likes - but nobody buys. And you are limited there to 100 free listings. I don't think they take returns though. It is pretty much a no return platform but I am not very experienced on that Platform as I didn't list very long there.
I'm now looking into Facebook Marketplace and just starting my own Website using Instagram as an advertising base.

Why don’t people just manually end listings they don’t want to auto renew on GTC? At least on eBay when you sell something you know you are getting paid! They have their annoyances too but you can’t beat getting the money straight to your account.

 

[Fullcloset]

I'm fearing that Tradesy will start collecting sales taxes and also wondering when the postal increase will come. On another topic, I am starting to see complaints like this about Tradesy on a couple of review sites :"They changed the policy to force sellers to take returns based on the selling price is too high, so they can avoid taking the returns themselves". Has anyone had this issue? This seems like a bad trend if they are doing this.

I actually would RATHER them to do it so I am not responsible to do it as a seller - then pay it over to the state. Ugh. Much better when the platform does it.

 

[Fullcloset]

Why don’t people just manually end listings they don’t want to auto renew on GTC? At least on eBay when you sell something you know you are getting paid! They have their annoyances too but you can’t beat getting the money straight to your account.

People have lives I guess ! If you are not a full time seller - you don't have time to keep ending and relisting. You need a calendar to make sure you catch them before they end. Full time sellers might even have software that will do that for them. I personally don't want the worry.

 

[BeenBurned]

Why don’t people just manually end listings they don’t want to auto renew on GTC? At least on eBay when you sell something you know you are getting paid! They have their annoyances too but you can’t beat getting the money straight to your account.

People have lives I guess ! If you are not a full time seller - you don't have time to keep ending and relisting. You need a calendar to make sure you catch them before they end. Full time sellers might even have software that will do that for them. I personally don't want the worry.

I haven't done it yet but I don't think it's that big a deal if you go into the seller hub and bulk end/relist and/or do what you want.

I do use the seller hub to relist multiple items and it's a piece of cake.

 

[whateve]

Are you planning on removing any item you have below $150? Or do you not mind if they send it back to you ?

No, I'm not planning on removing items under $150. That would be most of my closet. It is my understanding the $150 limit only refers to clothing. Most of my items are bags and SLGs. I do mind if they send it back to me.

whateve - I think you and I have a similar price point for our items given your comments on this blog so hoping you can give me a bit of advice. I have only sold on Tradesy. I am now looking at Mercari and eBay for my items in the $100-$150 range. I know you have said in the past that the bulk of your items are sold on eBay. Are they generally priced in the $100-$150 range? For some reason, I just expect eBay and Posh sales to be for things under $100. Also, do you just specify no returns on eBay? Thanks so much for any assistance you can give as I figure out what I want to do now that we have this new Tradesy policy.
By the way, Tradesy did respond to my email about the Paige jeans and the fact that these were sold before their new $150 policy. They had all ready put the jeans in the mail but did agree to put the money back in my account for them. I still have a sold bag that is under the $150 price and waiting to see if they try to return that as well. However, the new policy does only specify "clothing" not shoes or bags. I appreciate all the advice you wonderful ladies provide on PurseForum.

I'm not happy with ebay and I'm very worried about the changes that have been happening, both with the good until canceled listings, which may cause me to get automatic renewals on listings that I don't want to pay for, and with them taking payments in house. I put everything on ebay. As with every site for me, cheaper items always sell faster. It doesn't matter if the more expensive items are more desirable. Ebay shoppers, in particular, are bargain hunters. Most of my items are under $100, not counting shipping. Maybe 20% are over $100. I specify no returns on ebay but that doesn't mean much. Ebay's new return policy is that buyers can open return requests even if a seller doesn't take returns. The seller can deny the request but if the buyer claims not as described and escalates the claim, it is automatically decided in the buyer's favor. That means the seller has to pay to have the item shipped back to her, and has to give a complete refund, including the original shipping. So no matter what, the seller loses. On my last return, the buyer was a scammer and sent back a different item that was really just a piece of garbage. In my case, ebay allowed me to keep the money and also gave the buyer the refund. Even though I didn't lose anything, it pisses me off that the buyer got away with her scam. I also think that the only reason I was able to keep the money was because it was a cheap item. I hope ebay gets sued for this policy and has to change it to be fairer to sellers, but I may no longer be with ebay by then.

I sell on Mercari too. I actually really love their site. The only thing that isn't ideal is that I don't make many sales. You have to price your items higher than you want in order to get what you really want, because nearly everyone tries to bargain. The site is set up for people to make offers, and a lot of offers are very low. It has the lowest fees of nearly every site, at only 10%. There are no paypal fees because Mercari handles the money themselves. They have a shipping label, like Tradesy, but it is based on weight so it could cost more. You don't have to use it if you don't want to. The buyer has 3 days to complain, and returns aren't accepted unless things aren't described correctly. Once the buyer rates the seller, the seller rates the buyer and the money is released to the seller. In most cases, the buyer rates you the day they receive the item, so you get your money quickly. If they don't rate you within the 3 days, Mercari rates you and releases your money. Once the money is released, it takes 2 days to hit your bank. I've never had a complaint or problem on the site. I've only made about 20 sales. It's rare that you have a buyer just buy without contacting you, so it is more time consuming than tradesy or ebay. I usually have to answer a few questions or deal with offers for nearly every sale I make.

 

[laurie00]

No, I'm not planning on removing items under $150. That would be most of my closet. It is my understanding the $150 limit only refers to clothing. Most of my items are bags and SLGs. I do mind if they send it back to me.

I'm not happy with ebay and I'm very worried about the changes that have been happening, both with the good until canceled listings, which may cause me to get automatic renewals on listings that I don't want to pay for, and with them taking payments in house. I put everything on ebay. As with every site for me, cheaper items always sell faster. It doesn't matter if the more expensive items are more desirable. Ebay shoppers, in particular, are bargain hunters. Most of my items are under $100, not counting shipping. Maybe 20% are over $100. I specify no returns on ebay but that doesn't mean much. Ebay's new return policy is that buyers can open return requests even if a seller doesn't take returns. The seller can deny the request but if the buyer claims not as described and escalates the claim, it is automatically decided in the buyer's favor. That means the seller has to pay to have the item shipped back to her, and has to give a complete refund, including the original shipping. So no matter what, the seller loses. On my last return, the buyer was a scammer and sent back a different item that was really just a piece of garbage. In my case, ebay allowed me to keep the money and also gave the buyer the refund. Even though I didn't lose anything, it pisses me off that the buyer got away with her scam. I also think that the only reason I was able to keep the money was because it was a cheap item. I hope ebay gets sued for this policy and has to change it to be fairer to sellers, but I may no longer be with ebay by then.

I sell on Mercari too. I actually really love their site. The only thing that isn't ideal is that I don't make many sales. You have to price your items higher than you want in order to get what you really want, because nearly everyone tries to bargain. The site is set up for people to make offers, and a lot of offers are very low. It has the lowest fees of nearly every site, at only 10%. There are no paypal fees because Mercari handles the money themselves. They have a shipping label, like Tradesy, but it is based on weight so it could cost more. You don't have to use it if you don't want to. The buyer has 3 days to complain, and returns aren't accepted unless things aren't described correctly. Once the buyer rates the seller, the seller rates the buyer and the money is released to the seller. In most cases, the buyer rates you the day they receive the item, so you get your money quickly. If they don't rate you within the 3 days, Mercari rates you and releases your money. Once the money is released, it takes 2 days to hit your bank. I've never had a complaint or problem on the site. I've only made about 20 sales. It's rare that you have a buyer just buy without contacting you, so it is more time consuming than tradesy or ebay. I usually have to answer a few questions or deal with offers for nearly every sale I make.

Thanks so much for your perspective, whateve. Seems to confirm my view of eBay and really don't like these new changes so I don't know if it's worth my it to spend time listing there. I've said this before, I really wish there was a site that seemed to target the middle market (resale values of $100-$250) and I thought Tradesy was it but it seems like they are really trying to just appeal to the high end market. I guess I will just appreciate the fun ride I had with Tradesy and now have to curb my buying to resell addiction.

 

[laurie00]

This is a bad time to start on Ebay as many sellers are pulling an unofficial "boycott" and taking the summer off because Ebay is requiring all fixed prices to be good till cancelled. You'd think that's a good thing BUT Ebay charges listing fees above your free listing cap every month & the GTC renews every 30 days - so if they keep renewing - you can get stuck with expensive fees especially if you used extra free listing offers in one month they don't give you in the next month or the month has 31 days. Plus, they are becoming their own payment processor and they are such a mess with software glitches and sharing contact info with all their "business partners" - which is in their TOS - people are pulling out by the droves. Ebay requires all sellers to basically take back everything. You can have a no return policy if you want, but if a buyer claims NAD - Ebay just sides with them because unlike Tradesy, Ebay does not get involved in any way in returns & buyers have been known to send empty boxes back to sellers or wrong items & Ebay still does not support the seller. So Tradesy is still better in terms of fairness unless they are going to start telling buyers to ship back directly to sellers - in which case - Tradesy has NO advantage.
Mercari doesn't have much traffic. My items get a lot of likes - but nobody buys. And you are limited there to 100 free listings. I don't think they take returns though. It is pretty much a no return platform but I am not very experienced on that Platform as I didn't list very long there.
I'm now looking into Facebook Marketplace and just starting my own Website using Instagram as an advertising base.

Thanks so much for your perspective and eBay and Mercari. I truly appreciate others experience in the mid market sales arena.

 

[Fullcloset]

I haven't done it yet but I don't think it's that big a deal if you go into the seller hub and bulk end/relist and/or do what you want.

I do use the seller hub to relist multiple items and it's a piece of cake.

Ok thanks. Last time I tried using the bulk listing - it was too quirky - it kept checking boxes off that I did NOT check in my original listing - like photo gallery ($1 charge) or best offer and I didn't like have to proof read and then revise everything. It took me even longer that way. I think even free shipping was somehow checked. I thought seller hub was also just for business accounts which I don't have.

 

[Fullcloset]

No, I'm not planning on removing items under $150. That would be most of my closet. It is my understanding the $150 limit only refers to clothing. Most of my items are bags and SLGs. I do mind if they send it back to me.

I There are no paypal fees because Mercari handles the money themselves. They have a shipping label, like Tradesy, but it is based on weight so it could cost more. You don't have to use it if you don't want to. .

I just requoted part of your reply. I am wondering - if Mercari handles the money themselves, are they requiring your social? Tradesy and Paypal have been sending 1099s to everyone whose social they have - whether or not you hit the 200/$20K annual ceiling so I'm wondering about that. Also - I did sell ONE small thing under $10 on Mercari & shipped it myself but had no way to change or edit their automatically produced shipping label to my own so tracking never got updated since it was showing their label (which I didn't use) instead of my own. I wrote customer service and they said ok just let them know when its delivered, which I did, but from the buyer's end - it never showed delivered. They didn't seem able to correct the tracking number online on their end either. There didn't seem to be a way to use my own shipping. Maybe because I used the desktop? I hate using a little phone screen and all my photos are on the computer anyhow. Meanwhile, the buyer got charged for their shipping - and I had to pay for my shipping which I thought would be added into the cost of the item and paid out to me. Wrong. Because the buyer paid Mercari directly for their label - I only got the cost of the item. Customer Serice did try and make it right by sending me a coupon to use with my next purchase but it wound up expiring.

 

[BeenBurned]

. I thought seller hub was also just for business accounts which I don't have.

I don't have a business account nor a store.

But when I go to my "unsold" page, I have this at the top of the page and if I "go there now," I can do things in bulk. (I switch back and forth because i don't like that page for other than doing bulk editing and relisting.)

Are you a professional seller? Check out Seller Hub for advanced tools, including the ability to relist multiple items at the same time. Go there now

 

[whateve]

I just requoted part of your reply. I am wondering - if Mercari handles the money themselves, are they requiring your social? Tradesy and Paypal have been sending 1099s to everyone whose social they have - whether or not you hit the 200/$20K annual ceiling so I'm wondering about that. Also - I did sell ONE small thing under $10 on Mercari & shipped it myself but had no way to change or edit their automatically produced shipping label to my own so tracking never got updated since it was showing their label (which I didn't use) instead of my own. I wrote customer service and they said ok just let them know when its delivered, which I did, but from the buyer's end - it never showed delivered. They didn't seem able to correct the tracking number online on their end either. There didn't seem to be a way to use my own shipping. Maybe because I used the desktop? I hate using a little phone screen and all my photos are on the computer anyhow. Meanwhile, the buyer got charged for their shipping - and I had to pay for my shipping which I thought would be added into the cost of the item and paid out to me. Wrong. Because the buyer paid Mercari directly for their label - I only got the cost of the item. Customer Serice did try and make it right by sending me a coupon to use with my next purchase but it wound up expiring.

I never gave Mercari my social. I did give them my bank account number so they could transfer the money. They don't have a paypal transfer option.

I use a desktop and that isn't what caused the problem. The problem arises when you don't offer the buyer free shipping. Then you only have the option to pick one of their labels. It isn't clear how you can ship on your own if you do that. When you select to offer the buyer free shipping, you can select a label of theirs or choose to ship on your own. If you choose to ship on your own, there is a place to input your tracking number. You aren't the first person who had this problem. It sounds like it is a bug, or possibly just a way to encourage people to offer free shipping.

The only problem with offering free shipping is that Mercari takes their 10% out of the total the buyer pays. The workaround is to offer free shipping any time you plan to use your own label. I normally only ship on my own for small first class postage items.

When I first started listing on Mercari, I had to upload photos from my computer to my tablet so I could list. It was a big pain. Eventually they updated their site so you could list from a desktop.