Save screenshots of your listing at the lower price and theirs at the higher price so you can document and dispute it if they return for a "too high" price.
Anyone Ever Buy and/or Sell on Tradesy?
- Thread starter iluvmybags
- Start date
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That's a good idea. I don't know if I need a screenshot of my listing as the selling price shows on my selling page. I don't think there is much you can do to dispute if they return to you. The bag is already on its way back to you before you find out about it.
I didn't know this. Thanks for the tip. That will be useful going forward given this new climate with them.
I’m pretty sure the clock shows up for every item before they release the funds to you regardless of whether it is being returned or not. It just says inspection hold, whether it is by Tradesy inspecting the return or the buyer “inspecting” it. Otherwise I’ve had like every single one of my items returned.
Only signs I see returns are if an item that previously said sold out under my sold listing now says for sale and when you click on it it’s in a Tradesy closet. A lot of time they inflate the price over what you sold it for to account for the return shipping they don’t charge the buyer and also to leave room in the price for their big “markdown” sales.
How can a company so cash poor it has to send stuff back to sellers afford to hire? Also maybe they should get rid of their daily free lunches for employees if they wanna stay afloat.
I’m pretty sure the clock shows up for every item before they release the funds to you regardless of whether it is being returned or not. It just says inspection hold, whether it is by Tradesy inspecting the return or the buyer “inspecting” it. Otherwise I’ve had like every single one of my items returned.
Only signs I see returns are if an item that previously said sold out under my sold listing now says for sale and when you click on it it’s in a Tradesy closet. A lot of time they inflate the price over what you sold it for to account for the return shipping they don’t charge the buyer and also to leave room in the price for their big “markdown” sales.
How can a company so cash poor it has to send stuff back to sellers afford to hire? Also maybe they should get rid of their daily free lunches for employees if they wanna stay afloat.
Yes, you can see the clock picture for every single item. But it can be a grey or a light green color. If it's a grey color, the item is being returned, if it's a light green one then it's not being returned.
I am no beyond pissed. Just got this from Tradesy:
Your recently sold Paige Blue Denim Light Wash Roxbury Skinny Jeans Size 28 (4, S) is on its way back to you. It was returned by the buyer and then evaluated by Team Tradesy, for compliance with our Terms of Service and Return Policy. We have determined that this item cannot be accepted into our Returns inventory for the following reason(s):
- Clothing items with a selling price under $150 do not meet the Return Requirements under which Tradesy will take possession of your returned item.
- You may relist this item for sale on Tradesy, but it will not qualify for acceptance under our Return Policy, and may be returned to you again if your next buyer returns it. Tradesy will continue to cover the costs of processing and shipping for all returned items.
Whoa! When did they change it to $150? Does that only apply to the clothing category?
ETA: I just checked the policy. It looks like the buyer can return anything over $50 but for any clothing item between $50 and $150, if the buyer returns it, it is returned to the seller. What a way to screw the seller!
Wow! I'm shocked! Tradesy is going to piss so many sellers, and eventually they will leave the website.
When did you sell the jeans?
I have two items that are marked for return, nd Tradesy released the funds already, but they haven't relisted items in their closet, I'm assuming they are returning them to me.
So just wonder when that might happen
Someone posted the policy on here on Tuesday and there was nothing about $150. Here is the new policy that they never alerted anyone to.
Your item may be returned to you if:
- You failed to ship within 10 days of sale confirmation
- The item was sold from outside the U.S.
- Fraudulent activity is suspected
- The item contains materials that are restricted or illegal to sell under applicable law, statute, ordinance, or regulation (e.g. python leather or other endangered or protected species of wildlife.)
- The item is a Clothing item priced at or below $150
- The item was sold above Fair Market Price
- Fair Market Price cannot be determined. Tradesy most often cannot determine Fair Market Price for the following item types:
- Custom or unbranded jewelry
- Home made clothing items
- Damaged items
Sold the jeans on 3/17 and they released the money -- waiting for it to transfer to my bank account and now they pulled it back. Also have a bag that sold for under $150 on 3/21 that they released the money for and am anticipating that they are going to pull the same thing. How can they do this when this wasn't the policy on the sale date and when they have never notified us of the policy. I only sell on Tradesy and I hate the thought of starting all over with another platform but this is ridiculous.
That's exactly what they did with these jeans -- they were returned (buyer sent me a note saying they just didn't fit) and funds were released to me 3/26. They showed up as "no longer available" but in their closet when you clicked on the item. Today they took the money back with the email I posted. I have a bag that sold on 3/24 that is showing the same thing so wondering if they are going to do it with that as well. Just sent them an email saying it is illegal to change the terms AFTER the sale and sent them the list of items that could be returned to the seller that was posted here on Tuesday and nothing was noted about $150 or less so that happened sometime between Tuesday and Today. They can't legally take money back from a sale on 3/18 with a new policy made today. Scumbags!!!!!
WTF. That’s another policy change without notice to sellers. I'm keeping my closet on vacation hold until I get paid out my balance and then I am deleting my account.
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Seriously? I looked at the policy in the beginning of the week and that was not there. Nice to pull this on sellers without notice. We did not list our items for sale under these terms.
meanwhile I sold NINE items on Tradesy during the last 2 days, including 2 expensive bags. that almost never happened, maybe it did at the very beginning when they had great promos and low fees. I sell mostly shoes and mostly over $400.
that's very unusual.
I will keep you posted about how many of them will be returned. fingers crossed.
that's very unusual.
I will keep you posted about how many of them will be returned. fingers crossed.