I wasn’t sure before but the blurb could be temporary only until they received the item back and then your normal tracking info is restored but it’s defo there. Best to check within the 4 day period when buyers can return.
I recently tried Mercari for the first time about September - October and was really annoyed because I only listed about 10, maybe 15 items just to get the feel for the website and to see how it worked out. I figured the best time to list anywhere is over Christmas shopping months of Oct - Jan. They claim you can list for free and the listings stay up until you take them down or they sell. LIE! I didn't sell anything in the first 30 days but I did get views and a few items had a bunch of likes. They took down all my listings and sent me an email that the listings were all removed because they didn't sell, but I could go back on and relist them or recommission them or whatever wording they used. I said the hell with that. #1 I didn't have time to play wack a mole with Mercari - listing items they take down then having to relist them but more important #2 it left me with a really bad flavor since they claim one thing - and apparently - do whatever they want, whenever they want. I decided that is too scary of a website to deal with and then I researched a little further and found it was a Japanese owned and based website so I said forget it. They could steal your money, take out whatever they wanted, and you couldn't even file a complaint in the US about them to try and recapture what they took. No thanks.
I had a Christmas present that I mailed to family on Dec 7th from USPS Sit - literally just sit - for 2 whole weeks somewhere - finally moved out Christmas eve and wasn't delivered until 4 days after Christmas. I was livid. I filed a complaint but the USPS could care less. They basically said it hadn't been scanned so they didn't know where the hold up was but these things happen. That's there answer. Oh well. These things happen? I think its time they fire the management and put the USPS under better oversight.
I've never had anything taken down and I've had things up for a year. All I can think is that you must have had messages you didn't respond to. I've gotten my money promptly from every sale. If they are doing business in the US, you could definitely file a complaint if they absconded with your money. A lot of companies that operate in the US are foreign owned.
That happened to me too and Tradesy wound up canceling 2 sales I had just because they didn't send me the email and I didn't even know I had a sale. I also didn't get a couple emails from people asking me questions about items or for lower prices. I got back to them as soon as I saw they'd messaged me, but it was by that time a few days later and they either weren't interested anymore (a lot of sales I think are impulse) or one lady said she bought something else instead since I never got back to her. I couldn't blame them but I did blame Tradesy. I sent them a complaint too and the guy was like oh I'll change your settings. Change my settings? I wrote back that he didn't have to try and placate me - I know full well there are no such settings. I told him it is clearly a systems glitch they ought to work on fixing because both Tradesy and the sellers are losing a lot of sales because of it. I just don't have time to log into sites every day to check what is happening. I rely on my email which I do check daily or at least every other day and expect my notifications to come through.
Nope. There were o messages. Just likes from people so clearly the items were getting hits - they just hadn't sold right away.
I remember this happening a long time ago, maybe a year? I don't check everything I have listed to see if it stays listed, just the total number. I haven't noticed any listings missing for a long time.
I think this happened to me a long time ago. Not as much time had gone by. I think the money was released, and about a week later, it was taken back. The original transfer still hit my bank account. I had an outstanding sale and the money was taken out of that. They returned the bag to me, claiming not as described. When I got it back, it was in the same condition as I sent it, and there was nothing wrong with it. I don't know how someone was able to return outside of the 4 day window but I'm certain that Tradesy returned it to me because they didn't want to resell it themselves. I used the exact same description and pictures to list the bag on ebay and resold it.
And to add to what @jmc3007 said about using your own photos, I post another comment.
