Anyone Ever Buy and/or Sell on Tradesy?

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

#9,826
whateve said:
Whoa, it sounds like they think you stole the pictures. Maybe they are just protecting themselves in case the buyer returns something else. Then they will know who is lying.
Click to expand...
I'm not sure I sent them all the pictures they requested, and this morning I got another email from Brandon that all was good and my sale was confirmed to ship...I kinda think they thought I stole someones pictures that's why a picture of the item with a paper with Tradesy on it. Who knows they didn't explain even tho I asked.
 
#9,827
yellowbernie said:
I'm not sure I sent them all the pictures they requested, and this morning I got another email from Brandon that all was good and my sale was confirmed to ship...I kinda think they thought I stole someones pictures that's why a picture of the item with a paper with Tradesy on it. Who knows they didn't explain even tho I asked.
Click to expand...
They can't afford to do this with very many sales. I think in the long run, it protects you.
 
  • Like
Reactions: MyAwesomeFinds and yellowbernie
#9,828
whateve said:
I got my return back from Tradesy. It is my bag. They put it in an envelope even though I had shipped it carefully packed in a box. There is no odor and my measurements were correct. So basically they lied in order to force a return!
Click to expand...
Well, I'm glad you got your item back with no damage. But will Tradesy let you relist it? How would you even know what to put for measurements? It seems like one of those returns where the buyer doesn't want site credit, so goes with reasons (measurements/odor) that seem like they might 'stick'.
 
#9,830
EGBDF said:
Well, I'm glad you got your item back with no damage. But will Tradesy let you relist it? How would you even know what to put for measurements? It seems like one of those returns where the buyer doesn't want site credit, so goes with reasons (measurements/odor) that seem like they might 'stick'.
Click to expand...
I've relisted it on ebay. I'm probably not going to put it back up on Tradesy. If I do, I'm thinking of taking a picture with a tape measure to prove the measurements. Even if the buyer didn't want site credit, Tradesy should have seen that it was as described and not given her a refund.
 
  • Like
Reactions: mungoo33 and EGBDF
#9,831
yellowbernie said:
I'm not sure I sent them all the pictures they requested, and this morning I got another email from Brandon that all was good and my sale was confirmed to ship...I kinda think they thought I stole someones pictures that's why a picture of the item with a paper with Tradesy on it. Who knows they didn't explain even tho I asked.
Click to expand...
It could be that someone flagged your listing. especially for LV items, there's a competition. Once my item was removed and sale cancelled. I contacted Tradesy like what's the heck, all pictures and codes are there. they were sorry and restored the listing but I lost the sale. Coincidentally, the same bag was listed by a pro-seller, it was in worse condition for a higher price. That bag was sold, most likely my buyer bouht from them. I feel that seller just flagged my bag to sell theirs.
 
#9,832
GemsBerry said:
It could be that someone flagged your listing. especially for LV items, there's a competition. Once my item was removed and sale cancelled. I contacted Tradesy like what's the heck, all pictures and codes are there. they were sorry and restored the listing but I lost the sale. Coincidentally, the same bag was listed by a pro-seller, it was in worse condition for a higher price. That bag was sold, most likely my buyer bouht from them. I feel that seller just flagged my bag to sell theirs.
Click to expand...
I guess I'll never know, but that makes sense, I asked Tradesy but they wouldn't answer me. The wallet has been shipped.
 
  • Like
Reactions: GemsBerry
#9,833
whateve said:
I'm getting a return! Tradesy claims the measurements are off and there is an undisclosed odor. I don't see how the measurements can be off. They match the official measurements. I'm worried I'm not getting back the same bag.
Click to expand...

I also got a return saying that the David Yurman bracelet that I sold is fake (even though I sold $5000 bags, expensive shoes etc etc on Tradesy before).

I told them that if they are trying to not keep the return they should just change their policy instead of lying that my bracelet is fake.

Anyway, I got the return, opened the package and there was just the bracelet without DY box. So I e-mailed them asking where is my box. They said “your box was damaged, buyer didn’t ship it back, we thought you don’t want it. But if you really want it, we will ship it to you”.

So then I receive the box and it’s not my box and it’s not damaged, I am not even sure if it’s authentic box, since mine looks different. And has made in China sticker, mine didn’t have it.

I e-mailed them saying, where did you get this box from? It’s not mine. They said we compared the pictures and they are identical. Then I described every single detail that is different and got this response
“I apologize for my oversight of the opening in the cushion. As the listing was published in August of 2015 and sold in 2018, there is a possibility the packaging of the bracelet has changed after 3 years. We encourage our sellers to update their older listings to ensure they are current with the wear and any extras included. Your buyer has been very accommodating and as stated previously, we do not feel that there was been an item and/or packaging swapping.”

So basically within 3 years my box got a wireless update and changed its appearance while sitting in my closet (how convenient) and the funny thing is that I did update that listing with new photos since I got better camera on the phone lol so the photos are from last year. And I am not sure that the bracelet I got back is mine. I deleted all my expensive listings and left some Zara stuff listed.
It was such a great company in the beginning. But went downhill quite quickly.
 
Last edited:
  • Like
Reactions: Bellanola and whateve
#9,834
mfa87 said:
I also got a return saying that the David Yurman bracelet that I sold is fake (even though I sold $5000 bags, expensive shoes etc etc on Tradesy before).

I told them that if they are trying to not keep the return they should just change their policy instead of lying that my bracelet is fake.

Anyway, I got the return, opened the package and there was just the bracelet without DY box. So I e-mailed them asking where is my box. They said “your box was damaged, buyer didn’t ship it back, we thought you don’t want it. But if you really want it, we will ship it to you”.

So then I receive the box and it’s not my box and it’s not damaged, I am not even sure if it’s authentic box, since mine looks different. And has made in China sticker, mine didn’t have it.

I e-mailed them saying, where did you get this box from? It’s not mine. They said we compared the pictures and they are identical. Then I described every single detail that is different and got this response
“I apologize for my oversight of the opening in the cushion. As the listing was published in August of 2015 and sold in 2018, there is a possibility the packaging of the bracelet has changed after 3 years. We encourage our sellers to update their older listings to ensure they are current with the wear and any extras included. Your buyer has been very accommodating and as stated previously, we do not feel that there was been an item and/or packaging swapping.”

So basically within 3 years my box got a wireless update and changed its appearance while sitting in my closet (how convenient) and the funny thing is that I did update that listing with new photos since I got better camera on the phone lol so the photos are from last year. And I am not sure that the bracelet I got back is mine. I deleted all my expensive listings and left some Zara stuff listed.
It was such a great company in the beginning. But went downhill quite quickly.
Click to expand...
That is seriously messed up.
 
  • Like
Reactions: mungoo33
#9,835
Is anyone else having problems with adding new listings this weekend. I keep getting " This photo's dimensions are too small. 800 x 800 minimum" whenever I try to add photos that I know are above the 800x800 minimum.
 
#9,836
laurie00 said:
Is anyone else having problems with adding new listings this weekend. I keep getting " This photo's dimensions are too small. 800 x 800 minimum" whenever I try to add photos that I know are above the 800x800 minimum.
Click to expand...
No, are you using the app or desktop? I just added a new listing. They changed their site so that could be why you are having trouble. It said 'create your first listing" which scared me since it wasn't my first.

On another note, I have several listings I added a few weeks ago that haven't been cleaned.
 
#9,837
whateve said:
No, are you using the app or desktop? I just added a new listing. They changed their site so that could be why you are having trouble. It said 'create your first listing" which scared me since it wasn't my first.

On another note, I have several listings I added a few weeks ago that haven't been cleaned.
Click to expand...
I am using desktop. Did you the app? And, I too, have several items over the past few weeks that have never been cleaned.
 
#9,840
laurie00 said:
Thanks, whateve. I don't know why it isn't working. It won't even let me use photos that are in current listings so I know they should work???? The good news is that I've had 2 sales this weekend.
Click to expand...
congratulations on your sales! I hope you figure it out or that it is just a temporary glitch. Did you try clearing out cookies, or logging out and then logging back in? Or using a different browser? I'm using Firefox.
 
You must log in or register to reply here.
Top