Don't worry just yet, I think measurements is their new thing. And I long suspected Tradesy has some kind of algorythm, like every 7th or 9th return is going back to seller, non-negotiable.
Anyone Ever Buy and/or Sell on Tradesy?
- Thread starter iluvmybags
- Start date
TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others
I was thinking it's a key point, it's after inspection window and release window. most likely the buyer claimed something (authenticity) to justify buyer's remorse and get her cash back, maybe through chargeback.
My understanding is that you are only allowed to list fashion and wedding items. Starbucks mugs don't fall into either category.
I got my return back from Tradesy. It is my bag. They put it in an envelope even though I had shipped it carefully packed in a box. There is no odor and my measurements were correct. So basically they lied in order to force a return!
Sadly this is not surprising by Tradesy, but thankfully you got your bag back the way you sent it out.
One buyer keeps buying bags from me, then she returns them and once item appeared with more damage in Tradesy's closet (I was paid then, phew). Now she bought a bag and rescheduled delivery for week. I asked Tradesy to mark it as delivered on the day of delivery attempt.
I wonder if I should cancel orders from her in the future, it's nerve-wracking each time and I don't like extended payout time due to returns and rescheduling. Also returns are not good for seller's stats. but what's worse for stats - cancelled orders or returns?
I wonder if I should cancel orders from her in the future, it's nerve-wracking each time and I don't like extended payout time due to returns and rescheduling. Also returns are not good for seller's stats. but what's worse for stats - cancelled orders or returns?
I would consider it happy ending as long as the item is the same, no missing parts and there's no damage. something triggered Tradesy to push return on you, unfortunately it happens now and then, we never know which order will be sent back nowadays.
I used to have a buyer like that. All she bought from me were scarves and always returned them. I called Tradesy about it and they said it was fine, that she bought tons of stuff and kept some of it. This was a long time ago when Tradesy wasn't sending returns back to sellers.
Exactly, Tradesy was more fair to sellers back then. now if she's just contributing to my return number I'd rather cancel the order. at least I'll avoid the risk of getting a damaged item back and I won't be out of both bag and money for 2-3 of weeks, it may sell on other platform.
Ok here's a new one at least for me..I sold a LV Victorine wallet had all the pictures, picture of receipt and box dust bag tags everything. I messaged the buyer and asked if she paid yet, because I couldn't ship until paid, she replied that she did, still not showing, then i get an email from Tradesy with this message
Required Information
Please reply to this email with the following information:
Required Information
Please reply to this email with the following information:
- Pictures of the front, back, bottom and inside of the item
- Close up and straight on pictures of the date (or production) code/serial number, the designer logo/stamping, the hardware (interior plates, rivets, zippers, etc)
- Picture of the item next to a piece of paper with the word "Tradesy" written on it
- Picture of any proof of purchase information you have for the item
- Additional picture of any damage to the item (if applicable)
Whoa, it sounds like they think you stole the pictures. Maybe they are just protecting themselves in case the buyer returns something else. Then they will know who is lying.