Anyone Ever Buy and/or Sell on Tradesy?

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#9,800
I'm getting a return! Tradesy claims the measurements are off and there is an undisclosed odor. I don't see how the measurements can be off. They match the official measurements. I'm worried I'm not getting back the same bag.
 
#9,801
whateve said:
I'm getting a return! Tradesy claims the measurements are off and there is an undisclosed odor. I don't see how the measurements can be off. They match the official measurements. I'm worried I'm not getting back the same bag.
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Good luck! The exact thing happened to me when I used to sell on Tradesy and my bag came back fine. I think people learn from eBay which claims always get approved (esp odors). Hope it works out for you also!
 
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#9,802
I called Tradesy on the phone, even though they no longer have the phone number showing on the site. I was put on hold, and a message said that you could push one to have them call you back. I pushed one several times and it never worked - it didn't ask for my number or acknowledge that they would call me. After about 45 minutes, someone came on the line and said they couldn't hear me so they were hanging up.
 
#9,804
What is bothering me is the lack of transparency. On ebay, you communicate directly with your buyer when they are unhappy. I really don't know what the buyer actually claimed, or if Tradesy just made up these excuses so they wouldn't be stuck with it.

Plus the money for this bag had been released over a week ago. If she had a problem, wouldn't they have known earlier?
 
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#9,805
whateve said:
What is bothering me is the lack of transparency. On ebay, you communicate directly with your buyer when they are unhappy. I really don't know what the buyer actually claimed, or if Tradesy just made up these excuses so they wouldn't be stuck with it.

Plus the money for this bag had been released over a week ago. If she had a problem, wouldn't they have known earlier?
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Sorry to hear this, Whateve.
I've only bought, but never sold on Tradesy and always thought buyers and sellers could private message each other on there? Or is it only possible for buyers to contact sellers and not the other way around?
 
#9,806
ironic568 said:
Sorry to hear this, Whateve.
I've only bought, but never sold on Tradesy and always thought buyers and sellers could private message each other on there? Or is it only possible for buyers to contact sellers and not the other way around?
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I can contact her but I think that would be intrusive at this point. If she had contacted me right after she got it to tell me she was unhappy, I wouldn't have been blindsided by this.
 
#9,807
whateve said:
I can contact her but I think that would be intrusive at this point. If she had contacted me right after she got it to tell me she was unhappy, I wouldn't have been blindsided by this.
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I see. I thought that maybe you could contact her to see what her actual reason for return is. It could be that it's not what Tradesy claimed.
 
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