Anyone Ever Buy and/or Sell on Tradesy?

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On another note, my daughter got money through friends and family on paypal from an acquaintance, and months later, it was reversed, as the sender claimed it was not authorized. So, just a warning, even friends and family money can be taken back.
OT re tradesy but I think your daughter can dispute that one!
 
I have been a seller on Tradesy since 2014 and I have been following this forum for quite some time. I agree with everyone that Tradesy is on the way down. It is quite evident in all the negative Glassdoor reviews by their employees (https://www.glassdoor.com/Reviews/Tradesy-Reviews-E812993.htm?sort.sortType=RD&sort.ascending=false). It's probably only a matter of time before they shut down.
This one quote from one of the former employees is so true! And in fact, Tradesy used to send their cheerleaders here (to TPF) in attempts to diffuse their negative publicity:

"Someone will read this and may cover it up with fake positive ones. Management is known to be a complete bomb ready to explode soon. The CEO is a capital B word unless you're on her list of favorites."
 
-I love dogs and I'm a proud owner of two fur babies, however, working with dogs is not conducive to productivity. Constant barking affects concentration. The elevator smells like dog urine and the back stairs have urine stains on the wall. I've witnessed multiple dogs defecate inside the office.

- the small dogs are untrained and not potty trained and the owners pay no attention to them letting them pee in the office and bark at coworkers

- And let's not forget the dogs. So so many dogs. Most of which are untrained and will pee with abandon anywhere they see fit. I LOVE dogs. I have a dog myself. I would never bring my dog to work if it habitually defecated in a place where I'm supposed to conduct business (no pun intended).

That is hilarious! maybe if there were no dogs there, people would actually work? What I would choose between working for salary and cuddling with dogs during working paid hours? Obv answer:biggrin::biggrin: and I can imagine that smell and reaction on it when they meet potential investors in the office!
 
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it happened to me before, even worse than that. sold bag for $1300, on 5th day BEFORE deposit hit my bank Tradesy took money from my account saying the bag is being returned to me. deposit reached my bank one week later. nice, huh?

Ugh. So bad that they are doing this. What was weird was my payout was for $150- but in addition to canceling the deposit, they billed the $60 to my account. It was such a weird number too. It made me feel like I had been compromised- which I still do, i'm going to have my bank issue me a new debit card when the refund clears.
 
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Pulling all my listings with tradesy. They are dead and now have pulled some sneaky stuff on me.

Sold a purse, was delivered and after 4 days I withdrew my funds. On the 5th day, they reverse the direct deposit and say the bag is being returned to me. Apparently it was reviewed already at their warehouse and it wasn't how I described it. You mean to tell me that the buyer sent the item back and it was deemed not described correctly by tradesy's team within 4 days? I don't think it ever got to the warehouse. Also the finds were already released, tradesy should have accepted it and resold in their closet because it was as described.

But then all the sudden I get a withdraw of $60 to my debit card I use to withdraw funds to! And they have already cancelled the direct deposit, so tradesy just took $60 of my own money without any approval. Just got off the phone with them- the rep had to call me back once she heard from their Trust and Safety department who said it was an error and they will be refunding it.

This is just an FYI for those selling still on the platform- I would be very concerned if you have anything linked with them.

I just had a similar situation. Received my money, saw the bag in Abbys closet. 6 days letter money was pulled and the bag is being returned to me. " you mentioned leather aging but did not mention leather cracks".
Also the same week they pulled my other funds that they released the day before. I called them and they said they made an exception for the buyer because he sent them an email asking to return that they did the not see. (how is that my fault??)
This same buyer bought a LV keepall bandouliere from me, and returned it WITHOUT the strap claiming he didn't get one. The damn strap is almost as expensive as the bag itself!!! Tradesy took his side, shipped me back the bag without strap. I called them and flipped out, 500 sales with them and now I would try to cheat someone by keeping the strap?! They said there is nothing they could do because I didn't videotape my package.

They sent back ALL of my recent returns, and their excuses were sad. " mentioned but didn't capture, gentle scuff on piping, some gentle odor".

I haven't listed anything new in over 2 weeks and honestly at this point I have no desire to do any more business with them. I calculated it and they made about $40,000 in commission IN MY CLOSET ALONE.
 
I agree. That fee increase notice was like "yay! Great news!"... I had to reread it because the tone was so not congruent with the news being delivered.

Actually part of what turned me off to Tradesy was the weird tone they have in communications. It's like this faux-femme-rah-rah-yas-girl-treat-yoself kinda persona that (most notably) permeates marketing emails and (to a lesser extent) customer service correspondence. That brand identity might seem great in a marketing deck, but its execution falls a bit flat. Not sure why they think that works well for the luxury consignor/purchaser audience they're seemingly targeting. And not for nothin... I'm a grown-a$$ woman. I know marketing copy+paste when I see it.

But yeah. Theyre answering to investors, not to customers. ~Good luck in Q4[emoji92]~

you mean you don't like the 'Hi There! Aloha! Thanks for reaching out! We are currently walking out dogs on the beach while enjoying the Cali breeze. But no worries! we promise to get back to you with a copy and paste response in less than 5 business days! Go women!"
 
I just had a similar situation. Received my money, saw the bag in Abbys closet. 6 days letter money was pulled and the bag is being returned to me. " you mentioned leather aging but did not mention leather cracks".
Also the same week they pulled my other funds that they released the day before. I called them and they said they made an exception for the buyer because he sent them an email asking to return that they did the not see. (how is that my fault??)
This same buyer bought a LV keepall bandouliere from me, and returned it WITHOUT the strap claiming he didn't get one. The damn strap is almost as expensive as the bag itself!!! Tradesy took his side, shipped me back the bag without strap. I called them and flipped out, 500 sales with them and now I would try to cheat someone by keeping the strap?! They said there is nothing they could do because I didn't videotape my package.

They sent back ALL of my recent returns, and their excuses were sad. " mentioned but didn't capture, gentle scuff on piping, some gentle odor".

I haven't listed anything new in over 2 weeks and honestly at this point I have no desire to do any more business with them. I calculated it and they made about $40,000 in commission IN MY CLOSET ALONE.
Wha? that's horrible, and I'm complaining about couple of returns pushed on me, one was misauthenticated, second was worn by someone after I shipped it.

you mean you don't like the 'Hi There! Aloha! Thanks for reaching out! We are currently walking out dogs on the beach while enjoying the Cali breeze. But no worries! we promise to get back to you with a copy and paste response in less than 5 business days! Go women!"
This "walking out dogs on the beach" and wearing your returned items while we are having a free corporate happy hour and get wasted.
 
I just had a similar situation. Received my money, saw the bag in Abbys closet. 6 days letter money was pulled and the bag is being returned to me. " you mentioned leather aging but did not mention leather cracks".
Also the same week they pulled my other funds that they released the day before. I called them and they said they made an exception for the buyer because he sent them an email asking to return that they did the not see. (how is that my fault??)
This same buyer bought a LV keepall bandouliere from me, and returned it WITHOUT the strap claiming he didn't get one. The damn strap is almost as expensive as the bag itself!!! Tradesy took his side, shipped me back the bag without strap. I called them and flipped out, 500 sales with them and now I would try to cheat someone by keeping the strap?! They said there is nothing they could do because I didn't videotape my package.

They sent back ALL of my recent returns, and their excuses were sad. " mentioned but didn't capture, gentle scuff on piping, some gentle odor".

I haven't listed anything new in over 2 weeks and honestly at this point I have no desire to do any more business with them. I calculated it and they made about $40,000 in commission IN MY CLOSET ALONE.

WOAH! This again confirms my reaction to pull all my listings and get a new debit card I was using to deposit funds onto. That is very shady, bad business. I am also concerned there will be random returns if I stayed with them. I've also sold a lot through their site. 110+ item. I started in 2014/2015 when they started getting big. I truly think any buyers they may have had have moved back onto more App friendly shopping sites, like Poshmark, Mercari, and eBay. In 2018, we will start hearing that tradesy has drastically cut down their employees and I'm thinking they will start with the phone line.
 
Find the policy within PP's TOS and have her quote it.
Just to be clear, she wasn't selling anything and trying to cheat the system. It was a friend of her boyfriend's who owed him some money and gave it to her paypal because her boyfriend didn't have a paypal account. I believe it was the friend's mother's account that was used.
 
Just to be clear, she wasn't selling anything and trying to cheat the system. It was a friend of her boyfriend's who owed him some money and gave it to her paypal because her boyfriend didn't have a paypal account. I believe it was the friend's mother's account that was used.
I inferred that from your post. My youngest son will send me money through F&F to repay his IOU. I can't imagine that he'd dispute a payment afterwards.

Here's some info from their community boards and an answer from a PP employee. Note that the post is from 3 years ago but it still applies:
Can you dispute a friends and family payment?

pp32.png
PayPal_Adrian

PayPal Employee

‎Jul-17-2014 04:36 PM

Re: Can you dispute a friends and family payment?
Hi everyone,

Payments sent through the Friends and Family option are not eligible for Buyer Protection at this time.

If you are paying for an item, goods, or service, we strongly recommend against marking it as Friends and Family.

So, stay safe and don't use this if you're purchasing something - you might be hurting yourself in the long run
16x16_smiley-sad.gif


- Adrian


From the User Agreement --
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full#sending-money
Ineligible items and transactions under PayPal’s Purchase Protection program
Payments for the following are not eligible for reimbursement under PayPal Purchase Protection:
  • Real estate, including residential property.
  • Financial products or investments of any kind.
  • Businesses (when you buy or invest in a business).
  • Vehicles, including, but not limited to, motor vehicles, motorcycles, caravans, aircraft and boats.
  • Significantly Not As Described claims for custom-made items.
  • Donations including payments on crowdfunding platforms.
  • Items prohibited by the PayPal Acceptable Use Policy.
  • For Item Not Received claims, items which you collect in person or arrange to be collected on your behalf, including items bought in a seller’s store location.
  • Industrial machinery used in manufacturing.
  • Anything purchased from, or an amount paid to, a government agency.
  • Stored value items such as gift cards and pre-paid cards.
  • Gambling, gaming and/or any other activity with an entry fee and a prize.
  • Payments sent using PayPal’s friends and family functionality.
  • Payments made using PayPal Payouts and Mass Pay or guest checkout transactions (i.e. not sent using your PayPal account).
 
I inferred that from your post. My youngest son will send me money through F&F to repay his IOU. I can't imagine that he'd dispute a payment afterwards.

Here's some info from their community boards and an answer from a PP employee. Note that the post is from 3 years ago but it still applies:
Can you dispute a friends and family payment?

pp32.png
PayPal_Adrian

PayPal Employee

‎Jul-17-2014 04:36 PM

Re: Can you dispute a friends and family payment?
Hi everyone,

Payments sent through the Friends and Family option are not eligible for Buyer Protection at this time.

If you are paying for an item, goods, or service, we strongly recommend against marking it as Friends and Family.

So, stay safe and don't use this if you're purchasing something - you might be hurting yourself in the long run
16x16_smiley-sad.gif


- Adrian


From the User Agreement --
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full#sending-money
Ineligible items and transactions under PayPal’s Purchase Protection program
Payments for the following are not eligible for reimbursement under PayPal Purchase Protection:
  • Real estate, including residential property.
  • Financial products or investments of any kind.
  • Businesses (when you buy or invest in a business).
  • Vehicles, including, but not limited to, motor vehicles, motorcycles, caravans, aircraft and boats.
  • Significantly Not As Described claims for custom-made items.
  • Donations including payments on crowdfunding platforms.
  • Items prohibited by the PayPal Acceptable Use Policy.
  • For Item Not Received claims, items which you collect in person or arrange to be collected on your behalf, including items bought in a seller’s store location.
  • Industrial machinery used in manufacturing.
  • Anything purchased from, or an amount paid to, a government agency.
  • Stored value items such as gift cards and pre-paid cards.
  • Gambling, gaming and/or any other activity with an entry fee and a prize.
  • Payments sent using PayPal’s friends and family functionality.
  • Payments made using PayPal Payouts and Mass Pay or guest checkout transactions (i.e. not sent using your PayPal account).
I was reading a paypal community discussion that seemed to imply that an unauthorized use claim might allow the sender to get their money back, which is what happened.
 
I was reading a paypal community discussion that seemed to imply that an unauthorized use claim might allow the sender to get their money back, which is what happened.

Do you have any correspondence when the payment was made between you and the sender? i.e. texts, emails. This could help defend your case.
 
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