Anyone Ever Buy and/or Sell on Tradesy?

[Joyjoy7]

Don't bother because you have to charge enough to make their new commissions worthwhile and nobody is going to pay that much for a low end item. I am taking all mine down. Their commission is now just about 18% plus you get charged about 3% to transfer funds out and the commission applies to your shipping charges as well, so they basically are taking 21% off the top. If you use their shipping to avoid paying them commission on your shipping charges - it is now $10.50 - so you add another $10.50 to the price of the item plus the 21% you pay them plus what it cost you for packing supplies like tissue, tape etc. and you basically have no profit margin left. So unless doing all that is worth a couple dollars - I think you are better off bundling the clothes up and selling as a bundle on Ebay - never thought I'd say that but there it is. And I hate Ebay - but Poshmark from what I hear - isn't the place forum for that stuff either.

The commission on Tradesy is 14.9% and to transfer is 2.9%. There is not an additional 2.9% to transfer from Paypal to your bank. Don't get me wrong, the fees structure is terrible now but it's not 21% Here's a breakdown in an email I recently received.


The retail on this item was 1395.00

 

[NANI1972]

Well I got a humdinger of a potential buyer this morning.
I don't give buyers sizing advice because everyone has a preference on fit and some styles fit differently on different people. And I always stayed in all of my listings that it is the buyers responsibility to know their sizing and the designer and style.

I normally don't respond after the buyer has a snide comment but that's just really rude to me.

Here's a play by play:


Her:
Do these run true to size?
Can I buy these for $450?

Me:
Sorry, but I can't give you sizing advice as sizing is subjective for each person. The best I could do is take $25 off.

Her: No problem. This is the reason this shoes has been here for awhile now and won't sell, because you are not a great sales person. Have a wonderful day!

Me: Sales have been slower overall for ALL sellers on Tradsey due to their commission increase, running promotions on their own closest in order to clear out overstock etc. and allowing large sellers a discount on their commission.
How I'm I not a good sales person? I can't tell you if the shoes are going to fit you or not bc how would I know, some people go true to size and some don't. I didn't get the shoes for free and they're already below retail and I tried to negotiate with you.
What you said is rude and uncalled for.

Her:
I never asked you if the shoes were going to fit me. I asked, does the shoes run to to size.. that was or yes or no answer, like many other sellers would have said. a real sales person would have either said they run true to size or they run small.. you are the seller aren't you! You should be extremely knowledgeable of things you sell. It wasn't meant to be rude, but to reiterate while this particular item has been here for a while. Take this lesson and learn.. get out of your feelings. I would have love to work with you, but no worries I will find another seller, who's friendlier and wants my money.

Me:
Again I cannot tell you if they are true to size, it's not a yes or no answer. Louboutin's run erratically in sizing (due to style, toebox, etc.) and I know this because I am knowledgeable about the brand. A person who wears a size 7.5 may fit these perfectly but another person who wears an 8 also might, it all depends on the person, their heel shape, foot width, etc. if I told you yes they run true to size, then you purchase them get them and they don't fit I've put myself in a situation, again because while one person would go true to size on these another may not. So if I say yes on TTS and that's what you want I'm basically telling you yes they'll fit. I've been selling designer items for years and the one thing I learned is answering yes or no to a question about fit is subjective. This had nothing to do with feelings, it's your response that was uncalled for. I was never unfriendly towards you, I answered the question as best I could and was not RUDE about it.
I'm not the one who needs a lesson.

There are others of this style on Tradsey that have been "sitting" there.

Correspondence over.....

 

[BeenBurned]

Well I got a humdinger of a potential buyer this morning.
I don't give buyers sizing advice because everyone has a preference on fit and some styles fit differently on different people. And I always stayed in all of my listings that it is the buyers responsibility to know their sizing and the designer and style.

I normally don't respond after the buyer has a snide comment but that's just really rude to me.

Here's a play by play:


Her:
Do these run true to size?
Can I buy these for $450?

Me:
Sorry, but I can't give you sizing advice as sizing is subjective for each person. The best I could do is take $25 off.

Her: No problem. This is the reason this shoes has been here for awhile now and won't sell, because you are not a great sales person. Have a wonderful day!

Me: Sales have been slower overall for ALL sellers on Tradsey due to their commission increase, running promotions on their own closest in order to clear out overstock etc. and allowing large sellers a discount on their commission.
How I'm I not a good sales person? I can't tell you if the shoes are going to fit you or not bc how would I know, some people go true to size and some don't. I didn't get the shoes for free and they're already below retail and I tried to negotiate with you.
What you said is rude and uncalled for.

Her:
I never asked you if the shoes were going to fit me. I asked, does the shoes run to to size.. that was or yes or no answer, like many other sellers would have said. a real sales person would have either said they run true to size or they run small.. you are the seller aren't you! You should be extremely knowledgeable of things you sell. It wasn't meant to be rude, but to reiterate while this particular item has been here for a while. Take this lesson and learn.. get out of your feelings. I would have love to work with you, but no worries I will find another seller, who's friendlier and wants my money.

Me:
Again I cannot tell you if they are true to size, it's not a yes or no answer. Louboutin's run erratically in sizing (due to style, toebox, etc.) and I know this because I am knowledgeable about the brand. A person who wears a size 7.5 may fit these perfectly but another person who wears an 8 also might, it all depends on the person, their heel shape, foot width, etc. if I told you yes they run true to size, then you purchase them get them and they don't fit I've put myself in a situation, again because while one person would go true to size on these another may not. So if I say yes on TTS and that's what you want I'm basically telling you yes they'll fit. I've been selling designer items for years and the one thing I learned is answering yes or no to a question about fit is subjective. This had nothing to do with feelings, it's your response that was uncalled for. I was never unfriendly towards you, I answered the question as best I could and was not RUDE about it.
I'm not the one who needs a lesson.

There are others of this style on Tradsey that have been "sitting" there.

Correspondence over.....

Excellent responses. They're factual and unemotional. And the fact that you put her on the defensive shows that she did get the message!

 

[GemsBerry]

Well I got a humdinger of a potential buyer this morning.
I don't give buyers sizing advice because everyone has a preference on fit and some styles fit differently on different people. And I always stayed in all of my listings that it is the buyers responsibility to know their sizing and the designer and style.

I normally don't respond after the buyer has a snide comment but that's just really rude to me.

Here's a play by play:


Her:
Do these run true to size?
Can I buy these for $450?

Me:
Sorry, but I can't give you sizing advice as sizing is subjective for each person. The best I could do is take $25 off.

Her: No problem. This is the reason this shoes has been here for awhile now and won't sell, because you are not a great sales person. Have a wonderful day!

Me: Sales have been slower overall for ALL sellers on Tradsey due to their commission increase, running promotions on their own closest in order to clear out overstock etc. and allowing large sellers a discount on their commission.
How I'm I not a good sales person? I can't tell you if the shoes are going to fit you or not bc how would I know, some people go true to size and some don't. I didn't get the shoes for free and they're already below retail and I tried to negotiate with you.
What you said is rude and uncalled for.

Her:
I never asked you if the shoes were going to fit me. I asked, does the shoes run to to size.. that was or yes or no answer, like many other sellers would have said. a real sales person would have either said they run true to size or they run small.. you are the seller aren't you! You should be extremely knowledgeable of things you sell. It wasn't meant to be rude, but to reiterate while this particular item has been here for a while. Take this lesson and learn.. get out of your feelings. I would have love to work with you, but no worries I will find another seller, who's friendlier and wants my money.

Me:
Again I cannot tell you if they are true to size, it's not a yes or no answer. Louboutin's run erratically in sizing (due to style, toebox, etc.) and I know this because I am knowledgeable about the brand. A person who wears a size 7.5 may fit these perfectly but another person who wears an 8 also might, it all depends on the person, their heel shape, foot width, etc. if I told you yes they run true to size, then you purchase them get them and they don't fit I've put myself in a situation, again because while one person would go true to size on these another may not. So if I say yes on TTS and that's what you want I'm basically telling you yes they'll fit. I've been selling designer items for years and the one thing I learned is answering yes or no to a question about fit is subjective. This had nothing to do with feelings, it's your response that was uncalled for. I was never unfriendly towards you, I answered the question as best I could and was not RUDE about it.
I'm not the one who needs a lesson.

There are others of this style on Tradsey that have been "sitting" there.

Correspondence over.....

Nasty. which reminded me of people who leave comments on Vestiaire Collective "I bought the same bag for XX, you won't sell at your price" etc. when I questioned her buying intention after seeing the same comments left for many sellers, she said "I don't have any intention to buy".

people have too much time on their hands to write comments and argue with sellers. and that's exactly why they don't have money to buy designer items that are reasonable prices, not given them for free.

 

[whateve]

Nasty. which reminded me of people who leave comments on Vestiaire Collective "I bought the same bag for XX, you won't sell at your price" etc. when I questioned her buying intention after seeing the same comments left for many sellers, she said "I don't have any intention to buy".

people have too much time on their hands to write comments and argue with sellers. and that's exactly why they don't have money to buy designer items that are reasonable prices, not given them for free.

Once I was selling a vintage bag that was in new condition. A person contacted me and told me she saw it in the 90s for $80. I wanted to tell her to get in her time machine and go buy it then!

 

[Diaveon212@aol.]

Yes, I sold a leather jacket on Tradsey. I think it was a positive experience. The company sends you a tag to put on the merchandise and a shipping bag and label to get the item to the customer. I was paid for selling the jacket within days. I was happy with the experience.

 

[AtiaOfTheJulii]

Well I got a humdinger of a potential buyer this morning.
I don't give buyers sizing advice because everyone has a preference on fit and some styles fit differently on different people. And I always stayed in all of my listings that it is the buyers responsibility to know their sizing and the designer and style.

I normally don't respond after the buyer has a snide comment but that's just really rude to me.

Here's a play by play:


Her:
Do these run true to size?
Can I buy these for $450?

Me:
Sorry, but I can't give you sizing advice as sizing is subjective for each person. The best I could do is take $25 off.

Her: No problem. This is the reason this shoes has been here for awhile now and won't sell, because you are not a great sales person. Have a wonderful day!

Me: Sales have been slower overall for ALL sellers on Tradsey due to their commission increase, running promotions on their own closest in order to clear out overstock etc. and allowing large sellers a discount on their commission.
How I'm I not a good sales person? I can't tell you if the shoes are going to fit you or not bc how would I know, some people go true to size and some don't. I didn't get the shoes for free and they're already below retail and I tried to negotiate with you.
What you said is rude and uncalled for.

Her:
I never asked you if the shoes were going to fit me. I asked, does the shoes run to to size.. that was or yes or no answer, like many other sellers would have said. a real sales person would have either said they run true to size or they run small.. you are the seller aren't you! You should be extremely knowledgeable of things you sell. It wasn't meant to be rude, but to reiterate while this particular item has been here for a while. Take this lesson and learn.. get out of your feelings. I would have love to work with you, but no worries I will find another seller, who's friendlier and wants my money.

Me:
Again I cannot tell you if they are true to size, it's not a yes or no answer. Louboutin's run erratically in sizing (due to style, toebox, etc.) and I know this because I am knowledgeable about the brand. A person who wears a size 7.5 may fit these perfectly but another person who wears an 8 also might, it all depends on the person, their heel shape, foot width, etc. if I told you yes they run true to size, then you purchase them get them and they don't fit I've put myself in a situation, again because while one person would go true to size on these another may not. So if I say yes on TTS and that's what you want I'm basically telling you yes they'll fit. I've been selling designer items for years and the one thing I learned is answering yes or no to a question about fit is subjective. This had nothing to do with feelings, it's your response that was uncalled for. I was never unfriendly towards you, I answered the question as best I could and was not RUDE about it.
I'm not the one who needs a lesson.

There are others of this style on Tradsey that have been "sitting" there.

Correspondence over.....

I get tons of inquires especially for louboutins asking "do these run tts, are they narrow, will this work for wide feet, etc." What I've learned from EBay is the best way to approach this is start by saying "In my personal opinion.." "these run a half size small" "two sizes small" etc. It never hurt and I think it's fair to give some sort of answer unless you truly have no idea. I actually got tons of sizing questions from men during the holidays that definitely lead to sales

 

[NANI1972]

I get tons of inquires especially for louboutins asking "do these run tts, are they narrow, will this work for wide feet, etc." What I've learned from EBay is the best way to approach this is start by saying "In my personal opinion.." "these run a half size small" "two sizes small" etc. It never hurt and I think it's fair to give some sort of answer unless you truly have no idea. I actually got tons of sizing questions from men during the holidays that definitely lead to sales

I use to answer these questions until I had a couple of cases where buyers wanted to return the shoes because they didn't "fit" like I said they fit or how they fit for me, which is why I no longer give sizing advice. Just as I told this buyer: sizing is subjective for each person. Fair is a matter of opinion to I suppose i.e. If a buyer asks me what shade of blue a bag is and I say "ocean blue", she buys the bag and once she receives it tells me in HER opinion it's "sky blue", it's all a matter of subjectivity.

Besides she was incredibly rude and aggressive and she has messaged me again since I posted....

 

[NANI1972]

Excellent responses. They're factual and unemotional. And the fact that you put her on the defensive shows that she did get the message!

Thank you BB, I appreciate your input.

 

[whateve]

I use to answer these questions until I had a couple of cases where buyers wanted to return the shoes because they didn't "fit" like I said they fit or how they fit for me, which is why I no longer give sizing advice. Just as I told this buyer: sizing is subjective for each person. Fair is a matter of opinion to I suppose i.e. If a buyer asks me what shade of blue a bag is and I say "ocean blue", she buys the bag and once she receives it tells me in HER opinion it's "sky blue", it's all a matter of subjectivity.

Besides she was incredibly rude and aggressive and she has messaged me again since I posted....

I had a buyer claim a wallet wasn't the "lime green" she was expecting when the description said "pear green."

I try not to provide any subjective information about shoes. I sold a pair of Guccis that fit me, and I wear a size 7.5, but on the Gucci site, the size translated to a 9, so that is what I put in the listing. I also provided measurements. The buyer didn't return.

 

[alansgail]

I use to answer these questions until I had a couple of cases where buyers wanted to return the shoes because they didn't "fit" like I said they fit or how they fit for me, which is why I no longer give sizing advice. Just as I told this buyer: sizing is subjective for each person. Fair is a matter of opinion to I suppose i.e. If a buyer asks me what shade of blue a bag is and I say "ocean blue", she buys the bag and once she receives it tells me in HER opinion it's "sky blue", it's all a matter of subjectivity.

Besides she was incredibly rude and aggressive and she has messaged me again since I posted....

It sounds to me like this customer really wanted to buy these shoes but ran up against some roadblocks. I would have simply answered that yes/no they run true unless you don't actually know that information. For sizing I always tell a potential customer that I can't guarantee fit but here are the measurements.
Don't know if you offer returns or not but it seems to me that shoes would be a very tough item to sell because of the variations/differences of feet.
I had a customer interested in some boots I was selling and she asked about the calf area and how she didn't think they would fit her because her calves measure X. I measured my calves and told her that mine measure more than hers and they fit me just fine so she shouldn't have any problem.
She bought the boots and thanked me for the measurement as they fit her just fine......shoes are tough!
IMO your customer was put off because you weren't overly helpful in trying to sell her an item she really wanted. Engaging her further in the details of the selling site and what's selling or not was just superfluous and opens yourself up to further negative comments.
Just my opinion of course but I always try to leave emotion out of my selling venues.

 

[NANI1972]

It sounds to me like this customer really wanted to buy these shoes but ran up against some roadblocks. I would have simply answered that yes/no they run true unless you don't actually know that information. For sizing I always tell a potential customer that I can't guarantee fit but here are the measurements.
Don't know if you offer returns or not but it seems to me that shoes would be a very tough item to sell because of the variations/differences of feet.
I had a customer interested in some boots I was selling and she asked about the calf area and how she didn't think they would fit her because her calves measure X. I measured my calves and told her that mine measure more than hers and they fit me just fine so she shouldn't have any problem.
She bought the boots and thanked me for the measurement as they fit her just fine......shoes are tough!
IMO your customer was put off because you weren't overly helpful in trying to sell her an item she really wanted. Engaging her further in the details of the selling site and what's selling or not was just superfluous and opens yourself up to further negative comments.
Just my opinion of course but I always try to leave emotion out of my selling venues.

As I tried to explain to the buyer, sizing is subjective , what works or is a preference is different for each person. I would have gladly given her insole measurements had she asked for them. Because I didn't answer her first inquiry exactly the way she wanted it she became aggressive. Her response was unnecessary and immature.
This is Tradsey so returns are taken back by Tradsey unless items are misrepresented. It's not the shoes theme selves that are erratic in sizing, all Louboutin styles are, the sizing differs. As far as telling her what's selling on the site that's not what I did, I was responding to her negative comment. Sales have slowed on Tradsey for EVERYONE, it has nothing to do with me not giving sizing advice because I rarely get asked that question. The negative comment was already given before I told her .
As far as emotions, there was none on my part, I answered her factually and without attacking her as she had done to me. IShe even messaged me again after I posted here being nasty.

I don't give out sizing advice anymore because I've had buyers want to return shoes when they didn't fit them, it all depends on foot width, the heel width, etc., what may be true to size for one person will not be for the other. You're right shoes are tough which is why I don't give sizing advice!

 

[Catbird9]

As I tried to explain to the buyer, sizing is subjective , what works or is a preference is different for each person. I would have gladly given her insole measurements had she asked for them. Because I didn't answer her first inquiry exactly the way she wanted it she became aggressive. Her response was unnecessary and immature.
This is Tradsey so returns are taken back by Tradsey unless items are misrepresented. It's not the shoes theme selves that are erratic in sizing, all Louboutin styles are, the sizing differs. As far as telling her what's selling on the site that's not what I did, I was responding to her negative comment. Sales have slowed on Tradsey for EVERYONE, it has nothing to do with me not giving sizing advice because I rarely get asked that question. The negative comment was already given before I told her .
As far as emotions, there was none on my part, I answered her factually and without attacking her as she had done to me. IShe even messaged me again after I posted here being nasty.

I don't give out sizing advice anymore because I've had buyers want to return shoes when they didn't fit them, it all depends on foot width, the heel width, etc., what may be true to size for one person will not be for the other. You're right shoes are tough which is why I don't give sizing advice!

I agree, the buyer was rude, and you handled it professionally.

I don't buy or sell shoes online, but it seems to me that if asked, my "yes-or-no" response to the question "Do they run true to size?" would always be "No." There is no such thing as "true to size."

In the old days when people bought and sold shoes in person, you went to the shoe store and the salesperson measured your foot. They brought out several pairs of shoes for you to try. Maybe they still do this somewhere. But the only way to know if a pair of shoes fits you is to put them on your feet and walk around in them.

Buying pre-owned shoes complicates this, because if the shoes were worn, they were very likely stretched and reshaped by being worn.

I can only imagine that Tradesy's fabled "closets" are filled with countless shoes that did not fit and were returned.

 

[HandbagDiva354]

I've been waiting 14 hours for Tradesy to send a confirmation email.

 

[whateve]

I've been waiting 14 hours for Tradesy to send a confirmation email.

That's not unusual. I've waited nearly 24 hours. At least you have a potential sale.