Exactly if they talk about bargains. for example, there's Nina Ricci bag with holes in the corners for $780. I can get the same bag in great condition from Realreal for $180-20% - my credit $100. there's a discrepancy between advertising "crazy savings" aggressively and not offering them, so it's a turnoff for customers, traffic dried up eventually. also have you mentioned if you click at one of those nice images in their email it never leads you to the listing, it shows pages of creepy images from Tradesy closet.
Anyone Ever Buy and/or Sell on Tradesy?
- Thread starter iluvmybags
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Have you ever bought from one of the Tradesy closets? I've noticed two, Strawberry Fields (luxury) and Penny Lane (regular). Sometimes there is a good deal on something on sale in there, because they're trying to unload a return. But also--authenticity! I once bought a Tiffany necklace on Tradesy; some of the silver links were lopsided and you could see the solder joint. I sent it to them and said it was fake and Tradesy was like, Oh no--we took it to the Tiffany store and they said it's real. Either they lied or the Tiffany salesperson was like, oh yeah it says Tiffany on it, it's real. I pushed them and they returned my money. It was a few years ago--I hope they've improved their authentication process since then.
I bought Givenchy bag from Abbey R and it had cut one leather bottom, it wasted listed as "never worn". It was final sale but I pushed them through PayPal claim and got refund. their authentication hasn't improved, they just have more people now who claim they know brands, but not all of them. when they do mistakes it's very hard for them to admit it, I had to do independent authentication for my bag to prove they are wrong. Time and money wasted.
I saw a lot of wallets that sold at the Coach Outlet for $49 on Tradesy for over $200. I guess they mark the items really high and then offer the 10% or 15% discount. I know everyone is trying to profit but I would feel awful marking items up that high. I guess if the buyer is satisfied that's all that matters.
When Tradesy first started I found a lot of great deals, since the increase there are very few outside the Tradesy closets. It's disappointing.
The problem is the big sellers. Once they came in, it became hard to find a good deal. And there is so much stuff from the big sellers clogging the search that it is hard to find something someone is actually selling from their own closet. I found a Coach vintage mini belt bag for $13.35 about a month ago so the bargains are still there, just harder to find.
just a week ago image was cleaned nicely, yesterday two images were cleaned horribly. outer frame was visible and it's of low quality in pixels, it shows like the strap is all torn at the edges.
A recent sale takes over 36 hrs to go through. Android app has a lot of issues with uploading images, they get cropped in half in the middle and you can't upload any image to a saved draft that doesn't contain images.
so much efficiency for commission increase.
A recent sale takes over 36 hrs to go through. Android app has a lot of issues with uploading images, they get cropped in half in the middle and you can't upload any image to a saved draft that doesn't contain images.
so much efficiency for commission increase.
I sold two items to the same buyer but not on the same day. She received the first item over 4 days ago. The second item she got 2 days ago. I know she is returning it because it is showing in Tradesy's closet and the "your earnings" is gone from the top of the item on my sales page. They haven't released the money for the first item but they released the money for another item that was delivered to a different buyer on the same day as that one. Do you think they are holding up the money from the first sale because of the return of the second item? Weirdly, this buyer bought another item from me over a year ago and returned it too. I don't know if she realizes I'm the same seller. With her return record, if this was ebay, she would have already been blocked.
I would email Tradesy and ask them what's going on. They really need to do a better job communicating!
It's a good sign that the item showed up in Tradesy closet, it means they will release money. Someone here posted that ot took really long time, so you need to push them a little.
Excellent point on banning "serial returners". and it's not just buyer's remorse, some people really use it like bag-borrow-or-steal for events and return the all the items.
My pending sale was canceled unfortunately, the item was moved from sold and became available again. I emailed Tradesy and asked why. there are more and more canceled sales nowadays, I'm not sure if's about payment though, Tradesy may fail to pre-authenticate it timely.
I'm also wondering about 'serial' returners. What is to discourage buyers from buying and returning over and over again since returns are free and they are just using site credit? I had someone buy something, return it to Tradesy, then buy another, then return it to Tradesy. I was a bit worried that Tradesy would think we were working together or something! I still think the free returns are a good thing about Tradesy's site. Maybe serial returning isn't common.
me too, so disappointed lately with the site, I sold a bag and was returned by the buyer, few days later, I saw it for sale at Abbey's closet, but haven't release my earnings yet, so I waited a few days, still didn't release, finally emailed them, then they finally released my earnings. Used to, they're quick releasing funds, now, they say up to 21 days, I guess they wait until the 21st day.
I had a buyer who purchased a brand new bag with a dust bag. She claimed that the bag and box smelled like smoke. She sent it back to Tradesy. Tradesy updated the listing that the bag comes without a dust bag and added that the bag has some sort of white spots on it. The bag was spotless when I sent it to her and smelled like a brand new bag and not smoke. I'm sure she just switched bags, kept mine and returned hers. It's scary.
did they pull the funds from you or the bag went into their closet? I find it helps tremendously if you photograph a 360 view of the item including dust bag, serial number etc so that in a case like this, even if the buyer did a switch you can still identify features that distinguish one item from the other. I have had returns to Tradesy's closets missing dust bags but since I already got my money released, they no longer matter. but if you got your funds pulled then your photos will help make your case that something was off and you won't accept a bait and switch from the buyer.
No, they released my funds on time. She kept messaging me. The first message was the bag smells like smoke, her second message was that it maybe not smoke but it has outdoor and her last message to me was that she is "allergic to leather that smells like this". She volunteered all this information and I told Tradesy to look into the messages. So, they did and released my funds before they even received the bag. I got lucky there