Anyone Ever Buy and/or Sell on Tradesy?

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#7,276
ser42 said:
I just talked to Customer Service about one of my orders that the seller still hasn't confirmed, and they said they will be rolling out a seller rating feature. Finally. I'm really sick of trying to purchase items only to find out 3-10 days later either the seller is a non-responder or never shipped the item.

It's a fair point about the credit card back-up-- I just prefer not to have the charge on my credit card for something I'm not even sure will get to me.
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They have buyers rate their purchases but they don't give sellers this information. How are sellers supposed to know they need to improve if they aren't getting feedback?

Even though I think I do a great job as a seller, I don't welcome the rating feature. One of things it will point up is that I don't have as many sales as larger sellers. One of the things I loved about Tradesy in the beginning is that it seemed like there was a level playing field for all sellers. Buyers focused on the item they wanted, not on the seller. On ebay, my listings don't get as much notice because I'm not top rated, only because I don't have enough transactions annually.
 
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#7,277
whateve said:
They have buyers rate their purchases but they don't give sellers this information. How are sellers supposed to know they need to improve if they aren't getting feedback?

Even though I think I do a great job as a seller, I don't welcome the rating feature. One of things it will point up is that I don't have as many sales as larger sellers. One of the things I loved about Tradesy in the beginning is that it seemed like there was a level playing field for all sellers. Buyers focused on the item they wanted, not on the seller. On ebay, my listings don't get as much notice because I'm not top rated, only because I don't have enough transactions annually.
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Too many hoops to jump through to be TRS IMO. Even if I qualified I doubt I would do it
 
#7,279
ser42 said:
I just talked to Customer Service about one of my orders that the seller still hasn't confirmed, and they said they will be rolling out a seller rating feature. Finally. I'm really sick of trying to purchase items only to find out 3-10 days later either the seller is a non-responder or never shipped the item.

It's a fair point about the credit card back-up-- I just prefer not to have the charge on my credit card for something I'm not even sure will get to me.
Click to expand...
I wonder if they will count all your previous feedback that buyers already gave you. or they will start from the scratch because it's too challenging for their IT. given that their search has never improved I would guess so. Most likely there won't be any buyer feedback, it's buyers market now. even eBay backed off from it and now you can only leave positive feedback for buyer.
 
#7,280
has anybody mentioned that Tradesy emails all scream "crazy savings" and maybe that's the reason why new buyers are lowballing so much. Tradesy sets unrealistic expectations, they focus ONLY on bargain price nowadays. then I get $1K offers for $3K new Chanel.
I wish they sent some "educating" emails too. how about telling the story of classic pieces, explaining that it's investment. and how about featuring rare collectible bags (limited editions, rare colors)? nope, everything is about beaten up mass-produced stock, mostly offered by pro-sellers for "bargain" prices, which are not so low after all.
 
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#7,281
GemsBerry said:
has anybody mentioned that Tradesy emails all scream "crazy savings" and maybe that's the reason why new buyers are lowballing so much. Tradesy sets unrealistic expectations, they focus ONLY on bargain price nowadays. then I get $1K offers for $3K new Chanel.
I wish they sent some "educating" emails too. how about telling the story of classic pieces, explaining that it's investment. and how about featuring rare collectible bags (limited editions, rare colors)? nope, everything is about beaten up mass-produced stock, mostly offered by pro-sellers for "bargain" prices, which are not so low after all.
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Most of my items are priced better than my competitors and they still aren't selling. A lot of items on Tradesy are overpriced. The crazy savings they scream about is just so they can empty their own closets and promote the big sellers.
 
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#7,282
ser42 said:
I just talked to Customer Service about one of my orders that the seller still hasn't confirmed, and they said they will be rolling out a seller rating feature. Finally. I'm really sick of trying to purchase items only to find out 3-10 days later either the seller is a non-responder or never shipped the item.

It's a fair point about the credit card back-up-- I just prefer not to have the charge on my credit card for something I'm not even sure will get to me.
Click to expand...

Hmmm I'm not sure how I feel about the seller rating feature. I wish they could come up with other ways not to hold your cash, like ONLY charging once the sale has been confirmed. With the sellers rating it will become too much like ebay and Mercari. I sell mostly vintage chanel and LV and my mercari is full of " Thought the strap was longer", "smaller than expected" or better yet, low ratings because I didn't accept their lowball offers and they had to pay full price! Actually just today I had some message me on Tradesy saying they bought a tote from me 3 months ago and the strap broke. They asked if they can replace it for another bag in my closet. LOL
 
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#7,283
I think Tradesy was down today for about 10mins. Around 2pm EST...It didn't work on 2 different computers I tried or the app. Then once it went back up none of the pictures were loading (and I had two people msg me asking if I can email them photos because they're not showing up). SO maybe they are making some changes. :huh::huh:
 
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#7,284
domifreaka said:
I think Tradesy was down today for about 10mins. Around 2pm EST...It didn't work on 2 different computers I tried or the app. Then once it went back up none of the pictures were loading (and I had two people msg me asking if I can email them photos because they're not showing up). SO maybe they are making some changes. :huh::huh:
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It probably had more to do with the massive server outage the Internet is experiencing today.
 
#7,285
domifreaka said:
Hmmm I'm not sure how I feel about the seller rating feature. I wish they could come up with other ways not to hold your cash, like ONLY charging once the sale has been confirmed. With the sellers rating it will become too much like ebay and Mercari. I sell mostly vintage chanel and LV and my mercari is full of " Thought the strap was longer", "smaller than expected" or better yet, low ratings because I didn't accept their lowball offers and they had to pay full price! Actually just today I had some message me on Tradesy saying they bought a tote from me 3 months ago and the strap broke. They asked if they can replace it for another bag in my closet. LOL
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I agree. If there are ratings, I'd rather they would be more objective, like average ship time and possibly SNAD return rate.
 
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#7,286
domifreaka said:
I think Tradesy was down today for about 10mins. Around 2pm EST...It didn't work on 2 different computers I tried or the app. Then once it went back up none of the pictures were loading (and I had two people msg me asking if I can email them photos because they're not showing up). SO maybe they are making some changes. :huh::huh:
Click to expand...

whateve said:
It probably had more to do with the massive server outage the Internet is experiencing today.
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I wasn't aware of a server outage today but bonanza was messed up too.
 
#7,289
whateve said:
I agree. If there are ratings, I'd rather they would be more objective, like average ship time and possibly SNAD return rate.
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I would totally be on board with this. I sell on other sites and understand the frustrations of sellers, too, but the fact that all THREE bags that I tried to buy on Tradesy were cancelled because of bad sellers really frustrates me. The objective ratings would work well. I also agree that their system would work much better if buyers are charged after sellers confirm, at a minimum, not when the order is placed.
 
#7,290
whateve said:
Most of my items are priced better than my competitors and they still aren't selling. A lot of items on Tradesy are overpriced. The crazy savings they scream about is just so they can empty their own closets and promote the big sellers.
Click to expand...
There is SO much overpricing on Tradesy--as a buyer I rarely visit anymore, because I don't see many of the bargains I used to. (I once scored an authentic Chanel jacket for--wait for it--$30!!!!! It ended up not fitting me, but I took it to the boutique to have a button replaced and was able to resell it for much more.)
 
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