Anyone Ever Buy and/or Sell on Tradesy?

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

Has anyone bought anything from one of the Tradesy closets and had them not fulfil the order? I bought a bag from Abbey's closet and a week later they cancelled the sale and emailed me to say they can't find the bag! They have cancelled the sale but I have not received a refund. Needless to say, this experience has left a sour taste in my mouth. They should just close shop, already. It's obvious they are headed toward bankruptcy with these insane sales. I just hope I get my refund soon.
I'm sorry to hear that. I asked Tradesy what's going on with returned items and how they convert from new and like new to scratched and dirty in their closets. The head of Tadesy returns confirmed that they use items from their closets for photo shoots and events. she wrote that it's Tradesy property.
 
I'm sorry to hear that. I asked Tradesy what's going on with returned items and how they convert from new and like new to scratched and dirty in their closets. The head of Tadesy returns confirmed that they use items from their closets for photo shoots and events. she wrote that it's Tradesy property.

That's cool if they use it but at least change the description so we're not led to think the items are still in the condition that it was originally sold as. I am assuming that's why there are so many SNAD cases with Tradesy's closet purchases.

Must be cool to be an employee at Tradesy. It seems like anyone can go, grab a purse to use for an event and then toss it back.
 
  • Like
Reactions: nicole0612
That's cool if they use it but at least change the description so we're not led to think the items are still in the condition that it was originally sold as. I am assuming that's why there are so many SNAD cases with Tradesy's closet purchases.

Must be cool to be an employee at Tradesy. It seems like anyone can go, grab a purse to use for an event and then toss it back.
I don't know if employees are allowed to take anything they want. It's more likely they are loaning them out for events for a price, kind of a side business.
 
I'm sorry to hear that. I asked Tradesy what's going on with returned items and how they convert from new and like new to scratched and dirty in their closets. The head of Tadesy returns confirmed that they use items from their closets for photo shoots and events. she wrote that it's Tradesy property.

I noticed one of my 'like new' items in their closet recently. The buyer messaged me about how nice it was when she got it but I noticed it about a month later on their closet with a description of scratches and such but with my pictures. They did finally change out the pictures and there are scratches now, if its the same bag.

The listing is a mish mash of my original listing. Because of the timeline I wonder if they used my listing description with a different bag? Either way I got my money so I'm not complaining.
 
That's cool if they use it but at least change the description so we're not led to think the items are still in the condition that it was originally sold as. I am assuming that's why there are so many SNAD cases with Tradesy's closet purchases.

Must be cool to be an employee at Tradesy. It seems like anyone can go, grab a purse to use for an event and then toss it back.
That was my point exactly. and she wrote " use for events and ..," like she cut off the sentence in the middle. I can only imagine for what, lending to all the family and friends? and I asked her why they use original description, pictures and I'm not cool if they keep using a copy of my receipt with my SA name (she's not cool with it either). it was enclosed for a brand new bag, and now they are selling a scratched crap. Also it should not appear in my closet in sold with their horrible pictures with clickable link. If its Tradesy property no and they do whatever they want with it, don't link it to my closet anymore. Returns department responded they "would pass this info on".
 
  • Like
Reactions: resplendent
I noticed one of my 'like new' items in their closet recently. The buyer messaged me about how nice it was when she got it but I noticed it about a month later on their closet with a description of scratches and such but with my pictures. They did finally change out the pictures and there are scratches now, if its the same bag.

The listing is a mish mash of my original listing. Because of the timeline I wonder if they used my listing description with a different bag? Either way I got my money so I'm not complaining.
I assume it's your bag but Tradesy "used it for events". It's great you pushed them to change the pictures at least.
 
I paid with PayPal via my credit card. I checked today and have been refunded. I was so excited to buy the bag. What's weird is they waited a few days to confirm the sale. Then they confirmed it. A few more days passed and I asked when would it ship. They said the next day. When the next day came I got a message saying they couldn't find the bag. Either they are very disorganized or the bag went to someone else, perhaps internally. What an ordeal for nothing.

I am so sorry. That is a new low for Tradesy.
I have experienced them being very slow to ship and item from their closet (2 weeks) and to be very slow with a refund. Good luck getting everything resolved quickly! Did you pay with PayPal by any chance?
 
Damn it. Prada bag from Tradesy is a SNAD, not SNAD-ish. Today I decided to groom it with Collonil leather gel before wearing and I found a large water spot at the corner that was hiding among wrinkles of gauffre leather. We know that water spots should be disclosed and they are difficult to take care of once the damage is done. It's a deal breaker, it will cost additional ~$100-150 to cover this spot alongside multiple spots and discolorations for $175, which makes price of this bag too high for its condition. I sent it back with misrepresentation claim. I really didn't want to give up on Tradesy but 2 orders of out 2 are SNADs. even if I see a NWT bag and they swear it was inspected by Tracy herself I'm done with Tradesy closets.
 
Damn it. Prada bag from Tradesy is a SNAD, not SNAD-ish. Today I decided to groom it with Collonil leather gel before wearing and I found a large water spot at the corner that was hiding among wrinkles of gauffre leather. We know that water spots should be disclosed and they are difficult to take care of once the damage is done. It's a deal breaker, it will cost additional ~$100-150 to cover this spot alongside multiple spots and discolorations for $175, which makes price of this bag too high for its condition. I sent it back with misrepresentation claim. I really didn't want to give up on Tradesy but 2 orders of out 2 are SNADs. even if I see a NWT bag and they swear it was inspected by Tracy herself I'm done with Tradesy closets.

So sorry, what a hassle! I would never buy from Tradesy anymore unless I would still want it at that price for the worst condition possible. Anything goes. It could be OK, but it could be completely destroyed also. I hope your refund is faster than my last one (~2 months!).
 
  • Like
Reactions: GemsBerry
I paid with PayPal via my credit card. I checked today and have been refunded. I was so excited to buy the bag. What's weird is they waited a few days to confirm the sale. Then they confirmed it. A few more days passed and I asked when would it ship. They said the next day. When the next day came I got a message saying they couldn't find the bag. Either they are very disorganized or the bag went to someone else, perhaps internally. What an ordeal for nothing.

I'm so glad you got your refund! Sorry you had to deal with this situation.
 
When I listed my NWT Coach scarf on Tradesy, Tradesy's suggested price was $25. I sold it for $41, including shipping. Retail was $38. Tradesy priced the returned item at $48, so they don't follow their own pricing recommendations.
 
  • Like
Reactions: GemsBerry
So sorry, what a hassle! I would never buy from Tradesy anymore unless I would still want it at that price for the worst condition possible. Anything goes. It could be OK, but it could be completely destroyed also. I hope your refund is faster than my last one (~2 months!).
Thank you Nicole, it will be very hard to deny that the spot is there so I feel upbeat:)
 
  • Like
Reactions: nicole0612
Damn it. Prada bag from Tradesy is a SNAD, not SNAD-ish. Today I decided to groom it with Collonil leather gel before wearing and I found a large water spot at the corner that was hiding among wrinkles of gauffre leather. We know that water spots should be disclosed and they are difficult to take care of once the damage is done. It's a deal breaker, it will cost additional ~$100-150 to cover this spot alongside multiple spots and discolorations for $175, which makes price of this bag too high for its condition. I sent it back with misrepresentation claim. I really didn't want to give up on Tradesy but 2 orders of out 2 are SNADs. even if I see a NWT bag and they swear it was inspected by Tracy herself I'm done with Tradesy closets.

That is probably better for all concerned.
I didn't really see anything all that horrible in the photos you posted and you didn't find the water spot either until doing a detailed go over of the bag. If it was hiding who would see it?
It is a light colored bag and as such will tend to show every little bump it comes into contact with. I had a talco gaufre and it was looking dingy in short order no matter how I babied it. Just the nature of the beast. I don't ever put anything on a bag to treat it. I wouldn't want a bag that had been treated with an after market product. So, please I hope that you didn't actually put that Collonil stuff on the bag and then return it. Not that I am going to buy it but still.................... :hrmm:
Tradesy needs to do a better job, but with the volume they must be handling, plus the deep discounts I just don't see it happening. Best to either stay away or temper ones expectations
 
That is probably better for all concerned.
I didn't really see anything all that horrible in the photos you posted and you didn't find the water spot either until doing a detailed go over of the bag. If it was hiding who would see it?
It is a light colored bag and as such will tend to show every little bump it comes into contact with. I had a talco gaufre and it was looking dingy in short order no matter how I babied it. Just the nature of the beast. I don't ever put anything on a bag to treat it. I wouldn't want a bag that had been treated with an after market product. So, please I hope that you didn't actually put that Collonil stuff on the bag and then return it. Not that I am going to buy it but still.................... :hrmm:
Tradesy needs to do a better job, but with the volume they must be handling, plus the deep discounts I just don't see it happening. Best to either stay away or temper ones expectations
No I haven't started and I'm happy I didn't use a drop of pricey Collonil on it. you didn't see it at photos because photos were horrible, I received the bag at night and I took them in a rush in the dark with flash. but for misrepresentation case I have better ones. maybe it's not that horrible but as I said restoration will have a hefty price tag, it's not worth it. as for "pre-treated" bags I don't even want to start on what comes in contact with bags, including body liquids, toilet floors etc. Collonil is a cleansing gel.
ETA: As for reducing expectations, I don't think so. I don't buy crap from the beginning, I don't like holding such things. As a seller I sell NWT or like new mostly and if there's a tiny issue I disclose it honestly and reflect it in the price. I expect companies and other sellers to have integrity. Given the current depressed condition of second hand market, it's a buyer's market. 2 out 2 SNADs with Tradesy closets don't leave any room for further expectations, I'm done with them.
 

Attachments

  • IMG_7474.JPG
    IMG_7474.JPG
    131.1 KB · Views: 191
  • IMG_7476.JPG
    IMG_7476.JPG
    104.7 KB · Views: 213
  • IMG_7477.JPG
    IMG_7477.JPG
    236.2 KB · Views: 219
Last edited:
Top