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I've done this with all my listings and I've had several of my buyers say the same thing.Me too, for the most part. Sold an item and the buyer sent me a message when she got it and she was like "I was expecting worse condition, but it is pristine!" But because I'm so scared, I list most things as gently used and just note that wear is unseeable, but is not in store bought condition.
I've done this with all my listings and I've had several of my buyers say the same thing.
I could probably get away with selling some of my items as "like new" but I don't want an unjustified return. All my items have the label "gently used", whether it is in excellent condition or average condition. And with those that are in "average" condition, I explicitly tell buyers to read the description before they buy it.
I get where you are coming from, but I am too paranoid to even use the "Like New" descriptor. To me it just opens a can of worms if you get a picky, fussy buyer, and with any selling platform I've witnessed, transaction conflicts are almost always in the buyer's favor. We are starting to notice this with Tradesy now that they've raised the commission rates and are returning items to the sellers for unfair reasons.I have some new shoes, but they have minor scratches on the bottoms from trying ons. And they were bought like this in store - on sale, or when you buy the last pair.
Like these ones for example.
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Regarding to Tradesy description even "Like new" is "This item may have been worn but has no visible signs of wear". And they offer to sell items with such flaws as "gently used". But that is not true, those shoes have never been worn. I sell them on eBay as "new" and never had any problems as long as I give clear pictures and accurate description of any imperfections. Tradesy needs to give us more variety in categories if they are not loyal to returns any more
Also some of the shoes are brand new, but without box. And only because of this it's "Like new" or even "Gently worn" condition to Tradesy opinion. But, again, they have never been worn, just don't have a box.
So unfair.
Meanwhile I have a banner in my closet "Select items on sale". Does anybody else have it? This sale is not promoted on the main page.
They manually chose 9 of my items for sale - 5% off - Ends in 16 hours. Paid by Tradesy. That's nice.
Paid by Tradesy? As far as I'm aware, it's paid by you. I have the same banner, but for 10% because that is what I picked. It is in closet settings and you can elect to opt in for sales or not to. And you can pick 5,10 or 15%. The only bad thing is you can't change it in the app, only desktop.
I had some items on sale paid by me before, and there was no "Paid by Tradesy" sign. Now it is, look
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They must be doing a designer sale? I've seen that when they do all Louis Vuitton's on sale. Is it the same brand?
To be honest having more classifications won't help as ppl don't pay much attention or get the nuances you're trying to impart. Best to approach from the buyers' or Tradesy's perspective and call it for what it is - in this case you could say these pumps were store display/sample/last pair with nicks and dents from try on, mention creases to upper leather above if any... and set the price for what you're comfortable with and will sell. Protect yourself as much as possible.I have some new shoes, but they have minor scratches on the bottoms from trying ons. And they were bought like this in store - on sale, or when you buy the last pair.
Like these ones for example.
![]()
Regarding to Tradesy description even "Like new" is "This item may have been worn but has no visible signs of wear". And they offer to sell items with such flaws as "gently used". But that is not true, those shoes have never been worn. I sell them on eBay as "new" and never had any problems as long as I give clear pictures and accurate description of any imperfections. Tradesy needs to give us more variety in categories if they are not loyal to returns any more
Also some of the shoes are brand new, but without box. And only because of this it's "Like new" or even "Gently worn" condition to Tradesy opinion. But, again, they have never been worn, just don't have a box.
So unfair.
To be honest having more classifications won't help as ppl don't pay much attention or get the nuances you're trying to impart. Best to approach from the buyers' or Tradesy's perspective and call it for what it is - in this case you could say these pumps were store display/sample/last pair with nicks and dents from try on, mention creases to upper leather above if any... and set the price for what you're comfortable with and will sell. Protect yourself as much as possible.
I've had an issue recently when I had an item listed as 'gently used' because it was NWT but had a small nick. Which I photographed close up and included in the description. A person was messaging me, confused about whether the item was used or not, almost accusing me of not using the actual photos of the item (because other than the small nick it was perfect and had tags attached)thanks, of course I do mention any dents / scratches etc. and factor them in my prices. it's not even a matter of discussion, I always give maximum info. I just don't feel like selling them as "gently used", that is the problem![]()
I've had an issue recently when I had an item listed as 'gently used' because it was NWT but had a small nick. Which I photographed close up and included in the description. A person was messaging me, confused about whether the item was used or not, almost accusing me of not using the actual photos of the item (because other than the small nick it was perfect and had tags attached)