Anyone Ever Buy and/or Sell on Tradesy?

[Real Authentication]

Yes, once, a purchase. Not a bad experience [emoji106]

 

[bernz84]

I'm sorry for your experiences with Tradesy and I agree, I think returns should have only been accepted if the item was misrepresented. I think if they had went with that rule instead of the free-for-all returns, there would be less wishy-washy and uninformed buyers who have made the return policy to what it is now. I have dealt with buyers like that and they are the worst. If they don't like secondhand stuff, go to the store, for crying out loud!

That and they really should have set up a feedback setup, like eBay. At least then buyers and sellers could see the person's transaction history and determine if they want to enter into a transaction with him/her.

I know my take on returns is harsh and not everyone would agree with me on this. I get that we all change our minds when it comes to buying an item. However, I think if something you buy doesn't work out and it's something you bought from a private seller and it was EXACTLY as described, you either a) try to sell the item yourself and b) do more research when you want to buy something else and use this experience as an expensive lesson.

It is unfortunate that there are many buyers who've basically abused the return system to the point that Tradesy is overwhelmed and flat out returning items to sellers in conditions that are worse than when originally sold. Tradesy "was" supposed to be a safe haven for us private sellers that didn't want to deal with bad buyers we find on eBay. At least with eBay we can see what type of person the buyer/seller is just based on their previous feedback. With Tradesy, you can't see anything!

 

[poopsie]

I know my take on returns is harsh and not everyone would agree with me on this. I get that we all change our minds when it comes to buying an item. However, I think if something you buy doesn't work out and it's something you bought from a private seller and it was EXACTLY as described, you either a) try to sell the item yourself and b) do more research when you want to buy something else and use this experience as an expensive lesson.

It is unfortunate that there are many buyers who've basically abused the return system to the point that Tradesy is overwhelmed and flat out returning items to sellers in conditions that are worse than when originally sold. Tradesy "was" supposed to be a safe haven for us private sellers that didn't want to deal with bad buyers we find on eBay. At least with eBay we can see what type of person the buyer/seller is just based on their previous feedback. With Tradesy, you can't see anything!

Unfortunately Ebay changed to where buyers can only receive + fb . Any hint of a - comment and the fb is removed and the seller reprimanded. You can only vet a buyer via their fb left for others.

 

[bernz84]

Unfortunately Ebay changed to where buyers can only receive + fb . Any hint of a - comment and the fb is removed and the seller reprimanded. You can only vet a buyer via their fb left for others.

Really? Wow, when was this?! My goodness, things have changed.

 

[whateve]

Hi ladies,
I rarely comment on this thread. It I do sell on tradesy and have been for about 3 years. It is a shame to see what tradesy has become!
They had the most potential but they are hitting their core business, the sellers.
I totally understand that they need to raise their commission and that the discounts they did before were absurd, they were loosing money! However since they purchase shop-hers, which was an amazing website and sold my high end items well, authenticating them and eliminating any potential issues with buyers, they went downhill.

I'm. Not sure what the gained with the acquisition but for sure it wasn't the customers as shop-hers offered something no other website did.

As a seasoned seller I will tell you what is happening:
Returns are being put on the sellers: if you sell a shoe that is new in box, without the original tag (price) and list it as new, tradesy will return the item to you and say that it needs to be listed as gently used. What??? It's new with dust bag with box? Why should I send the price?
I have had instances where the show was damaged and returned to me. I don't know if the damage is done by the buyer or by tradesy to have a reason to send to me. I have to send many extra high res pictures to the tô fight my case, many times they won't budge. I got back a pair of louboutins brand new, one pair completely stretched out, like if a man tried to fit his foot in. Totally damaged! I won this because I had many pictures t prove I shipped it on perfect condition.
Another pair came back with the heel caps unglued!!!!!! Sent pics of perfect shoes and got a response of, Sell it for $50 less and we will refund the diference. Needless to say I fixed it and sold it on Poshmark.
What I am trying to say is tradesy went from being a company with honest customer service and now they are not. I sell on posh despite the 20% fee because they are unbiased when it comes to these decisions. They don't favor only the buyer like eBay does. They also authenticate over $500.

Please be careful! Take many picture and expect to get an item back even though you know it was perfect!

Tradesy should eliminate the return policy for no reason, it helps no one!
They should take returns with only if the listing is misrepresented. If you look at how many items they have for sale it's ridiculous! People think this is Bloomingdales or saks! It's a resale site! You are getting brand new loubs for $300 and not $995!!!!!!!

Just wanted to make everyone aware sorry for the rant!

I'm just scared that they will end u like Vaunte and shut down the site while people are still owed thousands!

I'm afraid of that too. I withdraw my money as soon as I can. I have several items listed as new without tags, based on their system of asking if the item has tags and then if it has any signs of wear. I sell my shoes there exclusively because of the return policy and the shipping costs. If they changed their return policy, people would damage things in order to return, or lie.

Really? Wow, when was this?! My goodness, things have changed.

The change that sellers could only leave positive feedback for buyers went into effect a very long time ago, probably more than 5 years.

 

[Pinkpeony123]

I had 2 buyers message me today they want to buy my items after I deleted everything. If they were going to buy they should've done it before today. I'm going to relist them but they will have to absorb the new fees and pay within 48 hours or I'm deleting them again.

 

[whateve]

I had 2 buyers message me today they want to buy my items after I deleted everything. If they were going to buy they should've done it before today. I'm going to relist them but they will have to absorb the new fees and pay within 48 hours or I'm deleting them again.

That's interesting. I wish I knew how many sellers took off their items, if it was enough for Tradesy to notice.

 

[LL777]

That's interesting. I wish I knew how many sellers took off their items, if it was enough for Tradesy to notice.

I think in a short term they are happy about us removing our listings. In this case, they will sell more stuff from their closets. I believe if you purchase something from their closets you are not able to return. Correct me please if I'm wrong. By increasing their fee, they are going to weed out a lot of buyers as well. I won't buy anything off Tradesy anymore.

 

[whateve]

I think in a short term they are happy about us removing our listings. In this case, they will sell more stuff from their closets. I believe if you purchase something from their closets you are not able to return. Correct me please if I'm wrong. By increasing their fee, they are going to weed out a lot of buyers as well. I won't buy anything off Tradesy anymore.

I've only bought a few things on Tradesy. I stopped because of the return policy. I don't want store credit for a return, because I might not find something else I want. I'm finding myself buying on ebay like I have always done. I don't always care if the seller takes returns, but for things I'm not sure about I'll buy from someone who takes returns. I'd much rather get the money back on my credit card, even if I have to pay something to return.

 

[nicole0612]

I think in a short term they are happy about us removing our listings. In this case, they will sell more stuff from their closets. I believe if you purchase something from their closets you are not able to return. Correct me please if I'm wrong. By increasing their fee, they are going to weed out a lot of buyers as well. I won't buy anything off Tradesy anymore.

Their closets allow returns unless they are having a sale, then it is final sale.

 

[LL777]

Their closets allow returns unless they are having a sale, then it is final sale.

Thank you I didn't know about that.

 

[Pinkpeony123]

I think in a short term they are happy about us removing our listings. In this case, they will sell more stuff from their closets. I believe if you purchase something from their closets you are not able to return. Correct me please if I'm wrong. By increasing their fee, they are going to weed out a lot of buyers as well. I won't buy anything off Tradesy anymore.

They probably are happy to lose small sellers. Their main goal now is to empty their own closets anyway. Maybe they only want the volume seller's that have thousands of sales each year. As a,seller I always felt more secure on Tradesy but not anymore. If I need to buy I'll try ebay first. Instead of selling I'll just consign.

 

[alwayscoffee89]

This is what Tradesy wrote to me in response to them cancelling my sale for an authentic Louis Vuitton Bastille. Seller did not have pictures of date code.
First I'll post what I wrote to them:

 

[fashion_victim9]

This is what Tradesy wrote to me in response to them cancelling my sale for an authentic Louis Vuitton Bastille. Seller did not have pictures of date code.
First I'll post what I wrote to them:

wow, at least it wasn't copy+paste answer that even not related to your e-mail lol
they often answer with these common texts like they have some patterns prepared. I have to write for the second time and ask like did you REALLY read my e-mail? cause I have a feeling that you didn't

 

[GemsBerry]

This is what Tradesy wrote to me in response to them cancelling my sale for an authentic Louis Vuitton Bastille. Seller did not have pictures of date code.
First I'll post what I wrote to them:

It gets too messy nowadays, but as long as explanation goes it looks like they really tried to protect the buyer. the question is did they do it timely. with current delays with email notifications and even sale notifications, I'm not entirely sure that the seller is the one to blame.