I think they are examining all returns more carefully these days even if the buyer just changed her mind. I imagine there have been cases where the return ended up being fake.
Anyone Ever Buy and/or Sell on Tradesy?
- Thread starter iluvmybags
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I'm new to Tradesy and haven't sold a lot of things. Apparently one of my items was returned but I too never got any notification from Tradesy nor the buyer. I found it only when I clicked on the item in my "sold" items and found it being sold (or sold) by Strawberry Fields.
If the buyer wants a return because they did not like it, changed mind, etc, you don't get notified. If the buyer wants a return because they claim it is fake, not as described, etc- you get notified. Basically anytime they return and your money is subject to be taken away, you are notified. This is what I have noticed after 63 sales.
I did and I paid for it, then she would not pick it up at ups the store. I got Tradesy involved and she finally picked it up. Then tradesy released the money to me.
That's good to know. It means no news is good news! I guess there wasn't a problem with any of mine then.
Ugh. Better not be. It's brand new, it's a Coach purse so it's definitely not fake. I bought it myself and it has the dust bag and coach box! It was brand new!! That makes me really mad. Hopefully Tradesy is on my side, if not I'm done. How can I risk selling my things if not? I've heard from a lot of reviews that they always side with the buyer. Has anyone has a similar experience?
Read back a few pages about my recent experience with this very subject. I sold a brand new Louis Vuitton pochette. Buyer must've had remorse and wanted money back so she dirtied my item up and returned saying not as described. They sided with her even though I sent pics, receipt, and video. They ignored my proof till I spent literally five plus hours contacting them back and forth then reporting them to Better Business Bureau. It was a nightmare, but my video saved me in the end
I remember that.
Are you still selling with them? If this goes bad, what's the process of reporting them to BBB? I don't think I would sell anymore. Doesn't seem like they care about sellers from what I've read. Does it cross their mind that the buyer might ruin an item?!
I couldn't bite my tongue and wait to see why she returned it, so I messaged the buyer and she was super nice. I guess I measured the purse inaccurately and she requested a return. She doesn't seem like the type to ruin a purse, so if I get it back then I'll just relist it! No biggie.
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i decided not to give mine either. it's a personal decision. lots of people don't even care one bit about their SS# and privacy - just look at people on youtube and twitter and instagram and social media basically telling everyone where they live and work and shop. it's nuts imo. but you do what makes you comfortable. ebay doesn't require it and there is really no need for an SS# unless the company is trying to track major sellers and report them to the IRS. tradesy they can use the SS# to report earnings and make the high volume sellers responsible for taxes. but for minor sellers it's not cool of them to ask for that b/c the sales aren't high enough to matter.
They will definitely rule in her favor then. At least you'll probably get it back in good condition so you can relist it.