Anyone Ever Buy and/or Sell on Tradesy?

[alwayscoffee89]

I believe you are mistaken, at least in my case. This used to be the rule but now doesn't apply to unconfirmed sellers like me. When Tradesy sent out that letter last month, everything changed. Now you may get your money in 4 days but it isn't guaranteed. If a buyer requests a return for any reason, Tradesy waits until they have had a chance to examine the return before releasing your money. Even if the buyer doesn't claim it is fake or damaged, it still could be.

What I found surprising is that they released my money and then the next day it reverted back to pending. What if I had already withdrawn it?

Didn't you agree once that I work for Tradesy because I wrote a nice review? haha. I guess this PROVES I don't since I'm not aware of their new policy.

It appears I am missing money for one of my sales that was previously released but I hadn't withdrawn yet. It changed back to pending on my payouts page, but nothing is showing on my sales page to show there is a problem. If it was released after 4 days after delivery, that should mean the buyer can't return, right?

But you just answered your own question so I guess you knew more than you thought. haha.

If a buyer requests a return for any reason, Tradesy waits until they have had a chance to examine the return before releasing your money. Even if the buyer doesn't claim it is fake or damaged, it still could be.

Perhaps it was within the 4 days and they didn't notify you or mistakenly released the money and quickly took it back.

As far as the other question, if you had already withdrawn it, I'm not sure how that works, I always withdraw money right away. They might take money from credits or your next sell. I sure hope they don't have a way of taking it from your own bank account!! That's scary.

 

[GemsBerry]

That is odd. Even if the buyer used it in the 4 day period prior to returning it, how could a person do that much damage in a few days?

The whole thing was sketchy from the beginning. Customer asked questions explicitly about smoke odor, which was none. Then name and address were quite odd (no first name, address not recognized by USPS), I shipped it anyway as long as Tradesy label generator was OK with such incomplete information.
My explanation would be she used bag, then wanted to return it for full refund, not credit pulling SNAD so she might have done additional damage to it. But because she stupidly sent me email that the bag is great and she's happy and i pointed at it to Tradesy, they released my funds without a hiccup and assured me that it's all good on my side.

 

[alwayscoffee89]

Yikes! This whole thing makes me want to revoke all of my listings and just sell in person. I would also never send to an address that was not recognized, I would confirm it.

People are so dishonest, it's scary for us sellers!

The whole thing was sketchy from the beginning. Customer asked questions explicitly about smoke odor, which was none. Then name and address were quite odd (no first name, address not recognized by USPS), I shipped it anyway as long as Tradesy label generator was OK with such incomplete information.
My explanation would be she used bag, then wanted to return it for full refund, not credit pulling SNAD so she might have done additional damage to it. But because she stupidly sent me email that the bag is great and she's happy and i pointed at it to Tradesy, they released my funds without a hiccup and assured me that it's all good on my side.

 

[GemsBerry]

What does it matter? You got your money and they got their refund. What Tradesy wants to do after that is up to them, right? It'd be one thing if you didn't get your money and they sent the bag back to you with more damage....

Originally I thought so too, I got paid fast, why bother? But customers who favorited the sold item and asked Qs about it (it was a real bargain for rare color and great condit) get back to me and ask why it was returned and relisted. I respond that it was all good on my side, they should ask Abbey R for details. So it's about my reputation as a seller which is pristine with 30+ sales of high end items.
And importantly, as some posted earlier, the sale is not complete even after you withdrew your funds if the item was returned. In case a new buyer returns it for SNAD, Tradesy will withdraw funds from your bank account or PayPal even several months after original sale for investigation. If customer deliberately damaged bag or did switcheroo, it will be seller's problem.

 

[whateve]

Didn't you agree once that I work for Tradesy because I wrote a nice review? haha. I guess this PROVES I don't since I'm not aware of their new policy.



But you just answered your own question so I guess you knew more than you thought. haha.
Perhaps it was within the 4 days and they didn't notify you or mistakenly released the money and quickly took it back.

As far as the other question, if you had already withdrawn it, I'm not sure how that works, I always withdraw money right away. They might take money from credits or your next sell. I sure hope they don't have a way of taking it from your own bank account!! That's scary.

I don't appreciate your snarkiness.

 

[alwayscoffee89]

Originally I thought so too, I got paid fast, why bother? But customers who favorited the sold item and asked Qs about it (it was a real bargain for rare color and great condit) get back to me and ask why it was returned and relisted. I respond that it was all good on my side, they should ask Abbey R for details. So it's about my reputation as a seller which is pristine with 30+ sales of high end items.
And importantly, as some posted earlier, the sale is not complete even after you withdrew your funds if the item was returned. In case a new buyer returns it for SNAD, Tradesy will withdraw funds from your bank account or PayPal even several months after original sale for investigation. If customer deliberately damaged bag or did switcheroo, it will be seller's problem.

I see! Thanks for explaining. In that case, maybe Tradesy damaged it themselves.

If the customer deliberately damaged a bag, how would Tradesy know? It looks like the other poster on here had that happened to her and her own documentation didn't save her.

 

[alwayscoffee89]

I don't appreciate your snarkiness.

How was I being snarky "whatev"? I feel like everything I said was true. You agreed with others that I must work for Tradesy, you answered your own question in another post and I even ended the reply to another question to yours in a friendly response:

alwayscoffee89:

As far as the other question, if you had already withdrawn it, I'm not sure how that works, I always withdraw money right away. They might take money from credits or your next sell. I sure hope they don't have a way of taking it from your own bank account!! That's scary.

If we are sharing opinions here, let's be honest, you've been nothing but pithy with your replies towards me:

whatev:

Most of us already know everything you've said. If you had read this thread from the beginning, you'll see that many of us have more experience with Tradesy than you, and most of us like Tradesy, which is why we are still active on this thread.

whatev:

Buying and selling is not allowed on the purse forum.

Furthermore, you don't have to like what I say and I don't have to like what you say.

 

[nicole0612]

The whole thing was sketchy from the beginning. Customer asked questions explicitly about smoke odor, which was none. Then name and address were quite odd (no first name, address not recognized by USPS), I shipped it anyway as long as Tradesy label generator was OK with such incomplete information.
My explanation would be she used bag, then wanted to return it for full refund, not credit pulling SNAD so she might have done additional damage to it. But because she stupidly sent me email that the bag is great and she's happy and i pointed at it to Tradesy, they released my funds without a hiccup and assured me that it's all good on my side.

Most likely that is what happened. It is so sad that your bag got damaged in the process. Thank goodness she was a careless criminal though!

 

[nicole0612]

Originally I thought so too, I got paid fast, why bother? But customers who favorited the sold item and asked Qs about it (it was a real bargain for rare color and great condit) get back to me and ask why it was returned and relisted. I respond that it was all good on my side, they should ask Abbey R for details. So it's about my reputation as a seller which is pristine with 30+ sales of high end items.
And importantly, as some posted earlier, the sale is not complete even after you withdrew your funds if the item was returned. In case a new buyer returns it for SNAD, Tradesy will withdraw funds from your bank account or PayPal even several months after original sale for investigation. If customer deliberately damaged bag or did switcheroo, it will be seller's problem.

This is my understanding as well, that Tradesy can withdraw from your bank account down the road if they need to. Didn't that happen to someone on this forum a few months ago?

 

[yai]

Sorry Yai, I think that is a horrible idea. What buyer wants to wait for you to respond with a code? Once they open the lock, they are free to do whatever they want (good ole' switch-a-roo if they wanted).

ess is and so far it has worked for me!!

I guess as you said, we don't all have to agree. The locks work for me perfectly. The main thing to take from that is to protect yourself as a seller by whatever means work for you. If the tags work for you, great.

What buyer wants to ask for a code? Whoever is interested in what I have to offer. I really don't care if anyone is put off - I am not begging anyone for sales. If as a buyer the lock puts someone off, they can walk on by to the next seller. I sell on my terms and I want a buyer to confirm to me in writing the condition of the item when they receive it. I do that because I stand by everything I offer. If it's not in the expected condition, don't ask for the code, just return it and I'll happily take it back. To be clear, I am not a reseller hoping to make tons of profit. I don't absolutely have to make a sale so I am not trying to please any potential buyer. I sell things I bought because I loved them but they didn't work for me - I would rather keep my item than run the risk of anyone damaging it. I am perfectly okay with not making a sale to anyone with an objection.
Just FYI though, all the items I have sold with locks (just 4 bags really and 1 dress) were bought within a day of my listing going up. The buyers never even questioned the lock idea....

 

[alwayscoffee89]

I don't like that! It doesn't sound right to me. Maybe your Paypal, but not your own bank account. That's sketchy, don't ya think?

This is my understanding as well, that Tradesy can withdraw from your bank account down the road if they need to. Didn't that happen to someone on this forum a few months ago?

 

[alwayscoffee89]

I guess as you said, we don't all have to agree. The locks work for me perfectly. The main thing to take from that is to protect yourself as a seller by whatever means work for you. If the tags work for you, great.

What buyer wants to ask for a code? Whoever is interested in what I have to offer. I really don't care if anyone is put off - I am not begging anyone for sales. If as a buyer the lock puts someone off, they can walk on by to the next seller. I sell on my terms and I want a buyer to confirm to me in writing the condition of the item when they receive it. I do that because I stand by everything I offer. If it's not in the expected condition, don't ask for the code, just return it and I'll happily take it back. To be clear, I am not a reseller hoping to make tons of profit. I don't absolutely have to make a sale so I am not trying to please any potential buyer. I sell things I bought because I loved them but they didn't work for me - I would rather keep my item than run the risk of anyone damaging it. I am perfectly okay with not making a sale to anyone with an objection.
Just FYI though, all the items I have sold with locks (just 4 bags really and 1 dress) were bought within a day of my listing going up. The buyers never even questioned the lock idea....

That's awesome it worked for you!! Not against it, just never seen it. I just would be afraid of them re-using the lock. Also, if I were buying it, I'd hope that you'd respond withe a code right away so I could use it Which I'm sure you do.

I like the security tags because they are a penny each. But who knows what Tradesy does or would do if an item was returned without the lock/tag when it originally had one? I guess the deters the customer away from purchasing from someone who goes the extra step, right? If it works, keep doing it!

 

[p3b]

Correct. This is one of my tips I gave previously. That is one way I can tell if a seller has had a lot of returns. I go to their sold items and it will show whether they have been relisted or if they sold it, it will say in bold "sold". The ones relisted don't show "sold" next to the price anymore and then when you click on it, it's usually relisted on Strawberry Fields, Penny lane or the Abbey one. I like to buy from sellers who have the least returns possible. Sometimes people who buy and sell will relist the original item and you'll see that too when you look at the original seller's "sold items". Doesn't mean it's a bad thing, but it just raises a flag to me. My own personal opinion.

You should not automatically think that a seller that had a return must have issues though. I know one buyer returned a purse I sent her because she ended up not liking the color. She returned it for site credit to get something she preferred instead so one of Tradesy's closets sold it. The other was a buyer having remorse then adding marks to my brand new item and trying to get their money back. Finally, after hours calling and e-mailing them pictures and video to prove it was brand new, they have reversed their decision and given me my money. I guess they will now have to resell the item and probably at a loss due to the marks (unless they reverse giving her a refund and mail the item back to her, but I don't know how that works. I don't care, as long as I got my money).

So both cases were not my fault as a seller. I wish Tradesy would not make it so obvious that they are reselling an item that was returned because of something like this. It is obviously decided it wasn't my fault, but will show this way and someone who thinks as you do will assume there were issues on my end when there were not.

 

[nicole0612]

I don't like that! It doesn't sound right to me. Maybe your Paypal, but not your own bank account. That's sketchy, don't ya think?

I don't know that it is too different in the end. I know that PayPal can retrieve money from a seller's bank account months later, because I unintentionally bought a fake purse on eBay this past year, then quickly afterwards had my son 2 weeks early and didn't get around to opening the box, much less getting the authenticity checked until about 4 months after the purchase. It was fake, and the seller said that they had closed their PayPal account so too bad. It was within the 6 month limit for a claim, so PayPal refunded me and their CS told me not to worry that the seller's PP account was closed because they would get their money back from the seller's bank account.

 

[EGBDF]

You should not automatically think that a seller that had a return must have issues though. I know one buyer returned a purse I sent her because she ended up not liking the color. She returned it for site credit to get something she preferred instead so one of Tradesy's closets sold it. The other was a buyer having remorse then adding marks to my brand new item and trying to get their money back. Finally, after hours calling and e-mailing them pictures and video to prove it was brand new, they have reversed their decision and given me my money. I guess they will now have to resell the item and probably at a loss due to the marks (unless they reverse giving her a refund and mail the item back to her, but I don't know how that works. I don't care, as long as I got my money).

So both cases were not my fault as a seller. I wish Tradesy would not make it so obvious that they are reselling an item that was returned because of something like this. It is obviously decided it wasn't my fault, but will show this way and someone who thinks as you do will assume there were issues on my end when there were not.

I agree. I think one of the appeals of Tradesy is that buyers can return items if they don't like them, they don't fit, etc. I've bought 2 things from Tradesy's closets and I was apprehensive because I knew they were returns. But I was very pleased with what I received.