I looked back through my emails and it was at least last Dec that it changed to 3 days to confirm a sale.
Anyone Ever Buy and/or Sell on Tradesy?
- Thread starter iluvmybags
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just email tradesy and let them know they will correct it on their end
me too.. i think its been this way for a while now i dont remember it being 5 days
I did and used one box, put same tracking number on both. I contacted buyer and Tradesy to tell them both. Tradesy said it was fine.
Don't let them argue with you. I'm going through crap where someone wanted receipt but my listing never listed it and now they requested return saying not as described or whatever BS. It was brand new LV pochette from Damier Ebene with rose ballerine Neverfull. Now I have to wait weeks for my money even after sending pictures, receipt, and video to Tradesy. They don't care. They get interest on my money being held.
I once gave partial refund to a buyer, because she found a small scratch on hardware of my bag. I wasn't happy with it as the price was already a steal, but I gave the buyer $50 refund as I didn't want to deal with return / relisting items / loosing time etc. She wrote to Tradesy team about it, and they contacted me and told to transfer this money to their PP. I did and then they refunded her. But I think it was kinda exception, not a rule. They don't usually offer such service, but it can work for persevering buyers / sellers.
They are such BS. They don't care about sellers at all. Someone returned my brand new authentic Louis Vuitton Damier Ebene with Rose Ballerine interior pochette saying not as described. Their crap e-mail said if I want to sell it again I need to upload 12 pictures, there isn't 12 things to photograph about this freaking item. I sold the same exact item but in Damier Azur in April with the same amount of pictures (7, one was copy of receipt) and did not have a problem. Same description as well. The buyer had remorse and gets their money back. I even took a video of the item before mailing it out and e-mailed it to them! I am so freaking pissed right now. I have had 63 sales. I am about to just pull the remaining 35 items I have for sale now.
Look at this link: https://www.sitejabber.com/reviews/www.tradesy.com?page=2
I should have read this before listing over there. I never buy there.
I just filed a complaint with the Better Business Bureau against them too.
Look at this link: https://www.sitejabber.com/reviews/www.tradesy.com?page=2
I should have read this before listing over there. I never buy there.
I just filed a complaint with the Better Business Bureau against them too.
Sorry that you had a bad experience. Does Tradesy tell you exactly what the reason for the 'not as described' is?
They cited "it has more wear than listed" as reason for return on a BRAND NEW ITEM! They obviously never watched the video of the item that I sent to you before I shipped it! Absolutely ridiculous. I included a copy of the receipt of the purchase on July 29th for the item I sold on July 29th. What use was there in hours? The video shows the item was brand new. If they continue to refuse my money, I am going to be LIVID if they send an item back that has been used or is fake. I HATE TRADESY.
Yikes! I just sold my Louis Vuitton, so hopefully it goes well! Tradesy should keep in mind that you have had 63 sales and that you have given them profit!! I mean, how bad could the bag have been? They should have relisted it themselves and sold it. I'd be scared to get a "damaged" bag back. Keep track of everything. I've heard of buyers damaging a bag when they had buyers remorse and wanted their money back in full, I really hope that isn't the case!!!
I know it seems hard to do, but it is so easy to take 12 pictures. You take pictures of the date code, all four corners of the bag, the interior, the bottom of the bag, the zipper, the handles, the front and back of the bag. Before you know it, you need more space for pictures!
It might be best in the future to include in your description that the item looks brand new, but has been used and is not brand new as if you bought it from a boutique. I am always tempted to put on my items gently used instead of "new" because after all, it is a used bag they are buying! If they want brand spanking new, these people need to go to the boutique!
I'm just being nosy here, but why are you selling a bag that was JUST purchased? You say you had another one in April too? Do you just buy and sell? Or do you really purchase them and then sell them right away? I've always been curious because I see a lot of sellers out there with "brand new" items that had just been purchased...
Yikes! I just sold my Louis Vuitton, so hopefully it goes well! Tradesy should keep in mind that you have had 63 sales and that you have given them profit!! I mean, how bad could the bag have been? They should have relisted it themselves and sold it. I'd be scared to get a "damaged" bag back. Keep track of everything. I've heard of buyers damaging a bag when they had buyers remorse and wanted their money back in full, I really hope that isn't the case!!!
I know it seems hard to do, but it is so easy to take 12 pictures. You take pictures of the date code, all four corners of the bag, the interior, the bottom of the bag, the zipper, the handles, the front and back of the bag. Before you know it, you need more space for pictures!
It might be best in the future to include in your description that the item looks brand new, but has been used and is not brand new as if you bought it from a boutique. I am always tempted to put on my items gently used instead of "new" because after all, it is a used bag they are buying! If they want brand spanking new, these people need to go to the boutique!
I'm just being nosy here, but why are you selling a bag that was JUST purchased? You say you had another one in April too? Do you just buy and sell? Or do you really purchase them and then sell them right away? I've always been curious because I see a lot of sellers out there with "brand new" items that had just been purchased...
So now I find out the buyer in fact did use it and leave marks on it prior to returning it just to get them to give her the money back. They are sending me a used item after I mailed the buyer a brand new item!
I bought two Neverfulls that come with pouches and I don't like the pouches. Both times I sold the pouch BRAND NEW never used. Why should I put the item is used when it in fact is brand new? Why don't they take my PROOF that it was brand new. I can understand if I had no proof, but I have pictures AND video showing it is brand new. The video has the buyer's mailing label to show it was taken at the time I printed the label to send it. RIDICULOUS
My item is sold for at least 8 hours but I still didn't receive an email from tradesy and when I log in to confirm the sale I didn't see anything. How long does it take for tradesy to let me confirm the sale once buyer paid for the item?
Can you call and keep trying until you get someone who will listen to you? (I don't know whether that's something that can be done on Tradesy but I often recommend it for ebay.)