Yesterday I handed over my asymmetrical satchel to my SA to send back to Celine for repair.
I love this bag, but after using it only a handful of times I noticed that two of the feet on the bottom were very loose. I tried to find a way to tighten them myself but couldn't. I finally had to admit that I was nervous enough about one of them falling off that it was preventing me from carrying the bag, and so I turned it over for repair.
I've been given a rough estimate of 4-6 weeks for the repair, but I know it could be longer.
I've never had a problem with a Celine bag, and am disappointed to have this issue after such little use. I hope Celine can repair it to my satisfaction, and that this is just an anomaly, not a sign of a decline in quality!
I love this bag, but after using it only a handful of times I noticed that two of the feet on the bottom were very loose. I tried to find a way to tighten them myself but couldn't. I finally had to admit that I was nervous enough about one of them falling off that it was preventing me from carrying the bag, and so I turned it over for repair.
I've been given a rough estimate of 4-6 weeks for the repair, but I know it could be longer.
I've never had a problem with a Celine bag, and am disappointed to have this issue after such little use. I hope Celine can repair it to my satisfaction, and that this is just an anomaly, not a sign of a decline in quality!