Apparently Chanel doesn't own a repair shop, not in Paris, not anywhere based on the information shared in another thread. It's been been outsourced to 3rd party companies but every now and then SA's would feed us with the info about the our Chanel items being sent straight to Paris for inspection and repair, justifying why it takes months to a year for the repair.Just wondering why Chanel would rather send a bag to a local repair shop rather than Chanel’s own repair in Paris?
https://forum.purseblog.com/threads...the-19-tote-saga-thread.1054427/post-35288089