Hi...thanks for your advice! I store everything on it's side in a box with tissue or those little air cushions inside (like Hermes). Gravity isn't anyone's friend

Anyway, I went to
Fendi today and they said that you really have to balance things on either side to make it stand straight or else, yes, it falls down. That's probably why they re-designed the bag without the heavy middle piece on the X-lite. I think it's the heavy mid-section that causes the issue--too much weight on one side tips it over. I was thinking it may have just been my bag (and AndyMor's bag) but, in my case, they said my bag looked brand new and there was nothing wrong with it--but it's something they hear a lot. Just balance what you put in it. Now, my bag empty does it, but that could be the weight of the strap or the way the handle is balanced. It's annoying but normal, apparently.