I've mostly been buying from Macy's ever since the 60 day policy started. Macy's is usually pretty busy compared to my
coach boutique too. The SA isn't hovering and trying to convince you to do an exchange over a return. I never feel pressured to buy at Macy's or feel bad for returning stuff. I'm always treated the same if I'm buying a lot or returning something I've had sitting in my closet for 3 months. They also always try to give out coupons and tell me when upcoming sales are where at the coach boutique they act like your a criminal for asking if they allow price matches.