If you know what you want, I'm 99% certain if you call a flagship Macy's they will allow you to order over the phone.
Back in the dark ages before the Internet, I saw people holding plush Macy's Snoopy dolls while watching the Thanksgiving parade. Obviously I HAD to have one. On Friday (yep, Black Friday, insane shopping day of the year) I called the Herald Square store and the very nice SA said they were available with a $35 purchase. I explained the lack of Macy's near me and could I order on the phone. She said "yes" immediately, so I bought $35 in Lancome mascara (because there was no going wrong with that - I knew what I was getting) and got Snoopy.
Now we do have Macy's here but still don't have ones with Snoopy. The more things change...