hermes dalvy, orange swift calfskin cdc with ghw, twilly and dragon charm
thanks for letting me share
Celine mini luggage in Fluo pink
My new Miss Dior black peep-toe pumps! Love it!
On a side note, I wanted to share how impressed I was with Dior's exceptional customer service. Me and hubby came in on a relatively busy weekend at the SCP boutique but the SAs greeted us upon arrival and treated us with glass of champagne and chocolate-flavored merengue while browsing around the store. They were not snobby and genuinely attentive, making sure we have the assistance we needed. I really was not planning on buying anything, but ended up walking away with my first investment pumps! Best surprise of all, I just received a "Thank-You" Dior postcard message from the SA that help us out
As long as Dior keeps treating people as valued customers, I see Dior eventually getting more customers and bigger fanbase in the future, something that most Chanel boutiques should learn from and think about IMO, especially with the insane price increases
I had a different experience with Dior and have completely banned them.
When you're purchasing, most SAs would treat you exceptionally well. I bought a seasonal Dior bag 5 years ago at the Avenue Montaigne store. It was a magical experience. Paris! Dior! Ahhh....
When I returned, the handle was starting to fall apart so I sent it in for repair. My bag was not available in the US, but there were other bags in the collection that shared the same handle straps. The store in Florida assured me that they will replace them with the exact same straps. There was also a very similar bag to mine in the collection available in the US that had different and uglier straps. Dior Repair replaced the bag with the uglier and not the same straps as the original. When I got the bag back I told them that if they couldn't replace them with the same straps they could have at least asked if I still wanted them to change it as the look of the bag has changed. They refused to fix it. I escalated the matter to head office in NYC and was told they would not do anything further and that I should personally go to Paris and deal with it. So called customer service.....
missygucci said:Aww, sorry to hear that you had to go through all that...I haven't purchased a Dior purse before, but now I'm aware of the risks of what can happen when a product goes wrong, especially if it was purchased internationally...did you eventually get your matter resolved in Paris?
woooooooooooow!!! BevyofpursesMany congrats!!!!
Love this color and ostrich leather
Cartier Love bracelet in rose gold. I love it so
Prada Bear and bag....