bottega veneta repairs
- Thread starter Denial
- Start date
Hi
I had two bags repaired.
I called and they requested I send to the NYC store.
A handle of my black tote ripped off (I took it on vacation and had it LOADED with stuff no wonder), and also I had some rips in the weave of my cream handbag.
I sent both to the NYC store. The repair person called me (I do have his name at home somewhere), and discussed w/ me what I needed.
I received my handbags back 2 weeks later, and was charged 40.00 for the cream handbag and no charge on the black.
The only problem: I wasn't home when the package arrived. My husband was and he thought I had ordered more handbags from BV!!
Ought oh!
I had two bags repaired.
I called and they requested I send to the NYC store.
A handle of my black tote ripped off (I took it on vacation and had it LOADED with stuff no wonder), and also I had some rips in the weave of my cream handbag.
I sent both to the NYC store. The repair person called me (I do have his name at home somewhere), and discussed w/ me what I needed.
I received my handbags back 2 weeks later, and was charged 40.00 for the cream handbag and no charge on the black.
The only problem: I wasn't home when the package arrived. My husband was and he thought I had ordered more handbags from BV!!
Ought oh!
Hi there, this is urgently asking for help. please help
1. my wife's BV which is a birthday gift from me to her got wet due to a pipe leak in the cabinet and the weaving sort of shrunk! and zipper is now twisted resulting in not being able to zip properly and she is very upset.
2. Bag model (i research from Internet) should be Corniola Intrecciato Montaigne Bag. BTW, i donno where to find the serial nos etc and well ... i cant find the receipt as well. was brought in Paris when there for work, so sort of grab and go type...
anyone can advise where can i go to send this to the official repairer etc?
Richard (Singapore)
1. my wife's BV which is a birthday gift from me to her got wet due to a pipe leak in the cabinet and the weaving sort of shrunk! and zipper is now twisted resulting in not being able to zip properly and she is very upset.
2. Bag model (i research from Internet) should be Corniola Intrecciato Montaigne Bag. BTW, i donno where to find the serial nos etc and well ... i cant find the receipt as well. was brought in Paris when there for work, so sort of grab and go type...
anyone can advise where can i go to send this to the official repairer etc?
Richard (Singapore)
Attachments
richard
have u tried drying out the bag? i remember someone on this forum had her empty bag blown by the wind into her swimming pool and it still turned out ok after she dried it out! maybe insert paper towels in the bag amd blow a fan at it indoors. when it is dry quickly send it to a boutique in singapore with your receipt. they can best advice u how much it would cost to repair, if it is at all possible.
send it back to the boutique where you bought it
if it is within a year it should be repaired with no charge
if it past a year the charge will be nominal
but they can fix it
if it is within a year it should be repaired with no charge
if it past a year the charge will be nominal
but they can fix it
The numbers which u seek are on a tag inside the zippered pocket
It is really not good to get a BV bag wet
Dry out of direct heat and sunlight
I would take it to the nearest BV store to you and see what they have to say
I don't know how they handle repairs overseas. In the US market they do repairs.
It is really not good to get a BV bag wet
Dry out of direct heat and sunlight
I would take it to the nearest BV store to you and see what they have to say
I don't know how they handle repairs overseas. In the US market they do repairs.
Hi there to all the BV supporters,
i have sent the damage bag to the singapore BV boutique for the evaluation and if possible repair.
thank you all for the great advise...
1. drying out is not a good advise as the skrinkage is not even and results in the same as my problem. (twisted zippers etc)
2. BV intrecciatos are made of untreated soft leathers and prone to the slightest colors and water damage... so BEWARE
Cheers and thank to all of you.
Richard
i have sent the damage bag to the singapore BV boutique for the evaluation and if possible repair.
thank you all for the great advise...
1. drying out is not a good advise as the skrinkage is not even and results in the same as my problem. (twisted zippers etc)
2. BV intrecciatos are made of untreated soft leathers and prone to the slightest colors and water damage... so BEWARE
Cheers and thank to all of you.
Richard
