Sales associates in the outlet near me have handed over everything I have asked for. A huge extra storage box, several small boxes for non Gucci charms I want to protect, bags, extra receipt envelopes. Only LV is stingy with boxes. You can't even pay for one, I've tried. If you order small replacement pieces you have demand a pull out drawer box, which I have an received. Gucci does have small dustbags that are bigger than a 9 inch wallet. If your near an outlet, not a boutique just ask for one. Or you could buy drawstring shoe holders and use that for a wallet. They are sold in the luggage section of department stores.