*Who is waiting for a Linea Pelle bag to be delivered?*
- Thread starter posk51
- Start date
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I'm worried too! I'll call and throw a major fit if it doesn't look like new. 89 bucks is still 89 bucks!
From their website:
Returns and Exchanges
At LPCollection.com, we pride ourselves on highest quality merchandise and service. If you are not delighted with your purchase, return or exchange the item in its original condition within 30 days for a full refund, less shipping costs. Items that are on final clearance discounted 50% or more cannot be returned for a refund; however, they may be exchanged for a different size or color. Please contact customer service to arrange exchanges on clearance items.
http://www.lpcollection.com/CustomerService.aspx
Hopefully Socaltrojan they will pay for the shipping.
Returns and Exchanges
At LPCollection.com, we pride ourselves on highest quality merchandise and service. If you are not delighted with your purchase, return or exchange the item in its original condition within 30 days for a full refund, less shipping costs. Items that are on final clearance discounted 50% or more cannot be returned for a refund; however, they may be exchanged for a different size or color. Please contact customer service to arrange exchanges on clearance items.
http://www.lpcollection.com/CustomerService.aspx
Hopefully Socaltrojan they will pay for the shipping.
Although I have not received my order of my LP Zoe, I am a bit disappointed if that is what the back of the bag looks like. I liked the front of the purse a lot with the netting/weaving detail and I thought the entire purse was like that. I had no idea that is was so plain at the back. Hmm...when it get's here I just might sell it or exchange it.
For me I think it is good that it is plain - nothing to get "caught" on the weaving.
Socaltrojan - I would definately exhange it. Here's the back of my bag. You made me go and look... I'm such a perfectionist. I saw these marks in the lower left corner.It is under the silver color though. I looked with a magnifying glass.
I hope LP takes care of you.
Wow the back of your bag looks 100 times better than mine LOL. I have no idea why mine is so fugly, wrinkly, and splotchy.
Thanks for taking the pics! I now know for sure that my bag is not what it is supposed to look like. I hope the CS will give me a refund and pay for return shipping. I will totally send them pics of mine and then of yours if they give me crap and say mine is normal. No sane person can say that my bag is what the bag is supposed to look like.
I am sorry that there are light marks on the corner, but they are barely noticeable so I hope you still enjoy your bag!
To everyone still waiting for a zoe: I hope yours comes in better condition than mine did! :s
You're welcome. Hope it helps. Are you going to exchange it for another one or get your $$ back?
Ideally, I just want to return it and get my money back because I don't want to deal with getting another defective bag!
This experience totally puts a damper on my love for LP. I think I will stick to my gold zoe and leave it at that.
How do you get the Zoe for $89? It's listed on sale for $99. Is there a code? If so, what is it? TIA!!
It should say on the page of each item if it is exchange-able or final sale. Those that are 50% off or less are usually exchange-able.