Who else has been scammed by Fake Hermes Bag

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#31
ob_solete said:
unfortunately, i don't have any personal photos of the bag as I bought it from reebonz and then took it to hermes for repair and they have confiscated. i am by no means an expert on hermes but i thought it was a good sign when the SA took it in for repair but perhaps birkins are so rare that even SAs might miss spotting a fake. unfortunately, i did attempt to get it authenticated here at PF but because i'm not a very active member i wasn't within the rules to get an authentication which is fair enough i guess
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OP, sorry about this is happening to you, hope at least you will get your money back, you may want to file a claim with your credit card company. Hope you kept the date code and everything as proof.....the seller may assumed the bag you sent in was not th one they sold to you.

I urge anyone who buys from online resellers to have the items authenticed by a paid service, only a fraction of the cost of a Birkin or Kelly but it will save tons of headaches. Then again you could be getting a fake one and not the one being authenticed :shocked:.
 
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#32
Bag*Snob said:
How are you able to get a refund if you do not have the bag to return? In other words, how does Reebonz know the bag you bought from them is the bag you sent to Hermes?
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Yes, this story is very weird. And she is strangely calm. I would not be calm if my bag (that I probably just dropped 5 figures on) was being held hostage somewhere. She’s like, oh yeah, they took my bag. No big. ?????????
 
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#33
My question to OP is what amount of time elapsed between buying the bag and taking it to Hermes for repair? Maybe this was stated and I missed it.
Very sorry anytime anyone gets scammed.
 
#38
jng2b said:
Yes, this story is very weird. And she is strangely calm. I would not be calm if my bag (that I probably just dropped 5 figures on) was being held hostage somewhere. She’s like, oh yeah, they took my bag. No big. ?????????
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The bag is not being held hostage. The TOS on the back of the repair form clearly state that you agree that if they determine your product is not authentic, they have no obligation to return it to you, as shipment may be considered an illegal import/export, etc. And that it may be turned over to local authorities as part of an investigation. (Paragraph 3.5)

The OP will need to use her copy of the repair form that describes the bag, along with the eventual letter from H to dispute with Reebonz.
 
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#40
I think OP's purpose in opening thus thread has gone off track.
It was to raise awareness of one particular seller that she later discovered sold her a fake bag; to remind purchasers to be careful even when buying from what they believe to be reputable source; to alert people of the consequences of handing over fake bags to Hermes.

I have re-read the thread carefully and do take it at face value.
Often these kinds of posts seem suspect to me. Over time posters show themselves to have been 'economical with the truth'.
OP does not appear to be familiar with this forum or Bababebi. She tried to use Hermes customer service to reassure herself about the authenticity of her bag and fell foul of it. Let's face it, paying for a reputable authentication is less than paying for Hermes spa. Not everyone is as experienced dealing with the preloved world as avid followers of this forum become.

I print off photos and listings of online purchase that I think I might need, should an issue arise. But I've always suspected that very few other people do that. Listings do not all remain online after goods have been sold.
Being calm is the only way to cope with something as serious as potentially loosing thousands, once you have got over the initial shock.
 
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#41
papertiger said:
Very, very sorry for you, this is everyone's nightmare and I hope the situation resolves totally satisfactorily for you.

What I learned by glancing at their site is they are all about selling and selling, more and more. Firstly, rewards and coupons like a 5 'n' dime is a standard business model for some sectors but it doesn't promote faith or trust selling rare luxury goods. There is something an 'Affiliate Program' with very little information about it before getting someone to sign up. My judgement of the operation is their Web presence and connected technical know-how is far in advance of their expertise in the products they're trading. All alarm bells for me.

Regards Daikokuya, they've a good long standing reputation. I've bought from them and am very happy with my purchase (though I've never bought anything preloved and high value that I couldn't inspect physically). However, I have seen fake items in their London store, so for your peace of mind I'd get professional, independent paid for authentication for your other B too. Even though I believe we have the most expert authenticators on planet H, authentication via tPF can only be treated as a guide or a first step. Only paid for authentication from a business service can provide legal redress (if needed).

The other thing I noticed when looking at H items is that many are described incorrectly even if authentic. HACs are described as Bs and there is mis-information on colours and leathers.

I think there's real cheek in Reebonz' reading you their auto-response 'we only sell authentic blah'. Total salt into the wounds. However they say:

"...All pre-owned items are guaranteed authentic before any item is listed on the website or physical stores. Certifications will be provided for the following items*:

  • Certification for bags and leather goods: Hermès Kelly and Hermès Birkin only"
If you have certification from them for your fake B and a letter from H indicating your fake B will have to be confiscated (it will be destroyed) their assurances and certification mean NOTHING. What does that say about non-K or B items they don't 'certificate'? Evidence from their own site suggests they seem totally unconcerned by what they're selling.
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Thanks for the insight. I probably should have done more research before purchasing
 
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#42
QuelleFromage said:
I don't see a request from you in the authentication forum. Was it deleted for some reason?

Given that Reebonz guarantees authenticity you should receive your money back but this is definitely a cautionary tale.

Editing to add: I believe the reason we do not have a sticky around counterfeit scams is that we do not discuss details of authenticity here, and it would probably be a bear to moderate and avoid discussion of such details.
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Hi I'm not sure what happened but I definitely attempted to get authentication in the usual thread but it was ignore
QuelleFromage said:
I don't see a request from you in the authentication forum. Was it deleted for some reason?

Given that Reebonz guarantees authenticity you should receive your money back but this is definitely a cautionary tale.

Editing to add: I believe the reason we do not have a sticky around counterfeit scams is that we do not discuss details of authenticity here, and it would probably be a bear to moderate and avoid discussion of such details.
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Hi there
I can clarify some of the confusion. I actually thought I was going mad because I couldn't find the thread where I asked for authentication but that's because I actually have two logins. My other username I have used here is Fingerscrossed and you can see where I asked for authentication. I don't know how to merge my accounts but I use the same password but when I use my email to login it is the Fingerscrossed username that shows up but when I login using ob_solete it is this login. I must have used a different email for ob_solete. If you look at what I posted under Fingerscrossed you'll see the reebonz bag
 
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#43
jng2b said:
Yes, this story is very weird. And she is strangely calm. I would not be calm if my bag (that I probably just dropped 5 figures on) was being held hostage somewhere. She’s like, oh yeah, they took my bag. No big. ?????????
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Firstly, I am male. Secondly please search for username Fingerscrossed which is also me but I didn't realise I had two logins. Secondly, I am not calm hence why I posted here immediately. Obviously you don't have to believe me but that's fine but once I get my refund I will make a separate post about the whole story along with Hermes's letter, etc. I'm not sure why I would suddenly start making up a fake story out of the blue whilst I am at work
 
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#44
golconda said:
My question to OP is what amount of time elapsed between buying the bag and taking it to Hermes for repair? Maybe this was stated and I missed it.
Very sorry anytime anyone gets scammed.
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Hi
I purchased the bag online on 26/12/17 and dropped it into the store on 29/12/17 and I then chased for quite a while to get the quote for the cost of repair and I found it strange it took so long for them to quote. I eventually received an email stating it was a fake today hence my post immediately on here.
 
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