White marks on Mono Canvas...

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

Hi everyone - I know that sometimes people get white marks on their canvas but I thought it was supposed to disappear if you used a baby wipe or eraser. Mine go away at first then they come back. I bought this Montaigne BB a few weeks ago and just noticed these white marks. Should I exchange it or is this a common issue with the Montaigne? It really bothers me. These bags aren’t cheap so the quality should be there. Also, is this the beginning of a bigger issue if left untreated? Thanks for your input.

Are you using alcohol-free baby wipes? It looks like something damaged the vinyl on the surface of the canvas.
 
Hi all, I have a similar problem with white marks. This is on my mom’s 2016 Mabillon.

Where you would normally grasp to pull the outside pocket open, it looks like an entire spot of coating rubbed off, leaving the coating around it whitish. I also found white marks on the front bottom corner and very obviously on the side. Pics attached.

The canvas doesn’t seem cracked or broken in any way, just these unsightly white marks in the crevices of the canvas. My mom had never used any products on the canvas. I tried wiping with alcohol free baby wipes but the marks didn’t budge. Any tips? Should I bring this in to a store? It wasn’t purchased in the US so we wouldn’t have a purchase record, for this bag.

Thanks!
 

Attachments

  • F0E713B1-581F-4A27-AC26-0C0605B2CE70.jpeg
    F0E713B1-581F-4A27-AC26-0C0605B2CE70.jpeg
    161.5 KB · Views: 15
  • C4E69237-ED8D-448D-91C1-514A20E8DEAC.jpeg
    C4E69237-ED8D-448D-91C1-514A20E8DEAC.jpeg
    226.1 KB · Views: 17
  • ED577FF1-1C73-4A39-B119-940DF1CA7B4C.jpeg
    ED577FF1-1C73-4A39-B119-940DF1CA7B4C.jpeg
    265.9 KB · Views: 16
  • EE98E98D-E128-457F-9D11-126E193E79E0.jpeg
    EE98E98D-E128-457F-9D11-126E193E79E0.jpeg
    305.3 KB · Views: 15
  • 27C1F50C-F30B-4521-8D0B-8ACF5E0C496B.jpeg
    27C1F50C-F30B-4521-8D0B-8ACF5E0C496B.jpeg
    325.8 KB · Views: 14
Hi all, I have a problem with white marks on monogram canvas. This is on my mom’s 2016 Mabillon.

Where you would normally grasp to pull the outside pocket open, it looks like an entire spot of coating rubbed off, leaving the coating around it whitish. I also found white marks on the front bottom corner and very obviously on the side. Pics attached.

The canvas doesn’t seem cracked or broken in any way, just these unsightly white marks in the crevices of the canvas. My mom has never used any products on the canvas. I tried wiping with alcohol free baby wipes but the marks didn’t budge. Any tips?

Should I bring this in to a store? It wasn’t purchased in the US so we wouldn’t have a purchase record for this bag. I’m debating whether to make the trip, or just forget it if this is a common peeling canvas issue they aren’t able to do anything about. Thanks!

69FB4B68-B591-4C29-AB26-E7DA36330BF7.jpeg

7A99495D-EC10-4BD6-8F2A-076057BDCA04.jpeg

F1FB367E-D90E-4130-AC37-6B2FBAEDCBE0.jpeg

534A9319-2EF3-4AFD-B237-FA83617A2D3F.jpeg

E57EBEA8-F954-4BA9-8B6F-06E805FB8473.jpeg
 
Were you using hand sanitizer while using this bag? Looks like it's melting the coating.
Yes, Hand sanitizer is not impossible, given the times we live in. It does look like the coating came off, doesn’t it? Especially that one circular area where you could grab to pull the pocket open.

I’m not sure what to make of those white patches though.
I guess I’ll have to drive in to a store and show them but they’ll probably just brush me off. Ugh.
 
Top