Easy dear!! This is the approach I take on current season items available through the boutique... (not out of season HGs...thats a healthy combination of luck and stalking and connections!)
1-Call your SA, tell him/her what you want. Helps if you have the code for the item so they won't have to go look it up and be too busy to do all that for you.
2-Have them check the system and tell you if the item is in any stores in the US. If so, go to the boutique immediately and have the SA to call the store that has the item to do a "charge-send". That means the store that has the item will send it to your home (free shipping).
3-If the store agrees to the charge-send (the item may be in the system but not available for various reasons), you will pay your SA at the boutique for the item plus sales tax of your state and that is it!!!!
4-If no one has the item, repeat steps 1-3 until you find it.
MYSTERY SOLVED!![]()
Was it always free shipping? Somehow I can't remember that I ever got free shipping from H. Be nice to get a tracking number, too.