WHAT WAS YOUR LAST DIOR PURCHASE? *post photos of your beauties here*

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I bought my first lady dior in Paris in Mar and wore for the first time on Monday, barely wore for 15 mins tops. When i was about to put it away, the clasp on the handle came off. I have dropped it off at my local dior boutique today. Not sure when it will be back. I am so bummed this happened after wearing it for like 10 mins. Not a $5k bag .
Has anybody had a similar experience?

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There was a video trending on instagram (I think it came from TikTok but idk because I don’t have TikTok) but the same exact thing happened to her when she was wearing it for the first time :(
 
Yikes. I’m so sorry this happened to you… I did have a similar issue with my Caro…

Hoping that Dior gets your bag back to you ASAP, or that they give you a new one (which is what I’d push for).
Thank you - so my SA from the Paris boutique was useless . Washed her hands off. The SA in the local boutique I spoke to second time was polite but said this is only a hardware issue, which they KNOW of. Yet they continue to sell.
He said the bag is perfectly fine and it’s the hardware which they do complementary fix/replacement for lifetime. So thats what they did and i just got it this morning. Bag looks ok. But i am super disappointed that this the service DIOR offers for a $5k plus bag :(
Oh and yeah, they forgot to return the bag with the tiny cloth pouch for the charms .
The first time i bought the bag, they packed it without the dust bag, which i had to go pickup.

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